Customer Service Data Entry
Resume:
To whom it may concern,
I am writing to express my interest in a Customer Service position. A highly resourceful, flexible, and proactive individual with over six years of experience in customer service and a considerable amount clerical support. My previous work experience in banking allowed me to develop the ability to generate innovative ideas and solutions to problems during demanding day to day functions. I posse superb interpersonal skills and proven ability to improve customer retention rate qualities that could be an asset to your company, I believe in longevity and I pride myself on gaining as much knowledge about a company as possible. In addition to my work experience I will be attending Montgomery College to obtain an Associate’s degree in Business Administration to strengthen my work ethic in a professional setting. Thank you in advance for your time and consideration in regards to this Customer Service position, my contact information is listed on my resume if you would like to contact me to further discuss employment.
Danyelle Bailey
12923 Twinbrook Parkway Rockville, MD 20851
Cell: 202-***-**** E-Mail: ********.********@*****.***
Objective
I am seeking a Customer Service position in an environment that allows me to utilize six years of experience in a professional customer service environment.
Education
Montgomery College – Rockville, MD Jan 2016 to Present
Work History
Proexpress Distributers Aug 2016 to Present
Call Center Representative – Derwood, MD
In-bound/outbound calls
Provide customer service phone etiquette
Provide technical support on devices
Manage customer service emails
Data Entry
Sales
Customer Service Representative
Temporary Employment
Wells Fargo Home Mortgage - Frederick, MD May 2016 to Aug 2016
Answer inbound calls
Provide customers with product and service information
Data Entry
Identify and escalate priority issues
Shift Lead
Blended - Gaithersburg, MD April 2016 to Present
●Handle cash via POS system
●Train new employees
●Record and store temperature daily log books
●Conduct normal retail and ingredient inventories
●Order ingredients and supplies
Barista
Harris Teeter - Rockville, MD Jun 2011 to Feb 2017
●Prepare and serve food and beverages
●Maintained merchandise and overall cleanliness of the store
●Handle cash via POS system
●Train and certified new employees
●Record and store temperature daily log books
●Conduct normal retail and ingredient inventories
References
Kimberly Hughes
Blended Manager
Rachele Williams
**********@*****.***
Previous Manager
Sharie McCants
ProExpress Supervisor
Contact this candidate