Customer Service Data Entry
Resume:
Zooey Bharucha
Whitby, ON, L1M 0C1
*********.******@*****.***
Objective:
To obtain a position that will best utilize my marketing, sales and customer service experience with my exceptional personable skills to achieve company’s goals.
Education:
Bachelor of Commerce (2014-Present)
University of Ontario’s Institute of Technology, Oshawa, ON
Major: Marketing (3rd year)
Qualification Summary:
3 year experience in customer-service
Extensive knowledge of all Microsoft Office programs
Critical thinker, strong math and problem-solving skills
Fast data entry, graphical and analytical abilities in office environment
Outgoing and interpersonal with a positive attitude and great sense of humor
Excellent ability to work in diverse teams and communicate well with others
Remarkable ability to manage workload autonomously
Experience:
Registrar’s Office – Tour Guide/Follow-up Caller September 2016 - Current
University tour guide for new students and open house events
Daily data entry, searching and graphing results and summaries of events
Calling prospective students and answering to questions and concerns
Assisting other positions: Orientation Leader, International student leader and technology peer-assistant
Meet and greet hostess for graduate students at university ceremonies
President of the Health & Wellness Committee April 2014 - Current
Event management – organizing space, filing paperwork, inputting event data
Excellent team worker always taking initiative and cooperating with all executives
Financial budgeting – taking payments, budgeting and operating cashbox
Marketing and promoting events for university executives and students
Iroquois Sports Complex – Concession Attendant May 2015 – November 2016
Trained and supervised employees in absence of manager
Professional attitude and high energy at all times – working 10-14 hour continuous shifts
Cashier – quickly serving customers to their orders, adding up numbers mentally and handling large amounts of customers at once
Counting and depositing till every night and morning
Consistently took initiative to find extra tasks when scheduled duties were completed
Closing/opening the store to look presentable to customers, making sure everything is neat and organized
Mary Browns – Cashier/Backline Help August 2014 – January 2015
Handled currency and credit transactions accurately and efficiently
Maintained high standards of customer service during high-volume and fast paced operation times
Effective communication with coworkers, customers and management
Opened and closed store every shift, leaving store presentation look clean and presentable for following day or the next shift employees
Reference Upon Request
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