Document Control Specialist

Kanlaya Phonhrath

**** ******* **. ~ Humble, TX *7396 ~ Phone: 713-***-**** ~ Email: ***********@*****.***

SUMMARY

Experience in Information and Document Management in the clinical research and oil and gas industries. Exceptional interpersonal and customer service skills, organizational and prioritizing skills, and creative problem solving skills. Displays incredible ability to learn quickly with accuracy and attention to detail. Excellent written and oral communication skills at senior executive levels as well as cross culturally.

Core Competencies

•Highly matrixed organizational training administration for global standardization and reporting

•Dynamic and results focused professional with strong experience in LMS administration and management. Best practices on how to manage content on the LMS, keep it up-to-date, ensure its tracking, and communicate its value and purpose

•Validated databases document management within regulated industries consistent with CFR 21, FDA, MHRA and GCP,GMP, GLP

•Quality control procedures to ensure consistent management of the LMS and the tracking of how well the LMS is being utilized

•Quality assurance implementation within learning centers around the documentation process of training: it’s tracking, accuracy and reporting

•GoToWebinar, VOIP, Sharepoint usage for global new staff inductions, project meetings/coordination, document versioning

•Audit Preparation and Support for client, sponsor and regulatory inspections

EXPERIENCE

Document Control Specialist

Technip USA

Houston, Texas Jan. 2014-Oct. 2016

Responsible for the management and storage of project and vendor data on EDMS

Prepare and adhere to the project Document Management Plan using Technip’s standard document control procedures and incorporating the Client Contract requirements

Manage the technical document deliverables that are produced and to ensure that processes and procedures comply with client’s requirements

Run weekly and monthly reports for PMs/Executives

Maintain accurate records of documentation process flows within Engineering department

Issue client’s standards and installation detail drawings

Worked with Onshore, Offshore, and Subsea – with different phases: FEED, Detailed Engineering, Construction, Construction Management and Implementation

Recording all incoming and outgoing transmittals and file accordingly by projects

Prepare transmittal of all documents for information, review, revised and approval by clients/vendors.

Document technical functions and specifications for new or proposed content management systems

Analyze, interpret or disseminate system performance data

Coordinate and execute final handover of documentation

Assist other departments as needed

Training Administrator/Executive Assistant

POI (Pharm-Olam International)

Houston, Texas Oct. 2007 – Sept. 2012

Manage Global Training courses – create materials, agendas, travel logistics, budgets, food, etc

Administer compliance matrix for departmental staff per job description

Create and maintain SOPs and ICH-GCP online quiz questions for all team members

Worked with IT and HR department to ensure new hires or current staff members are up-to-date with SOPs, new starter inductions and maintain files/records using SharePoint and network directories

Maintain files/records using SharePoint and network directories

Conduct New Hire Staff Induction/Orientation via webinar conferencing and local office settings

Other duties: organize calendars for VP and Executives (travel arrangements, schedule complex executive meetings, coordinate departmental work groups for training)

Assists PM, DM, LCRA, CRA, CTA, QA, IT with collection and filing of critical documentation required for submission to Regulatory Authorities and Ethical Committees

Prepares Trial Master File according to POI’s SOPs

Reviews all staff members training files to ensure compliance with SOPs and ICH-GCP on an ongoing basis, and before audit, inspection or return of files to a Sponsor

Manages returning/archiving study files

Perform administrative tasks to support team members with clinical trial

Move Coordinator

XO Communication

Dallas, Texas Oct. 2006 – Sept. 2007

Responsible for reviewing and QC all orders before processing into LINX/COE/IPS

Ensure that paperwork is in compliance with established platform and guidelines

Track invoices/orders through the entire sales process. Maintain DMS server translations, DMS trunk translations, SONUS trunk translations, toll free translations on both DMS and SONUS switches

Implementing VOIP, POTS, CENTREX, PRI services on DMS 100/250/500 switches and Lucent 5ESS.

EDUCATION

Kingwood Community College

09/94 – 12/95

SKILLS

Driven and diplomatic leader of motivated, results-oriented teams

Experience with multiple Data Management Platforms with a proficiency in Lotus Notes

Strong written and verbal communication skills with both domestic and international audiences

Skilled in the creation and implementation of procedural documentation and processes

Microsoft Office, EDMS, WTS, SAP, SharePoint (Moodle) quiz writing, E-Learning, CorelDraw, Flexi Sign, Certified Notary Public of Texas, Lean Six Sigma

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