Logistics

Elaine W. Wheeler

Home 832-***-**** **** Sundance Meadows Lane

**********@*****.*** Richmond, Texas 77407

Profile

Experienced talented professional with 25+ years in warehouse transportation management, and domestic/international logistics operations. Proven leadership, organizational, negotiations, communications, time management, and client relations skills. Accustomed to making decisions in an environment that is dependent upon critical timing. Strong knowledge in the areas of (i) inventory control; (ii) materials handling and distribution; (iii) transportation/logistics (including international tariffs and regulations); (iv) preventative maintenance programs (v) safety (HAZMAT), quality assurance (vi) and continuous improvement strategies. Currently DOD Secret Security Clearance.

Materials Planning & Logistics

• Extensive experienced in operational documentation procedures and regulatory compliance required to clear shipments through U.S. Customs.

• Extensive experience in inventory control: monitoring, maintaining, procuring, and issuing inventory; managing documentation of materials in use at the facility; brought in from outside sources, and shipped to other destinations.

• Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations

• Worked effectively with customers-able to identify needs, tactfully answer questions, sell products and services, and solve problems.

• Coordinate efforts with Maintenance Control to assure parts and materials are available at the proper station at the required time to assure minimum downtime of aircraft.

• Developed solutions as part of quality management team

• Highly organized with attention to detail and ability to service several transactions simultaneously

• Assure hazardous materials are utilized, stored, properly inventoried, and disposed of in compliance with all governmental and U.S. Air regulations.

• Maintain relevant logbook entries, AD research, and paperwork as required to comply with governmental regulations.

Professional Experience

ADACG SPECIALIST (Passenger Service Representative 2011 to 2016

ITT/EXELIS Afghanistan

Assisted military units with palletizing all general cargo not loaded on vehicles in addition to assisting the units with preparation documents, certifying vehicles, HAZMAT, and other cargo for air movement. Additional responsibilities included utilizing RFID tags, Military Shipping Labels (MSL) with a bar coded Transportation Control Numbers (TCN) to unit equipment and cargo.

Prepared cargo (weigh, mark, measure, load, secure, manifest, compute and mark center of balance), as well as prepared passenger manifest.

Palletized all general cargo not loaded on vehicles or 463L pallets.

Prepared passengers manifested using GATES database, tracked all outbound/inbound missions. Compiled with local traffic regulations as well as reporting of all accidents.

Processed Radio Frequency Interference Tags (RFI) to track shipments for transit visibility.

Applied all restraint systems for military airframe and commercial shipments which included off loaded and loaded cargo from military aircraft including but not limited to C-130s, C-17s, C-5s and B-747s.

Prepared, inspected and manifested cargo utilizing Automated Air Load Planning System (AALPS).

Logistics Coordinator 2011 to 2011

KBR Iraq

Entered customer orders, tracking and reporting on the status of those orders.

Analyzed customer order data reports on either weekly or monthly basis regarding order fulfillments and container losses.

Acted in the capacity of support function for operations, transportation, logistics, customer service and sales.

Worked with customers to ensure all necessary physical and administrative controls are in place, including education of warehouse personnel on proper use of equipment, timely and accurate reporting, management of down streaming activity and store controls.

Managed distributor and customer cycle time by continuous enforcement of policies involving control and asset utilization.

Reduced distributor damage rate by observing warehouse activity and emphasizing cost of mis-use and re-use during regular service visits to warehouses.

Implemented new customer locations in accordance to Operating Guidelines.

Performed duties relating to resolving all customer issues, including, but not limited to invoice issues, negative balances, rental escrow days, and portfolio issues, and provide timely feedback to customer.

Pursued outstanding accounts receivable within customer base to keep invoicing payments current.

Implemented multiple reported manual transactions by establishing electronic methods reporting processes within customer locations.

Movement Coordinator MID 2010 to 2011

DynCorp Int’l Afghanistan

Monitored all freight, cargo, and materiel shipments to ensure accountability; identify and report problem areas within the traffic management system to prevent additional costs, losses, and damage. Additional responsibilities included requesting, coordinating, monitoring movement schedules and programs; ensuring transport capability was appropriate, cost effective, and meets mission requirements.

Operated automated data processing equipment to document movement information, contracts, and respond to shipment inquiries, discrepancies, and routine movement transactions.

Confirmed, reviewed, and consolidated movement requirements; ensured appropriate transport capability and prepares movement schedules. Assisted in planning transportation requirements for logistical support.

Supervised any diversion, re-consignment, or transfer of personnel, freight, and material shipments for all modes of transportation. Proven technical experience in the interpretation and use of transportation automation systems, including but not limited to: GDSS, SMS, GATES, ITARS, GTN, WPS

Account Executive 2009 to 2010

Agility Logistics Houston, TX

Responsibilities included handling airfreight documentation and customs clearance in addition to ensuring updates to customer satisfaction and timely cargo delivery cargo.

Assisted Accounting with coordinating invoicing and payments in addition to marketing potential qualifying accounts.

Successful in building sales relationship with potential customers by utilizing knowledge with regards to products and service capabilities; overcoming customer objections with end results of final preparation of contracts.

Contributed information to market strategy by monitoring competitive products and reactions from accounts.

Recommended new products and services by evaluating current product result; identifying needs to be filled.

Logistics Coordinator 2002 to 2009

Willbros USA, Inc. Houston, TX

Managed overall performance of consolidated warehouse operations and temporary field warehouses.

Coordinated ship lines, railroads, trucking companies, freight forwarders, airlines, and defense logistics agencies.

Responsibilities included transportation requirements of Willbros International or Willbros Engineers projects, both domestic and international.

Ensured that all goods were shipped in the most timely and efficient manner according to documented processes, including planning the transportation route and payload, selecting the mode of transportation, tendering the order for transportation, and tracking the shipment from pick up through delivery (targeting cost reduction, freight savings, service and contractual requirements).

Assembled load fragments into consolidated loads thus balancing freight savings, service and contractual / legal requirements.

Responsible for freight procurement through bidding process for carriers, freight bill audit and payment.

Communicated fulfillment status and / or issues within the Organization to points including Demand / Supply Planning, Logistics Management, Sales, and Customer Service.

Managed overall performance of consolidated warehouse operations and temporary field warehouses.

Implemented systems to ensure cost-effective worldwide transportation and storage of materials

purchased for the projects.

Performed audits to existing systems and standards to perform internal control assessments.

Managed the performance of logistics providers, freight forwarders and other supply chain partners to assure that current needs were met and that services provided by partners were continuously improved.

Additional Career Experiences

Panalpina Ocean & Air 1998 to 2002

Houston, Texas

Daniel F. Young 1982 to 1998

Houston, Texas

Education

Business Administration Degree 1982

Houston Community College Houston, TX

Certifications/ Operating Systems Knowledge

CERTIFICATIONS

TRANSPORTATION SECURITY ADMINISTRATION (TSA)

SHIPPING ACCIDENT FREE ENVIRONMENT (S.A.F.E)

PROPERTY BOOK UNIT SUPPLY ENHANCED (PBUSE)

INTERGRATED BARCODE SYSTEM (IBS)

GLOBAL AIR TRANSPORTTATION EXECUTION SYSTEM (GATES)

REFERENCES UPON REQUEST

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