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Computer project System/Management Analyst

Northampton, PA
October 11, 2019

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Mark Frost

**** ****** **., ***********, ** *****



Kutztown University – Bachelor of Science (BS): Major Computer Science, Minor Math

Certifications – Career-Track Employee to Manager Seminar; 2 BSA Leadership Seminars; Securitas ACT-123 Security

Certification; HCT [Harrison Career Institute] Teaching Certificate; Career-Track Different-Personality’s

Communication Seminar; COMPTIA’s A+; Lexmark Printer; etc. (See Schedule IC Listing)


(4/2018- 6/2019) US Cold Storage: O.S.H.A certified Forklift Driver

* O.S.H.A Certified Driver of forklifts and pallet-jack equipment (See Schedule Warehouse Responsibilities Listing)

* Data Entry using Motorola V10 running Windows Kiosk OS, RF Gun Scanner by Zebra 3818 or Symbol, Zebra OLN420 printer

* I am a contributor to Inventory Management (Data Entry of Real-time Inventory) using a Kronos-Intouch-5000 time cards

(3/1995-Present) Mark’s Computer Service/5 S.T.A.R. Labs: Computer System Analyst (Programming/ Break Fix/Finical IT/Data Entry)

* (1/2018-2/2018) Compu-com: Infield Service Technician (see more Companies listed at the end of Schedule PJ Listing)

* (8/1997-1/2015) APB Data Solutions: Lead Data-Base Designer in a Partnership

* Project Scheduler, Financial IT Specialist (Budget/Purchaser), and Designer

* Internet broadcast Communication, Data Verification and Data Gathering Hub stored in Database with SQL calls

* (1/2002-6/2002) Harrison Career Institute: A+ and Network+ Certification Instructor

* Develop computer programs, applications, and utilities to fit clients’ specific needs efficiently (See Schedule PJ Listing)

* Make user-friendly front end for complex databases (saving time in data entry and learning software) to Quality Control Standards

* Create a conditional mail merge function using VBA, Access, and Word & Design and built Voice Synthesizer (In Progress)

* Evaluate, Propose Discount Solutions, Purchase & Install Hardware, Networks, Internet, Software Programs, and Design

Languages (Financial IT)

* Break-Fix Technician of Desktops, Printers, and Laptops. Extensive phone (help desk/phone technical), in-field and onsite Support

* Lead a Repair and Design Team of 2-3 Team Members (3rd Member is either an APB subcontractor or Network Programmer)

(9/2017-12/2017) Fed Ex: Seasonal Package Specialist

(8/2003-6/2016) Securitas: Operations Technician

* Data Entry, Directing Shipping and Receiving to Docks and Canadian Boarder/Dock Hub Office and eventually a Site Supervisor

* Appointed Shift Supervisor (2 Strip Rank Commander) over 4 person team that Observers and Reports on Issues/Situations

* Repair network and fax issues with EPM-Deka Topton’s Inbound/Outbound Delivery System and Truck Dispatching System

Marks Computer Service (Short Project List): Application/Program Developer

* C++ (specifically) * Soccer Referee Scheduler * Spline Curves * 2 Unix Shell Scripts * S.T. Luke’s Billing System

* MS Products * Automotive …Toolkit Database *3rd Party Control *Faster Tag Printout * Conditional Mail Merge

Other Management experience: (see Schedule of Itemized Certification (IC) Full Listing)

* (2015) Mother of Multiples: IT Specialist Point of Sale-System (2nd in command) of 68 people (see Schedule POS Listing)

* (3 years) PC Warehouse: Head Computer/Network Specialist (1 employee beneath me): [Break Fix Desktop and Laptop]

* (6 years) Valley Pool Service: Junior Partner (2-4 employee service team in-field/in-office) [Bookkeeping and Service]

* (5 years) Air Product PC Explorer: (1 year) Senior Group Leader [1 or 2 Leaders] in a group of 20-25 people


Ship/ Receive/ Storage: LTL (UPS,…), Fork-Lift, Semi-Trucks, Inbound/Outbound, Assigning CDL Drivers, (See Schedule WR Listing)

PC Applications: MS Office[Word, Access, Excel…], Cell App, Performance/Repair, PC Anywhere, Word Perfect, CAD-SketchUp

PC Network Technology: LAN, BackOffice, IIS, Internet, TCP/IP, LAN/WAN; LAN Printing; RAID 5; NAS Storage Drive; VM-Ware

Programming Language: T-SQL, VB [Visual Basic], VBA [Visual Basic Access], VBScript, C++, UNIX Shell Scripts, Lisp, Alpha 5,

Basic, Prolog, ADA, Assembly Language, Modula 2, Alpha Five, K&R C, and Android (Mobiles and Tablets)

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