Sales Customer Service

*** ******* ***** **********, ** ***** Phone 919-***-**** E-mail: *********@*****.***

Professional Summary:

*37 Years of Printing and Paper Experience *27 Years of Sales Experience *17 years of Marketing to Small and Mid-size Businesses

EXPERIENCE:

Senior Account Manager, May 2016-January 2017 Zebra Print Solutions Morrisville, NC

Established an outside sales territory for a local digital print and fulfillment company.

Responsible for marketing and sales to accounts in education, manufacturing and retail.

Created a qualified prospect list of over 150 customers.

Added 23 new clients and established reorder points for 40% of them.

Company representative at the Morrisville Chamber of Commerce and various business marketing events.

Account Executive, March 2011-July 2015, Chamblee Graphics, Raleigh, NC

Outside and inside sales for a family owned commercial and digital print shop.

Used my printing experience and local book of business to increase sales by 38% and profit margin by 45%.

Added and retained 35 new customers.

Worked chambers of commerce, local business expos, and social gatherings, to increase Chamblee’s visibility in the business community.

Introduced promotional products into the sales mix to increase presence at established clients.

Corporate Account Manager, April 2006- January 2010, OfficeMax, Itasca, IL.

Introduced digital print and document solutions to a wide range of prospects in a central and eastern North Carolina territory.

Opened, retained, and serviced over 100 new customers.

Increased sales from $90,000 in 2006 to $280,000 in 2009.

Worked with other division sales reps to market the total solution program for OfficeMax customers.

Trained other sales reps and production workers in print solutions, customer service, and new pricing systems.

Sales Representative, March 2001 – March 2006 Channeled Resources/Maratech, Chicago, IL.

Marketed a product line which included B-grade pressure sensitive material, non-pressure sensitive face stock and custom coated liners to label printers, tape manufacturers and industrial adhesive houses.

Resolved technical problems for national customer accounts.

Opened and serviced 70 new customers.

Increased territory sales from $340,000 to $1,100,000 in 2005.

Initiated sales and marketing programs to establish an 11 state eastern territory.

Developed the Maratech price and product sales catalog.

Established inventory and pricing for eastern satellite location.

Trained and supervised inside salespeople and customer service representative.

Account Representative, July 1997 – February 2001 Eagle Converting, Lombard, IL.

Established an eastern sales territory for pressure sensitive and non-pressure sensitive materials.

Generated territory sales in fiscal year 1999 of over $555,000.

Increased sales in 2000 by 40%.

Devised marketing strategies for new product offerings.

Initiated setup of a non-pressure sensitive division in Atlanta.

Member of the Morrisville Chamber of Commerce

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