Customer Service Information Technology

Anthony Lombardo

**** ***** **

Florissant, MO **031

314-***-**** ***********@*****.***

Professional Summary

Upcoming Ranken Technical College graduate offering a strong academic background in IT; seeking a position in which to utilize my skills in customer service and troubleshooting with a company that values hard work, dependability and work ethic.

Skills and Qualifications

LAN/WAN

Operating Systems

Computer Hardware

Customer Service

Repair/Installations

Time Management

Windows 7, 8 & 10

Safety Standards/Procedures

Problem resolution

Routing & Switching

Education and Training

Cisco certified- CCNA

St. Louis Community College- Meramec 2012 - 2014

General Transfer Study, Associate of Arts Degree

Ranken Technical College 2015- 2016 Information Technology, Associate of Applied Technology

Professional Experience

Hazelwood School District September, 2016 - Present

Substitute Custodian

Maintain cleanliness and sanitation of various schools in a time-efficient manner

Ability to handle high pressure environment with poise and focus when assisting with various school events

Committed to high-quality work ethic and expected to complete task with little to no supervision

R&S Services 2014 – 2015

Service Technician

Repair, service and maintain in-ground and above-ground pools

Keeping pace with work scheduling requirements, completing work documentation

Communicating with customers, co-workers, and supervisors

Contact this candidate