Manager Employee Relations
Resume:
Amherst, Ohio *****
440-***-**** Home/Cell
*******************@*******.***
Richard “Jacky” Jones
Dedicated and Passionate HR Leader responsible for developing strong employee relations and solid organizational skills. Well renown reputation for providing results oriented policy and procedures that positively impact the employees and the company’s bottom line. Superior training and development skills. Strong millennial recruiter and mentor. Great experience with mergers and acquisitions and the change management that follows shortly thereafter.
Professional Experience
GLG Consulting – August 2015 to present
Consulting for small companies on a per hour basis on areas of HR expertise.
oBenefits, training, organizational design, millennial sizing, payroll conversions, etc.
February 2016 – Present
A-Brite Plating, Division of the Plasman Group (350 ees) – HR Manager
Responsible for all HR functions, including: Strategic planning, organizational development, staffing, training, benefits administration, employee relations and performance management for an automotive finishing plant (plating on plastic).
Utilized electronic communication boards and visual media to educate and keep employees engaged.
Member of the Sr. Leadership team.
Developed supervisory and hourly leadership training modules and classes to address mom and pop style of internal promotion.
Utilized strong planning skills to lead internal teams in audit prep and corrective actions post audit. (ISO and TS)
4 direct reports, 3 in HR and 1 EHS Specialist.
Re-banded and aligned pay practices to be more competitive in the Cleveland market for entry level and trade skill roles.
Enriched employee onboarding and training to reduce employee turnover from 85% to 40% with innovative onboarding and ramp in plan with temp to hire associate.
April 2015 – January 2016
Olympus Medical and Surgical Technologies of America (140 ees) – Norwalk, Ohio – HR Manager
Single Source HR Professional for unionized facility (Steelworkers)
Provide contract interpretation and employee relations
Payroll and all HR administration
Grievance administration
Oversee all HR management responsibilities, including employee relations and counseling, execution of annual budgets, payroll and benefits.
September 2013 – April 2015
Whirlpool Corporation (1600ees) – Clyde Ohio – Human Resource Business Partner
Single point of contact and direction for 1600 manufacturing employees and leaders across multiple business units.
Led and executed change management initiatives across the site.
Consulted and advised teams on best practices in talent intake, development, interviewing and engagement of the workforce.
Coached on all employee relations topics from salary management to succession planning
Led annual talent calibration for future leaders.
Developed Millennial Tool Kit training to assist with the high turnover and misunderstanding of millennial workers.
Led and developed COOP program with universities to attract and acquire hi-end talent each semester and deliver tangible gains to process improvement projects (20 interns per semester). Approximately 3M in annual cost savings.
Identified gaps in leadership and process and developed improvements through SMEs and process improvement teams.
May 2010- September 2013
Advance Pierre Foods (1000ees) – Amherst, Ohio – Human Resource and Safety Manager
Expanded salary and hourly workforce from a 90-person plant to 1000+.
Trained and on-boarded new HR managers for the Company.
Responsibilities include staffing, recruiting, compliance, benefits, safety, OSHA, employee relations.
Worked with Corporate on policy development and streamlining of HR processes by leading value stream mapping
Negotiated salary and benefit offers and sign-on bonus packages annually for exempt levels
Developed a self-sustaining profit sharing incentive for all hourly associates to drive key performance indicators and reduce cost conversion which resulted in 15% efficiency gains.
Provided multi-plant support during heavy HR Manager turnover for 2011 and 2012.
Created employee relations programs and recognition to gain positive associate engagement scores
Led and developed the pay for skills development team and implementation for the Claremont North Carolina facility.
Reduced OSHA TIR rate from 9.32 to 3.01.
Successfully navigated intensive co-packer HR audits (Wal-Mart, Hines, Kellogg’s)
Built and developed a high functioning HR department from a solo HR function. (4 direct reports)
Maintained a “union-free” status at the property by ensuring HR was viewed as a neutral and fair resource
September 2007-September 2009
Gerdau Ameristeel (700ees)– Nashville, Tennessee – Regional Human Resource Manager
Managed HR functions for the Nashville, Jackson and 2 Memphis TN locations, Little Rock and Springdale Arkansas locations, Kansas City, St Louis and Independence Missouri, and Muskogee, Tulsa and Oklahoma City locations. 80% travel. Coached and mentored 12 direct reports.
Developed and trained employee teams in action planning to drive results and improvement in the locations.
Maintained 80% favorability on the employee opinion survey through employee led action planning.
Developed Career and Succession planning for the region- to target strengths and weaknesses and to give the management a bench strength summary.
Developed tools and training to address team work, group effectiveness, 5w1h action planning and mutual respect and inclusion.
January 2004 – September 2007
Sara Lee Corporation (350ees+field)– Nashville, Tennessee – HR Generalist/Regional Assoc. HR Manager
January 2004 - August 2007
Manage HR functions for the Nashville TN and Owensboro, KY as well as HR support for the Sales zones in Orlando, Largo, Ocala, Port St. John, Port Orange, and Jacksonville Florida (450+employees).
June 2002-December 2003
Tri Star Services/Shell Oil LLC – Nashville, Tennessee – HR Manager
Total human resource functions for 500 employees and 6 different companies (Corporate Offices).
Negotiated successful Dental, Medical Vision change that provided more benefit for the employees while maintaining a cost neutral for the company.
Skills, Proficiencies and Other
Training Courses Developed
Management Empowerment
Coaching, Counseling for Managers
Workplace Violence, Awareness and Prevention
Top Gun
Coaching: Bring Out the Best in Others
Personal Strategies for Navigating Change
Who moved my Cheese?
My Generation – Working and Understanding
Transgendered Training for Supervisors and Managers
HR Updates and Legal Trends for the Non-HR Manager
Education
Master of Arts, Middle Tennessee State University, Industrial Organizational
Bachelor's of Science, East Tennessee State University, Psychology
A.S. - Columbia State Community College, Psychology/General
PHR Certification - Society for Human Resource Management – 2004
Other
National Recognized Tae Kwon Do instructor and competitor 5th Degree black belt Certified Rape Prevention, self- defense, and PPCT instructor Assistant Pastor Calvary Baptist Church Avid paintball player Instructor and Owner of non-profit Taekwondo School 2010-present
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