BACKGROUND SUMMARY
Accomplished, hands-on IT executive with proven ability to successfully define and direct information technology business strategy and financial objectives. Expertise in overseeing technology improvement initiatives and executive management of Fortune 500 environments that involve globally distributed teams. Experienced with planning start-up infrastructures, organizational development, culture change and staff support.
PROFESSIONAL EXPERIENCE
Digital Lending Solutions – Santa Ana, CA 2016 - Present Sr. Consultant
Sr. Consultant to the mortgage industry, responsible for system analysis and high level solution design for mortgage companies.
Genpact - Irvine, CA 2011 – 2016 Vice President, Mortgage Technology – Mortgage Services
Responsible for analysis, product management and implementation of the Quantum LOS; an innovative, pragmatic approach that automates the workflow processes and decision engines to the Loan Origination System.
Implementation (Top 15 National Lender)
Project manager, lead analyst and, onsite for a 45-day implementation, targeted at converting existing paper based system to leverage quantum workflow and third party image repository.
Nearly 9,000 transactions per month, supporting operations provided by 4 different service providers.
Estimate savings of over 4 million per year.
Implementation (High Net Worth Lender)
Lead analyst, product manager on the Quantum solution design for the High Net Worth market space.
Recognized as having the fullest featured High Net Worth LOS platform.
Led JAD sessions, interacted with both client technology and business teams to identify solutions for the client, including gathering of requirements, design screen and report mock-ups.
Incorporated PCI security standards for both Lender and Borrower sites.
High Performance Partners - Santa Ana, CA 2008 – 2010 Sr. Consultant, Product Manager
Sr. Consultant to the mortgage industry, participating in a complete business review of the approach, strategy and systems.
Product management and planning for the Quantum MOS, an innovative, pragmatic approach to leveraging structured data, decision engines and workflow to the origination process, responsible for BRD’s, FRD’s, mockups, domain models and logical data dictionary.
The First American Corporation - Santa Ana, CA 1998 – 2008 Vice President, Development – Enterprise Applications 2005 – 2008
Responsible for the Development Division, including engagement management, product planning, analysis, architecture, design, development, QA, establishment of the Analysis, Quality Assurance and Project Management Office Departments.
Responsible for planning and development of enterprise applications and development strategies for new and existing application initiatives. Team consists of approximately 125 resources and a budget of 13 million.
Strategy
Assisted in formulating corporate IT strategy.
Helped formulate integration and development strategy across subsidiary and partner companies.
Analysis
Implemented a consistent approach documenting and analyzing requirements across 4 legacy eCommerce platforms, resulting in a formulating a roadmap for their retirement, and a savings of over 12 million.
Application Services
Architected, built and managed enterprise application development organization, including 120 offshore engineers.
Benefits
Provided First American with un-quantified competitive advantage in bundled services and eCommerce.
Retired 4 legacy eCommerce platforms with annual savings of over $12 million, enabled cost avoidance of over $70 million to enhance legacy platforms.
Director, Analysis, Quality Assurance, Configuration and Change Management 2004– 2005
Responsible for the establishment of the Analysis, Quality Assurance, CMM and Project Management Office Departments.
Participated in initial SOX audits, from the IT perspective, setting up processes and procedures concerning User Logons and Access, Logon Failures, Audit Logs, etc.
Lead Analyst, Application Development 1998– 2003
Lead Analyst, Product Manager on the FAST system, a $50 million Title & Escrow production system to support a $3.5 billion business information services organization.
Four releases were completed on time and on budget. Business estimates a $100 million in annual savings a result of system deployment.
Toyota Motor Corporation, USA - Torrance, CA 2003–2004
Senior Consultant
Senior Consultant responsible for assisting in the implementation the Rational Unified Process across 4 concurrent development projects.
Cendant Corporation, Relocation Services, Inc. - Mission Viejo, CA 1996–1998
Senior Consultant
Senior Consultant (Business Analyst) on a major re-write of their relocation system
Additional responsibilities included training and mentoring of the analyst team members, creation of the logical enterprise model, and the evolution of the analysis process and integration into the company development process.
EARLY CAREER
Senior Analyst Avco Financial Corporation – Irvine, CA
Senior Analyst/Developer/Project Manager Informix Software, Inc. – Irvine, CA
Instructor (Object Oriented Analysis) California State University at Fullerton – Fullerton, CA
Senior Analyst/Developer/Project Manager Yamaha Motor Corporation, Inc. – Cypress, CA
Analyst, Developer, Project Lead HomeClub, Inc. - Fullerton, CA
Analyst, Developer, Project Lead Crown/BBK, Inc. - Cerritos, CA
EDUCATION/Certifications
California State University Fullerton, CA: B.A., Business Administration and Finance
Certified Project Manager Professional (PMP)