Customer Service Sales
Resume:
Jordan Rowe
**********@*****.***
Linden, CA
Summary
A dynamic professional with experience in account management, product sales and customer service. Adapts well and thrives in collaborative environments and is a motivated self-starter with a passion for business development, technology, and innovation.
Overview of Skills
Account management, corporate communication, sales administration
Proficient cold caller
Microsoft Word, Excel, PowerPoint, Access and Outlook
Gmail, WebEx, Google Sheets, social media channels
Professional Experience
The Market at la Comisaria July 2016-Current
Shift Lead
Worked with management to grow and maintain customer base through customer service and promotional offers
Organize and laid out product on the floor for maximum traffic
Use expertise to inform Customers of new products and their respective quality
Assist manager with ordering of new products
Lead team to maintain F.I.F.O on perishable product
PDM Steel August 2013 – January 2014
Sales Administrator Intern
Help to manage customer experience and day-to-day account needs
Conducted follow up calls to Customers to help mitigate issue resolution
Shadowed lead salesmen daily and assisted with selling on hand stock.
Rawmana Fitness & Fitness Wave April 2011- June 2012
Personal Trainer
Assisted clients with planning and executing exercise regimens
Administered three different fitness test for clients
Organize and coordinated the relocation of the Fitness Wave facility
Costco
Warehouse Associate May 2003 – February 2004
Stocked inventory in accordance to warehouse management system
Interacted with Customers to insure a seamless check out process
Carmel Mountain Ranch Country Club
Cart Technician July 2000 – March 2002
Responsible for maintain cart well being, maintaining member’s golf clubs.
Developed and deployed an innovative system for storing member’s golf clubs onsite.
Provided exemplary service to members to insure they had a pleasant round.
Education
Humphrey’s College – Stockton, CA September 2012 – December 2014
Bachelor’s Degree in Business Administration
Emphasis in Management
Mesa College – San Diego, CA September 2011 – June 2012
Long Beach h City College– Long Beach, CA September 2006 –Fall 2009
Member of the Long Beach City golf team
Volunteering & Affiliated Groups
National MS Society Fundraiser, 2016- Present
Part time youth golf instructor 2012- Present
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