Human Resource Customer Service
Resume:
Vaughn M. Howig
Lenexa, KS ***** Home: 913-***-****
******@*****.*** Cell: 913-***-****
Professional with extensive experience providing Human Resource selection, training, employee relations, management and customer service utilizing strong analysis, planning, communications, project management and leadership skills.
Talent Acquisition
Employee Relations
Job Assessment and Analysis
Strategic Business Partner
Team Development
Interview Training
Employee Orientation
Garmin International 2012 - Present
Olathe, KS
A world class navigation company producing products in the aviation, fitness, marine, automotive and outdoor.
Employee Relations/Generalist
Strategic Human Resource partner collaborating with Aviation including, software, hardware, systems, programs, flight operations, certification, sales and marketing delivering improved talent acquisition strategies, associate training, associate and leadership coaching, employee engagement strategies, workforce analysis, organizational development.
Collaborate with employees, managers and executive staff on performance management and company policy
Developed aviation specific new associate training to ensure overall aviation assimilation and knowledge
Conducted exit interviews and out processing for associates
Diversity and Inclusion Committee Member responsible for creating a formalized diversity and inclusion initiative
oDeveloped diversity charter including mission and goals
oIncreased diversity and inclusion participation by 39% in the first year exceeding our original goals while maintaining a low budget
Recruiting
Develop strategic recruiting and retention plan to meet business partner needs
Extensive sourcing for niche skills sets and passive candidates
High volume recruiting both technical and non-technical niche opportunities
Develop internal and external relationships
Work with vendors; i.e., LinkedIn, CareerBuilder, Glassdoor, Dice, JSFirm to develop best possible ROI
Establish and maintain social media to increase applicant flow increasing Garmin LinkedIn followers by 40% first year
Develop effective job descriptions and career paths.
Created and implemented behavioral interviewing technique based on Garmin’s mission, vision and values
Solutions Now 2004 - June 2012
Overland Park, KS
An information technology consulting firm focusing on local, national and international client services.
Talent Acquisition
High volume recruiting through the use of cold calling, internet mining, social media and email marketing
Develop strategic recruiting plans to meet individual client needs
Establish and implement recruiting processes
Develop relationships with internal and external clients
Develop, implement and maintain reporting
Manage the Applicant Tracking System
Develop and maintain SLA’s, market intelligence reporting and ROI of recruiting sources
Sister of Charity of Leavenworth Health System 2003-2004
Lenexa, KS
Contract
A not-for-profit health care system covering 4 states and consisting of 9 hospitals and 4 clinics and one nursing home.
Human Resource Recruiter
Developed the strategic recruiting plan for large scale IT Clinical initiative by conducting an environmental scan, a job and workforce analysis, an internal human resource scan
High volume recruiting through use of cold calling, internet, networking and sourcing
Created and implemented competency based behavioral interviewing technique resulting in a master interview guide for each position thus providing consistent interview practices
Plan and deliver DiSC Personal Profile seminars providing managers and employees with effective communication training
Create, plan and deliver team building seminars providing teams with the opportunity to understand their individual and team dynamics
Analysis and redesign of the job description and performance review process resulting in standardization, time saving and ease of use for managers and the HR specialist
Conducted a gap analysis throughout the health care system Human Resource Departments to determine the solutions that the system office can provide to the individual and/or group of hospitals
The gap analysis resulted in several initiatives including research and redesign in the following: Applicant Tracking System, Exit Interviews, Behavioral Interview Process, position description process review, professional development, Human Resource Analysis and executive recruiting
Trained managers and interview teams on use of behavioral interviewing and legal aspects of interviewing
Trained managers on use of new position description template and performance review process
One Step Above, LLC 2002-2003
Lenexa, KS
Start up consulting company specializing in HR process analysis, training and recruiting strategies. Business closed.
HR Specialist
Researched, developed and implemented full service career development, Human Resource consulting and placement firm
Assisted candidates with resume development and interview techniques
Developed relationships with local clients to assist them with Human Resource process improvement and staffing needs
Nationwide recruiting of diverse candidates
eJobs, Inc. 1998-2001
Dallas, TX
eJobs was a project based Human Resource consulting and project recruiting consulting firm. Business closed.
Director, Talent Acquisition
Managed 5 outsourcing, onsite project recruiting contracts simultaneously with a net worth of $4M annually and 30 employees
Responsible for the implementation and successful completion of all contract Service Level Agreements (SLAs)
Developed relationships with regional, national and international clients assisting them with human resource process analysis, determining their Human Resource needs and implementing and managing the resulting contracts
Developed and delivered new hire orientation
Developed, implemented and delivered performance review and performance improvement process
Customized and implemented Applicant Tracking Systems for various clients
Education Certification
Fort Hays State University Professional Human Resource 2004
BGS Leadership/Communication AIRS Certified Internet Recruiter
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