Sylvie Thibault
***- ***** *******, ***********, ******, H8Y 3J1 – Cell : 450-***-****, *******@*****.***
Professional Summary
Service-oriented administrative Assistant with 30 years’ background in general office environment. Core competencies include Bilingual, experience and pro efficent as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency
Skills
-Customer and Personal Service - Coordination
-Critical Thinking - Complex Problem Solving
-Judgment and Decision Making - Personnel and Human Resources
-Management of Personnel Resources - Leadership and Management
-Fully bilingual - Teamwork or Collaborative Work
Experience
Administrative Assistant
Quadratec Injecction
September 2016 to present
Use computers for various applications, such as database management or word processing
Answer telephones and give information to callers, take messages, or transfer calls to
appropriate individuals
Create, maintain, and enter information into databases
Basic accounting
Payroll
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
General office work
Executive Assistant
Second Alarm fire equipment, Montréal, Québec
2011 to September 2016
Maintain scheduling and event calendars
Schedule and confirm appointments for clients, customers, or supervisors
Operate electronic mail systems and coordinate the flow of information, internally or wit other organizations
Train new administrative personnel
Hiring process
Candidates selection
Coordinate conferences, meetings, or special events
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Administrative assistant
Les services primes, Montréal, Québec
August 2007 to June 2011
Use computers for various applications, such as database management or word processing
Answer telephones and give information to callers, take messages, or transfer calls to
appropriate individuals
Create, maintain, and enter information into databases
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
General office work
Dental Assistant
June 2005 to August 2007
Centre de santé dentaire Tremblay, Montréal, Québec
Assist dentist in treatments / surgery
Greet patients/ Explain treatments/ surgery
Give after treatment/ surgery instructions
perform X-Ray
disinfect treatment area / room / instruments
Sterilization of instruments
Upkeep of patient files
follow up on surgical patients
Administration clerk
National Defense, Montréal, Québec
Jan 1986 to 01 1988
General office work
Answering calls
All administrative paper work related to candidates
Education
BBA: business administration
Jan 2014 – November 2017
TÉLUQ - Ville de Québec, QC
Certificate Health and social services management
June 2017 – November 2017
TéLUQ- Montréal, QC
Certificat : Human resources
June 2015 – June 2016
TÉLUQ - Ville de Québec, QC
Certificat : Labour relation
August 2015 – August 2016
TÉLUQ - Ville de Québec, QC