Payroll/Project Manager Management

Elaine Faire, CPP, PHR

*** ********* ****, ***** ****, TX 75189 214-***-**** *******@*****.***

SENIOR-LEVEL PAYROLL/PROJECT MANAGEMENT

Professional Profile

Versatile payroll, human resources, GL reconciliations, benefit administration, project manager, process improvements, systems conversions and information systems professional with hands-on experience.

High-performing management strategist with expertise in building/optimizing organizational processes to maximize business results.

Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operation targets/goals.

Proactive change agent with a track record of delivering optimal results in high growth environments through initiatives that exceed operational performance targets and yield measurable results.

Areas of Expertise

Payroll strategy, objectives, policies

Payroll Labor Law and Regulations

Software system implementations

Productivity and Efficiency Improvements

Strategic Planning and Leadership

Project Management Planning/Execution

Change Management

Cross-Functional Team Leadership

Negotiation, Persuasion and Communication

Training and Leadership Development

Research/Resolution Management

In-house and Outsourced Payroll Process

Career Highlights

25% annual cost-savings after negotiation of new service contract with payroll service provider.

Project Manager managing budget, resources, defining business requirement, design, testing and implementation for multiple HR/Payroll projects achieving a 40% reduction in processing time and headcount

Strengthened/Improved processes and controls that improved prior audit results from an “Unacceptable” to an “Exceptional” within 6 months of my employment

1.2M recouped after taking lead to research prior tax returns from prior mergers/acquisitions.

Eliminated 75% rejects and eliminated delays after implementing dynamic forms streamlining employee transactional updates and changes.

Additional $3500 monthly revenue after implementing garnishment fee module.

Project Manager managing budgets, resources and status updates for cross-functional projects streamlining processes across enterprise decreases processing time and errors.

Eliminated 25% errors after creating checklist and audit reports to proactively identify errors prior to confirming payroll.

Successfully lead projects and completed 7 mergers/acquisitions within 3 years

Professional Experience

MONEYGRAM INTERNATIONAL Americas and International Payroll Manager, 2016 to 2017

Global money transfer and payment service company

Oversaw the execution of the long-term payroll operation’s strategy for the payment of Expats, Americas, Latin America and Canadian employees in accordance with wage and hour laws, union agreements and Company policies.

Developed and delivered risk assessment document outlining and resolving points of failures in processes and noncompliance with company policies or federal or state rules and regulations.

oResolved outstanding reconciliation issues with general ledger tax, wage, cash, and liability payroll accounts.

oAnalyzed and resolved outstanding reconciliation issues with non-US tax payments and processed appropriate payments to municipalities to bring taxes current for last 2 years.

oSignificantly improved audit results in key areas from unacceptable to acceptable within 5 after employment.

Spearheaded cross-functional team to create requirements for new payroll vendor.

Managed the relationships with multiple external and internal vendors and stakeholders.

Project Manager managing resources, defining business requirements, providing status updates, determining and minimizing risk and resolving Oracle post-implementation issues and re-engineering/designing system configuration changes, implementation and testing decreasing data integrity issues and errors with employee paychecks and audit reports. Performed analysis and configuration changes for outbound/inbound integration files eliminating failures.

Elaine Faire page 2

DEAN FOODS Sr. Payroll Manager, 2014 to 2016

Processor and Distributor of Dairy Products

Oversee the execution of the long-term payroll operation’s strategy for the payment of 17,000+ multi-state employees in accordance with wage and hour laws, union agreements and company policies and managed budget.

Managed the relationships with multiple external and internal vendors which include partnering with key stakeholders, HR, Benefits, Risk Management, Legal, Accounting, Labor Relations, Union Representatives, Plan Administrators and IT to scope and implement new technology functionality & enhance existing processes.

Created Long Range Plan for training, staff development, operational metrics and continuous process improvements.

Project Manager for acquisitions managing resources, develop gap analysis and associated risk and provided updates.

Developed and delivered risk assessment document outlining and resolving points of failures in processes and noncompliance with company policies or federal or state rules and regulations.

oRealized 10% cost savings with 3rd party vendor by eliminating reporting, tax amendments and check fees.

oImplemented dynamic forms streamlining submission process eliminating 75% rejects and processing delays.

oRealized 50%-time savings processing commission pay by entering information into T&A system.

oCreated/updated 80% of the documentation for major processes.

oRealized reduction in W2c's by 50%.

Implemented Metrics for Payroll and Union Settlement Team.

Implemented Garnishment fee module generating additional $3500 revenue monthly.

Implemented Monthly and Quarterly Stakeholders Review Meetings

RAYTHEON Payroll Manager III, 2011 to 2014

Defense and Aerospace Systems

Oversee 48 employees within the Payroll Call Center in the processing of payroll for 71,000+ employees in 50 states, Internationally and Expats with 6.5B+ in annual compensation as well as managing P&L and payroll budget.

Managed the relationships with multiple external and internal vendors and stakeholders.

Project Manager for acquisitions managing resources, develop gap analysis and associated risk and provided updates.

oDirected improvements to Military Pay process eliminated manual calculations saving 604 hours annually.

oSuccessfully completed 7 mergers/acquisitions within 3 years.

oDeveloped matrix to assist with acquisitions for standardization purposes eliminating manual processes and cost saving of $500K annually.

oDirected development and implementation of operational improvements and change management strategy.

Automated termination process eliminating 500 hours annually between payroll and T&A.

Automated uploads to submit non-standard benefits to payroll eliminating 1000 hours annually.

FEDEX OFFICE AND PRINT SERVICES Senior Payroll Manager, 2006 to 2011

Multimillion-dollar printing services

Oversee 17 employees processing payrolls for 21,000+ employees in 50 states and Expats with $900M+ in annual payroll in driving process improvements throughout the company as well as operating performance of application processing and policy issuance along with managing P&L and payroll budget.

Project Manager managing cross-functional teams/projects resulting in improved business processes and optimum performance between various systems and vendors. Managed budget, resources, defined requirements and updates.

oImplemented process to monitor and manage overpayments decreasing overpayment by 50%.

oSupported business strategies/objectives centralizing multiple payroll systems onto one system.

oOptimized performance design and testing of the audit and edit reports eliminating 25% of existing reports.

oAnalyzed and reconfigured inbound/outbound interfaces eliminating errors and decreased processing time.

oDeveloped and implemented Sarbanes-Oxley (SOX) policies and audit procedures.

oPerformed all system updates/patches and testing for Kronos and ADP including configuration changes.

Managed Expats allowances and payments working with E&Y to file tax returns.

Developed and delivered risk assessment document outlining ad resolving points of failures in processes and noncompliance with company policies or federal or state rules and regulations.

Software/Technical Skills

Oracle HRMS v11/11i Oracle Payroll v8 and HCM Navigator PeopleSoft AP/GL/FA/HR/PR v7 PeopleSoft GL/HR v9/9.1 ADP/ProBusiness PR v6.06/7.2 ADP Enterprise and Streamline

SAP HRMS/AP v4.6 Ceridian PR Source 100 and 500 Navision Payroll/HR

Ultipro Payroll/HR Global Accounts Payable Ceridian Time and Attendance

Kronos T&A v5.1/5/2 ProBusiness Report Writer v 8/12 ADP Reportsmith

PeopleSoft nVision Microsoft Suite PeopleSoft Query/Crystal Made Easy

Education

Dallas Baptist University: Bachelor of Science, Computer Systems Management

Certifications: CPP, PHR, SHRM-CP, Six Sigma Specialist

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