Customer Service Sales

Jaime Glaze

**** ****** **** ** **** ** **********@*****.***

Nashville, TN 37217 M 615-***-****

Objective: To advance my career in a professional environment where my dedication, experience and diversity of strengths will contribute to growth and profitability of your company.

* Employee Relations * Team Leader /Motivator *Recruiting/Retention

* Employee Management * Payroll/Benefits *Coaching/Counseling

* Facilities Management * Training/Development * Word/Excel Expert

Experience:

Oct. 2013-March 2017 HR Supervisor Shoe Metro

Assisted in the expansion of a successful distribution center to Antioch, TN from the ground up. Responsible for hiring entire 130 person staff including managers, leads, associates and support. Maintain all HR functions within the facility including employee relations, recruiting/retention, payroll, benefits, and management. Implemented policies and procedures, all facilities management, operations management, employee training and development, and vendor relations.

Feb. 2012-Present Bartender/Server Valentino’s Ristorante

All functions of a bartender/server in a fine dining establishment. Maintain all health and safety standards. Successfully performs all opening and closing procedures of the Valentino’s Lounge and Cigar Bar.

Nov. 2009-Mar. 2012 Recruiter Mapco Express

Assist in searching and placing candidates within the c-store industry for 400 plus stores throughout the country. Secretary/receptionist duties. Invoicing and scheduling.

Oct. 2007-Oct. 2009 Leasing Assistant Southern Truck Leasing

Assisted managers in leasing process of tractor trailer trucks, Created and delivered all leases to customers, Payables and receivables, Recorded and deposited payments, Secretary/receptionist duties, Generated new business, Created reports, Registered trucks for several companies.

Oct. 2006-May 2007 Administrative Assistant Architectural Specs

Office operations including payroll, Monthly profits, Invoicing, Inventory, Scheduling, Payables and receivables, Flow of correspondence, Scheduled client appointments, Assisted in building company website, Trained interns from local design school, Secretary/receptionist duties.

Sept. 2005-Oct. 2006 Teller (Floater) Regions Bank

Traveled to branches throughout Nashville Metro area as part of a relief team, Performed all teller duties, Exceeded customer service expectations, Balanced and secured money, Trained as a vault teller, Ordering, Contacted potential customers, Met and exceeded weekly sales goals.

Feb. 2004-Sept. 2005 Customer Service Manager Wal-Mart

Managed up to 75 employees, Training, Scheduling, Interviewed prospective employees, Secured all funds, Stocking and merchandising, Inventory, Reconcile daily cash drawers, Maintained the highest level of customer service, Directly reported to upper management.

June 1998-Jan. 2004 Store Sales Manager Bombay Co.

Met and exceeded sales goals, Hiring and training, Managed a team of 25+, Planned and executed floor moves, Merchandising, Ordering, Inventory, Payroll, Scheduling, Employee evaluations, Brought store sales up to over one million dollars within the first year, District store of the month.

Education:

1993-1997 South-Doyle High School Diploma Received

2010-2013 DeVry University BA-Accounting

References: Available Upon Request.

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