Customer Service Microsoft Office

Truong Huynh

**** ********** **. ***** ******, VA 22042 571-***-****

**************@*****.***

Profile: Truong Huynh is a Northern Virginia Community College graduate with an Associates who can proficiently read, write, speak and translate the Vietnamese language. He has multiple years of training in customer service representatives and is able to effectively communicate with individuals at all levels of an organization.

Experience:

2015-Current Pho Viet and Grille Georgetown, D.C.

Floor Manager/Server/Delivery.

Communicate customer complaints, requests, and feedback to company management.

Practice safe and secure driving methods to avoid damaging goods and staying punctual.

Maintain focus under long and stressful traffic hours.

2014-2015 Yummy Crawfish Georgetown, D.C.

Server.

Successful at multitasking while remaining professional and courteous in fast-paced environments.

Thorough knowledge of menus offerings, including gourmet food and wine pairings.

Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.

2012-2013 F3 Auto Detailing Fairfax, VA

Team Lead.

Supervised a team of 6 employees, created daily schedules, and coordinated detailing projects.

Assisted with hiring and training new employees.

Greeted and provided quotes for customers.

2011-2012 Banana Republic Mclean, VA

Sales Associate/Cashier/Customer Service.

Top seller of club cards and clothes for three consecutive months.

Trained new employees.

Maintained the front end of the store.

Managed cash, credit transactions, and customers.

2010-2011 The Children’s Place Mclean, VA

Stock/Backroom Operations

Helped to improve the process of filing and storing clothes by optimizing and organizing storage capacity

Kept the stock room neat and brought out items without delay

Kept the store clean and running smoothly.

Skills:

Fluent in Vietnamese and English (in writing, reading, and speaking)

Proficient in Microsoft office suite

Adaptability to customer’s needs in customer service

Education:

George Mason University

2017- Current Fairfax, VA

Bachelor’s Degree in Game Design

Northern Virginia Community College Annandale, VA

Procures Associate’s Degree in General Studies

Falls Church High School Graduate

June 2007 Falls Church, VA

Member: Wrestling Team and Vietnamese Student Organization

Achievements and Interests:

Assisted in coordinating VSA events at FCHS

Drawing, painting, and sculpting

Weight lifting

Reading and writing

Contact this candidate