Customer Service Manager

Renee Williams

**** ******** *****, ****** *******, GA 30127 P: 770-***-**** E: *************@*****.***

Objective

I am looking to continue my career in customer service and management from my work from home/remote office.

Professional Experience

Temporary Apartment Management - January 2013 to Present

Leasing Consultant (and stand-in for management as needed)

Tour and educate prospects on the community, work closely with maintenance staff to insure requests completion, process applications, routing calls, customer service to company’s standards, administrative duties as needed

Mercy Housing, Antioch Manor Estates – Aug 2010 to Dec 2012

Assistant Property Manager

Audit files, ensuring compliance with set company standards, performing daily property inspections, coordinate and review financial reports, post rent, aggressively sell and lease all products, renewals processing, approval of invoices, contracts and bids/all accounts receivables/payables

Cobb County School Board – January 1999 to May 2007

Supply Teacher, Certified Paraprofessional

Assists with student assessments, grading work and tests, collecting and following up through data on student progress, school wide supervision assistance, lead academic instruction, class management

AOL/Time Warner – February 1991 to December 1997

Office Manager

Arrange travel, coordinate sales meetings and luncheon, hire/supervise all temporary staff, control office budget, input monthly expense reports, order supplies, liaison with all vendors and senior management

Skills

Strategic Planning & Leadership

Proficient in Microsoft Office

Contract Negotiations/Sales

Team Builder & Motivator

Customer Relations Specialist

Time Management/Self-starter

YARDI, MRI, AMSI, OneSite

Technologically Savvy

Education

Bachelor of Science

University of Phoenix

June 2006

Real Estate License

Barney Fletcher School

April 1999

References

References are available on request.

Contact this candidate