37-602-***-**** aczmet@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Leadership skills with knowledge of courtesy, kindness, fairness, hard work and ethics

Knowledge of principles and process for providing customer and personal services. This includes customers’

needs assessment, meeting quality standards for service, and evaluation of customer satisfaction

Unlimited ability to stand for long periods, reach stoop, bend stretch load and unload with no limitations

Outstanding ability to inspect, and secure various areas as a safety man making sure work areas are hazardous

free and free of debris

Works well independently or in a team setting with skills in training, motivating and guiding others in order to

create an environment of dedicated workers

Strong skills in loading and unloading semi-trucks, signing for semi-truck deliveries and maintaining an

accurate inventory check

Understands all areas of packing, shipping, scheduling a shipment and shipping it out on time with the ability

to expedite when needed

LEADERSHIP SKILLS

Problem Solving

Adaptability

Strong oral communication

Decision Maker

Proven ability to motivate

Flexibility

Forklift Trainer

Active Listener

Knowledge of production process’

Developing & Building Teams

Managed Temporary Staff

Training & Development

Performance Management

Organizational Development

Strong Professional Image.

PROFESSIONAL EXPERIENCE

WAK KREATIONS Phoenix, AZ

Shop Manager 2012 to Present

Determine which parts need to be replaced and the cost associated with such repairs; & communicate that

to the customer

Review damage reports and prepare/review repair cost estimates & plan work to be performed

Attend to and resolve customer complaints regarding products or services & Inform regular customers of

new products or services and price changes

Manages and monitors the performance of 2 shop attendants

PETSMART DC Phoenix, AZ

Order Selector 2010 to 2012

Ensured orders were fulfilled accurately and efficiently

Packaged and prepared products for shipment using “Vocollect” mobile computing system

Separate and report damaged product

Maintain clean work environment throughout the warehouse

KTPC Phoenix, AZ

Distribution Supervisor 2006 to 2010

Planned, directed and coordinated the storage and distribution operations for KTPC

Verified inventory calculations by comparing them to physical counts of stock, and investigate discrepancies

Devised creative and cost-effective incentive and morale boosting programs( including special events and a

tiered awards structure)that increased employee satisfaction and productivity

Operated forklift to transport piping material throughout the yard

NEW ROADS Phoenix, AZ

Lead Forklift Operator 2000 to 2006

Transferred finished products and raw materials through the warehouse using a hand truck, reach truck

and forklift

Inspected product load for accuracy, and safely move it around the w

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