Erika A. Williams

***** ******** ******* **.

Humble, TX 77396

Cell: 346-***-****/832-***-****

aczmek@r.postjobfree.com

OBJECTIVE

To obtain a position with a company that will be able to utilize my customer service skills to effect growth within the company.

EDUCATION

High School Diploma

San Jacinto College

WORK EXPERIENCE

Studio 6

Job Title: Guest Services/Customer Service

Duties: Checking guest in and out, night audit, using Choice Program scheduling appointments for general manager and housekeeping sheets, Microsoft Office, perform administrative duties, file paperwork, maintain computer files, perform data entry, order inventory, process financial documents, update reservations, sort incoming and outgoing mail, keep appointment calendars, and give messages to staff and management in other parts of the building. Supervise lower-level front desk staff and coordinated services

Dates of employment: 01/2012 – 10/2015

Phone: 281-***-****

Reason for leaving: Complications of pregnancy

Williams Tunneling Industries

Job Title: Administrative Assistant

Duties: Included – filing, billing, record keeping, daily logging of employees time, answer phones,

Dates of employment: 09/2010 – 12/2012

Phone: 832-***-****

Reason for leaving: relocated

Impac Supply

Job Title: Administrative Assistant

Duties: Filing, Data Entry, Inbound & Outbound calls, and other administrative duties

Dates of employment: 10/09 – 08/10

Phone: 281-***-****

Reason for leaving: Relocated to Montana

Integrity of Texas

Job Title: Telemarketing/Customer Services/Dialer

Duties: Inbound & Outbound calls

Dates of employment: 01/2009 – 04/2009

Phone: 281-***-****

Reason for leaving: laid off

REFERENCES

Available upon request.