Customer Service Manager

MICHEAL TANH * *** Sunrise Run LN

Pearland, TX **584

Mobile: 832-***-****

Email: *******.****@*****.***

Profile:

Hard working individual that is looking to start a long-term career with a leader in the oilfield services and technology industry that will allow me to utilize my innate analytical and problem solving skills.

Summary:

● Detailed oriented and ability to follow detailed directions.

● Capable of multitasking and prioritizing workload under pressure.

● Able to troubleshoot issues and formulate solutions for timely resolution.

● Able to work independently or in team environments.

● Able to commit to and work under tight deadlines or for extended periods of time.

● Effective written and verbal communication skills. Key Skills

● Analytical / Problem Solving: T roubleshot, repaired, or modified/calibrated a wide variety of restaurant equipment and tools. Periodically disassembled and cleaned kitchen equipment based on designated preventative maintenance schedules.

● Team Leadership / Training: E xperienced in working in a team environment as well as taking leadership roles to delegate duties and functions. Assisted in reinforcing and training new and current staff members on organizational policies and procedures.

● Customer Service: S tayed mindful of all customer preferences and special requests and always communicated with customers in a very professional and polite manner during the course of food servicing and delivery.

● Computer: P roficient in computers and windows software, including MS Word, MS Excel, and MS PowerPoint.

Professional Employment

● Kitchen, Hooters, Pearland, Tx June 2016 - March 2017

● Supervisor, Phils Pressure Washing, Houston, TX December 2015 - April 2016

● Sushi Manager, Osaka, Lafayette, LA January 2015 - December 2015

● Sushi Chef, Simply Sushi, West Jordan, UT January 2014 - December 2014

● Laborer, Acadian Rice Mill, Rayne, LA January 2013 – January 2014

● Sushi Chef, Tusnami, Lafayette, LA October 2012 - January 2014

● Delivery Driver, Domino's, Broussard, LA December 2012 - April 2013

● Sushi Chef, Samurai, Lafayette, LA April 2012 – October 2012

● Line Cook, Kajun Korner Express, Lafayette, LA June 2011 – April 2012 Education: D iploma, Manvel High School, Manvel TX - 2010 References available upon request.

Contact this candidate