Manager Customer Service

Troy S. Weaver

**** ******* **. ***** *****, IA *0613 319-***-**** Email- *********@*****.***

Objective

Seeking a fulfilling position as a sales director within the non-profit industry that offers growth opportunities and allows me to utilize my leadership skills and experience.

Experience

New Goods Manager

Goodwill Industries NE Iowa, Waterloo, IA 06/2013 – Current

Ordered merchandise for retail stores

Determined Pricing to maximize sales and profits

Merchandised products for sale in the retail stores

Developed inventory actions

Participated in large market purchasing while enlisting and guiding store managers to become part of the process to achieve best possible sales for each store.

Education

Hudson High School May 1985

Hudson, IA

Store Manager

Goodwill Industries NE Iowa, Waverly, IA 06/2010 – 06/2013

Supervision and scheduling of approximately 10 associates

Merchandised goods on sales floor

Facilitated receipt and sorting of donations and merchandise

Administered training for employees

Maintained superior customer service

Store Manager

Dollar Tree Stores, Waterloo, IA 05/2004-05/2009

Supervision and scheduling of 10-15 employees

Maintained superior merchandising in high volume- high turnover environment

Conducted new hire and continuing training

Coordinated ordering of merchandise, both general and seasonal

Executed loss prevention initiatives

Completed corporate district manager training

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