Operations Intern

Alexis Flores

**** ********* ***** *****, ******* Park, MD 20740

301-***-**** ******.***********@*****.***

EDUCATION

Bachelor of Science, Information Systems & Supply Chain Management May 2017

Robert H. Smith School of Business College Park, MD

University of Maryland at College Park Major GPA: 3.012

Study Abroad, Doing Business in Singapore/Malaysia Winter 2014

Relevant Course Work

Object Oriented Programming I & II Introduction to Computer Systems Database Systems Information Systems Projects Essential Data Skills for Business Analytics Operations Management

EXPERIENCE

2U, I Landover, MD

Operations Intern January 2017 – Present

Assisting with Georgetown University and Simmons College teams with auditing, optimizing, and documenting internal processes for developing best practices

Research and analysis of US News Rankings to understand competition and market, resulting in better informed business decisions

Producing Georgetown University’s Annual Operating Plan to communicate advancements and future strategic initiatives to Georgetown partners

University of Maryland, Adele H. Stamp Student Union College Park, MD

Student Technician August 2015 – December 2016

Leverage knowledge about office and audio/visual technology and software to support approximately 500 users for academic presentations, social events, and daily office operations

Deliver high quality customer service to ensure optimal customer experience

University of Maryland, College of Education College Park, MD

Fundraising Development Assistant May 2014 – December 2016

Strategic Consulting, including research, data analysis, prospect plan & donor strategy, to help bring in over $100,000 to the University over the duration of employment

Comprehensive database management and served as office IT support

LEADERSHIP

Filipino Cultural Association August 2013 – Present

President 2016-2017

Vice President 2014-2015

Freshmen Representative 2013-2014

Manage a 17-member Executive Board to accomplish initiatives and provide guidance for personal leadership growth

Collaborate with outside Filipino community in DMV area and other student organizations to provide members opportunity through conferences, resume building events, and cultural collaborations

Plan and execute Filipino American Studies Gala, raising over $5000 to donate to UMD Asian American Studies scholarships

SKILLS

Event Planning, Public Speaking, Research, Microsoft Office Suite specifically Excel

Languages: Proficient in Tagalog (Filipino)

Technical: Java, C, MS SQL Server, MySQL, HTML, Python

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