Tabitha S. Williams

aczmbb@r.postjobfree.com

850-***-****

*** ******* ****** ** *** 53

Tallahassee, Florida 32301

Education

Tallahassee Community College, Tallahassee, Florida Major: Business Administration 2005-2006

Areas of Expertise

● Microsoft Office Applications

● Portfolio Management

● Group Coordination

● Document Preparation

● Payroll and Benefits Trained

● Time Management

● Planning & Scheduling

● Effective Decision Making

● Analytical Problem Solving

● Project Management

● Human Resources

● People Skills

Professional Experience

Convergys/

Northgate Human Resources Tallahassee, FL

Senior HR Specialist 2003 –2015

NGA Human Resources is a Human Resources services provider present in 35 countries. The company offers HR business solutions such as HR Outsourcing, Payroll Outsourcing and HR Consulting. My role as a Senior HR Specialist includes the following responsibilities:

● Process and maintain disability claims for State of Florida employees.

● Utilize effective decision making and research methodologies to determine appeals outcome.

● Demonstrate an aptitude in various areas of skills including payroll, fiscal management, case filing, active and retiree process enrollments.

● Consult and collaborate with the Department of Management Services and Insurance carriers who are partners with the State of Florida to provide benefit opportunities for State of Florida employees. Big Lots Tallahassee, FL

Bookkeeper 2001 - 2003

Big Lots, Inc. is a Fortune 500 retail corporation. Its department stores sell a wide variety of merchandise, including packaged food and beverages, toys, furniture, clothing, housewares, and small electronics, much of which is closed out or overstocked merchandise. I was responsible for creating financial transactions and financial reports from sales information provided by the external accountant. Principal accountables included:

● Purchased supplies and equipment as authorized by management.

● Collected sales taxes from customers and remitted them to the government

● Recorded cash receipts and make bank deposits

● Assembled information for external auditors for the annual audit One Price Clothing Tallahassee, FL

Assistant Store Manager 1998 - 2001

One Price Clothing Stores, Inc. operates a chain of retail stores that offer apparel and accessories for women and children. The opportunity of being an Assistant Store Manager equipped me with a set of skills to help further my career path. My responsibilities during my tenure with One Price Clothing include the following:

● Trained store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results/sales and learning needs with retail store manager; developing and implementing new product training.

● Maintained quality service by establishing and enforcing organization standards.

● Prepared sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.

● Evaluated competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise

● Promoted sales by demonstrating merchandise and products to customers

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