Team Leader Manager

CAREER OBJECTIVE

Seeking a position that promises challenging, creative and learning environment in a growth oriented organisation. I would like to learn the economic, procedural and lawful aspects of business strategies and concentrate on dedicated efforts towards growth of the organisation

PROFESSIONAL EXPERIECE

Associated with Pace Settlers Business Solution as a Team Leader since Sep'15 on Vodafone Outdoor Process.

Joined Pace Settlers as an executive on 14th Aug'2014

ADDITIONAL ACHIEVEMENT

Completing Operating and People Management Training

KEY RESPONSIBILITY AS TEAM LEADER

Working closely with the team to achieve productivity and quality target

Motivating team member to achieve productivity and quality target via less absenteeism, maintaining a friendly environment on the floor

Providing constant feedback to the team member to achieve the target

Celebration with team leader, member, trainer, quality analyst and client

Supervising the performance and quality report on daily basis

Meeting with client regarding target setting and achievement

JOB HANDLING

Handling a team of 30 Members

Ensuring that the SLA for the purpose is met at the EOD

Planning strategies to improve team performance

Coordinating with the manager & team member for daily updates and performance analysis

Data handling and daily upload scrubbing

STRENGTH

Strong analytical ability

Initiative and ability to lead a team

Time management and ability to work in team

Details oriented, able to do multi task effectively

Research & Development

EDUCATIONAL QUALIFICATION

B.Com (Last year from Calcutta University)

COMPUTER EFFICIENCY

MS Office, Excel, Word, Power Point

LANGUAGE KNOWN

Hindi, English, Bengali

Declaration

I am hard working, sincere and punctual. Always discharge my duties sole heartedly. I do hereby declare that the information furnished above is true to the best of my language and belief.

Date:

Place:

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(Md Saqib)

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