Customer Service Sales

Crystal Stampes

832-***-**** ********@*****.***

Profile

Sam Houston graduate with a tenacious drive to move into the next phase of adulthood- I stand to be an asset in any industry that I am welcomed to. Though college experience holds no candle to time served in a career, the skills obtained in pursuit of a degree in theatre allow for seamless transition as needed. It is my hope to use my expertise in communication to help build a brand or business to new heights. It is also my intention to gain new levels of experience that might see me well down my career path; my inherent desire to obtain knowledge as well as my ability to retain information make it such that I would like to be trained to do most anything. Skill Summary

Marketing/Sales Leadership

Tenacious enthusiasm for meeting sales quotas.

Demonstrated success at providing consistent increases in profit.

Top rated salesperson in multiple high performance industries. Customer Service Management

Mindful of customers’ expectations without abandoning company policy.

97% customer satisfaction rating as per repeated corporate survey.

Driven to satisfy customers as to create return business consistently. Versatility Under Pressure

Six years management experience in Customers Service and Sales.

Ten years experience in Customers Service and Sales.

Seven years selling, manufacturing and repairing state-of-the-art appliances and artwork.

Adaptable mindset that constantly strives to become more educated on any given subject. Office Management

Maintenance of customer profiles to encourage regular communication as to drive business.

Upkeep of all facets of the office including independent audits in preparation for corporate visits.

Creating solutions for customer dissatisfaction, or issuing refunds/ insurance payments for art. Employment History

January 2017 to Present Brand Ambassador Leaf Filter, Austin, TX November 2016 to April 2017 National Sales Manager and National Lighting Specialist

Light Bulb Depot, Austin, TX

Oct. 2016 (Seasonal)

Sept. 2016- Feb. 2017

Ferrari Merchandise

Event Coordinating Temp

F-1 Grand Prix, Austin, TX

Staffing Agencies, Austin, TX

January 2016 to Oct. 2016

September 2015 to December

2016 (Seasonal)

August 2013 to August 2015

March 2014 to August 2014

August 2012 to August 2013

General Manager

Fine Jewelry

Sales Consultant

Assistant Production

Coordinator

Wellness Coordinator

Dealer Power Specialist

The Fudgery, San Marcos, TX

Metal Mistress, TX Renaissance

Festival, Plantersville, TX

Sam Houston St. Uni.,

Huntsville,TX

Massage Envy, Conroe, TX

Kirby Vacuum, Conroe, TX

August 2007 to August 2011 Actor/ Set Design & Con./ Stage Management/ Box

Office/ Production Assistant

Neal Hamil Agency and Various

Agencies, Houston, TX

Education

Bachelors of Fine Arts Theatre Production Sam Houston University State, Huntsville, TX

Certifications/ Licenses/ Programs/ Skills

Food Handlers (current), Safe Serve (current), PMAB (current), First Aid/ CPR (April 20, 2017), TABC (April 20, 2017), icontrol (2 years), Millennium (4 years), Pinnacle (2 years), Yardi (4 years), Tiny Terms (1 year), Communication (10 years),, Management (7 years), Marketing (5 years), Leadership Development (10+ years), Multi-Line Phone System (10+ years), Training (7 years), Powerpoint (10+ years), Excel (7 years), Event Planning (7 years), Employee Relations (7 years), Editing (10+ years), Bookkeeping (7 years), Customer Service (10+ years), Database Management (3 years), Filing (10+ years), Hiring (5 years), Inventory Management (1 year), Inventory (4 years), Networking (10+ years), Office Management (5 years), Operations Management (3 years), Public Speaking (10+ years), Powerpoint (10+ years), Project Management (7 years), Quickbooks (1 year), Research (10+ years), Recruiting (7 years), Relationship Management (5 years), Receptionist (10+ years), Sales (7 years), Strategic Planning (7 years), Training (5 years), Typing (10+ years), Team Building (10+ years), Teaching (7 years), Video Editing (10+ years), Word (10+ years), Windows (10+ years), Windows Xp (8 years)

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