Manager Property
Resume:
Meta James, D.Min
Fayetteville, NC 28304
Day Phone: 240-***-****
Email: **********@*****.***
Work Experience
Lincoln Military Housing
San Antonio, Texas, United States
04/2013-04/2014
Salary: 35,000 USD per Year
Hours per week: 40+
Supervisor: Natasha Kapua 210-***-****
Okay to contact this Supervisor: Contact me first
QUALITY INSPECTOR – Inspected officer and enlisted homes prior to servicemen and women moving into the homes. Meet with contractors to make sure deficiencies were corrected. Organized the maintenance shop to efficiently have an accurate account of supplies on hand and kept inventory list in computer. Kept a calendar of work needed and reported damages to supervisor prior to residents moving out. Submitted capital improvements to supervisor and ordered appropriate items. Received applications from service members and organized fill folders of any missing documents and notified members. Scheduled move in and inspected home with service members. Conducted move out inspections and recorded any damages to supervisor. Filed all service members’ sensitive documents in secured file cabinet according to policy. Kept all keys to occupied and vacant units in a finger proof key system. Answered phone calls, faxed documents and handled any work orders from servicemen. Attended holiday gathering, assisted with serving each member and cleaning up after parties.
Delbe Real Estate
Washington DC, United States
05/2006-04/2009
Salary: 65,000 USD per Year
Hours per week: 40
Supervisor: Christ Ballestraci 703-***-****
Okay to contact this Supervisor: Contact me first
PROPERTY MANAGER – managed a million dollar high rise in Washington DC. Negotiated rental and lease agreements for each condominium and submitted necessary paperwork daily. Supervised maintenance staff to make sure work orders was done effectively and to the satisfaction of the owners or renters. Inspected the property daily to ensure any deficiencies to the building were handled quickly. Worked with contractors to make sure materials used and work done was according to specifications of each owner. Submitted reports of delinquencies as well as drafted and handed out letters to owners for nonpayment. Notified attorney and submitted legal documents in a timely manner for court. Organized monthly board meetings, as well as handed out notes from previous meetings. Answered phone and input computer generated work orders daily. Ordered maintenance supplies for the property and billed appropriate owners. Organized opening and closing pool party and made sure all owners had pool passes prior to opening of pool. Arranged vendors for holiday gathering to make sure adequate food was available, as well as janitorial clean up. Met with fire department to make sure building was up to code to ensure smooth operation of property. On call for emergencies after hours.
The Lightstone Group, New Jersey
7/2005 – 5/2006
Salary: 75,000 USD per Year
Hours per week: 40
Supervisor: David Lichtenstein 732-***-****
Okay to contact this Supervisor: Contact me first
PROPERTY MANAGER – Received rent and deposited in bank daily as well as input in system. Managed four maintenance staff making sure work orders was given to each staff according to their skill level. Managed four office staff to ensure quality assurance was conducted on each work order, and proper phone etoquite was handled correctly. Trained staff on handling difficult renters and made sure they had understood the importance of proper documentation. Mediated between staff and renters making sure the work environment was a healthy one. Conducted staff meeting to ensure everyone understood the goals of the day. Hired and fired employees that did not meet company standards. Ordered maintenance and office supplies and make sure inventory was conducted daily. Drafted violation letters to renters and made sure corrections were made. Sent letters to residents for non-payment of rent. Conducted Fire drills per state mandate and noted any problems with renters and corrected immediately. Submitted financial reports to owners. Performed monthly/annual inspections of each home and noted any deficiencies, making sure maintenance staff corrected each problem.
The Donaldson Group,
Rockville, Maryland, United States
05/2004-07/2005
Salary: 55,000 USD per Year
Hours per week: 40
Supervisor: Susan Tolland 301-***-****
Okay to contact this Supervisor: Contact me first
PROPERTY MANAGER – Managed a 750 apartment complex with 12 staff to ensure property was running smoothly. Submitted financial reports yearly. Organized and delegated work orders to appropriate staff daily. Input rent and deposited in bank daily as well as system. Inspected property several times a day and conducted monthly/annual inspection of each unit and noted all deficiencies making sure they were corrected in a timely manner. Ordered maintenance and office supplies and kept an accurate inventory. Coordinated with police department to establish a satellite office on the property. Mediated disputes with staff, renters and kept a healthy working environment. Maintained 100% occupancy. Drafted monthly newsletters to keep resident updated with upcoming events. Submitted state mandated report for the 3% of residents on assistance.
Alliance Property Management
Waldorf, Maryland, United States
12/2003-09/2004
Salary: 40,000 USD per Year
Hours per week: 40
Property sold
PROPERTY MANAGER – Managed a small 200 apartment complex with one staff. Inspected the property and noting any deficiencies and making sure work order was corrected. Input rent and deposited in bank daily. Submitted legal documents to attorney for non-payment of rent. Maintained 99% occupancy. Conducted monthly inspections in each home and completed work as needed. Submitted financial report for upcoming expenses needed to maintain property. Answered phone calls and assisted residents with any issues or problems. Maintained inventory of supplies on property and ordered as needed.
District of Columbia Housing Authority
Washington, DC, United States
12/1999-12/2003
Salary: 52,000 USD per Year
Hours per week: 40
Supervisor: Marsha Ridley 202-***-****
Okay to contact this Supervisor: Contact me first
COMMUNITY MANAGER – Managed six maintenance and office staff. Ensured work orders were delegated to maintenance staff according to skill level. Inspected property daily to ensure any deficiencies were handled quickly. Input rent and deposited in bank daily as well as input in system. Answered phone calls from residents, contractors, family members and community and handled any problems. Ensured gas credit card was secured in safe and issued to staff when vehicles were needed gas. Made sure any maintenance issues with vehicles were handled quickly so the property could operate smoothly. Ensured office staff completed quality assurance on work completed and input in system according to policy. Conducted quarterly inspections with maintenance staff and corrected deficiencies immediately. Submitted inspection reports to main office and state agencies. Maintained 100% occupancy. Made sure residents were recertified on anniversary date according to state policies. Drafted and handed out lease violation letters. Attended monthly meeting with residents and association for betterment of property. Handled disputes between residents and promoted a healthy environment. Trained evening staff to ensure work orders or complaints from residents were documented and submitted to me the next day, or if an emergency such as fire on property to notify me immediately.
Prince George’s Housing Authority
Landover, Maryland, United States
05/1994-12/1999
Salary: 45,000 USD per Year
Hours per week: 40
Supervisor: Seton Haney 301-***-****
Okay to contact this Supervisor: Contact me first
COMMUNITY MANAGER – Managed 450 building complex with 2 maintenance staff and 2 office personnel. Maintained 100% occupancy. Input rent and deposited in bank daily as well as input in system. Inspected the property daily and noted any deficiencies and made sure staff corrected each problem quickly. Submitted weekly and monthly financial reports to office. Ordered maintenance and office supplies as well as kept an accurate inventory of supplies used. Conducted quarterly inspections in each unit and delegated work orders to staff. Handled any disputes with residents and staff to induce and safe and healthy environment. Assisted and attended National night out for the neighborhood to bring proper communication with surrounding businesses and community. Procured and negotiated maintenance contracts for outside vendors. Structured and maintained employee time and attendance records. Meet with team daily to promote working with diverse groups of people, sales skills and fostered an atmosphere conducive to cohesive working environment. Lead by example in my ability to motivate staff, renters, vendors and community.
CT Management
Beltsville, Maryland, United States
05/1990-05/1994
Salary: 40,000 USD per Year
Hours per week: 40
Supervisor: Charles Tini 240-***-****
Okay to contact this Supervisor: Contact me first
PROPERTY MANAGER – As an assistant I input rent and deposited in bank as well as in system. Inspected property and submitted report to manager daily. Input work orders and conducted quality assurance, calling each resident to make sure they were happy with work completed. Conducted inspections with manager and noted all deficiencies and passed work orders to staff. Ordered office supplies and maintained inventory. Processed mail and paid bills according to company policies.
Education
Real Estate License
Public Housing Manager (PHM Certification)
Doctorate Degree 06/2008, Albany Georgia, Major: Doctorate of Pastoral Counseling
St Phillip College, San Antonio, Texas, Certification: Administration Assistant – 2014
Training, Certifications, Licensures and Award & Achievements
Lincoln Military Housing Employee of the month & spirit of Lincoln Award
Management leadership Certificate
Excellence in management Award
Special Projects Award – 3 Consecutively
Executive Awards – 2 Years Consecutively
Best Maintained Community Award
Prince George’s Beautification Award
Fair Housing Seminar Certificate
Low Vacancy Recognition Award
Resident Retention Award
National Night-out Citation
Multi-Cultural Programming Certificate
DCHA Employee of the Month
Public Housing Manager (PHM)
Proposals Preparations Management for Supervisors
Conducting Performance Appraisals
Critical Reflection
Mediation Training
Fair Housing
Special technical Skills
Yardi
MRI, One-Site, Amsi
Rent Roll Systems
IBM, DELL, Computer Literate
Microsoft, PowerPoint, Excel, Word, WordPerfect
Contact this candidate