Customer Service Manager
Resume:
MELISSA EASTER
Stoneville, NC ***48
***********@*****.***
Summary: Top notch legal professional seeking position in which to succeed and accentuate my legal skills as well as be a key asset to my employer.
EXPERIENCE
Field Representative, Woodmen Life, Greensboro, NC 2016-2017
Duties: In home insurance sales, prospect, send postcards/flyers, meet with prospective clients, attend fraternal events, write policies and submit to home office, and deliver policies and receipts.
Intern, LOT 2540, Madison, NC 2015-2016
Duties: Intake, set up for free markets, mobile markets, provide food boxes and mission items to local residents.
Beauty & Beast Salon & Fitness, 1990-Present (PT)
Duties: Provide clients with top notch customer service while providing excellent salon services.
Collector, Bank of America, Greensboro, NC 2007-2011
Duties: Call clients to collect past due payments for mortgages and lines of credit, and provide excellent customer service while resolving account issues.
Legal Secretary, Law Office of David P. Stewart, Madison, NC 2001-2007
Duties: Legal research, calendaring and scheduling, discovery, medical record summaries, dictation, schedule depositions and mediations, and deposition summaries.
Case Manager, Crumley & Associates, Greensboro, NC 1999-2001
Duties: Order medical records and police reports, client communication, discovery, prepare demand packages, all aspects of daily case management.
EDUCATION
AAS Degree, Paralegal Technology, Rockingham Community College, 1999
B.A., Criminal Justice, Greensboro College, 2016
NC Life and Health Insurance License, 2016
ACHIEVEMENTS
4.0 GPA
Golden Leaf Scholar, 2013
Criminal Justice Club Treasurer, 2013
2nd Place Essay Contest Winner, 2013
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