Bonnie B. Miller

**** ** **** ******

Portland, OR 97201

503-***-****

aczluj@r.postjobfree.com

Job Related Summary:

5+ years of experience as Data Entry Operator.

5+ years of experience with MS Office.

3 years of experience as Operations Processor in the banking industry.

Education:

High School Diploma, Wilson High School, Long Beach, CA, June 1976.

Professional Experience:

Insight Global, Portland, OR, October 2016 – January 2017

Data Entry Operator

Worked on a temporary data entry assignment at Providence Health Plans in the Membership Accounting Department.

Created new member subscriber identification numbers by entering name and address information, effective dates, birthdates, claim numbers, facilitator (agent) information and emergency contact information.

Entered any changes into Facets system per member request such as plan changes, change of address and/or adding or removing dependents from the plan.

Verified/audited entered applications and notified data entry operators when errors were made.

Office Team, Portland, OR, March 2016 – October 2016

Data Entry Operator

Worked on a temporary data entry assignment at APW Distributing Inc. in the Accounting Department.

Updated and verified sales order information for distribution by entering customers’ payment reference numbers and order dates. Verified that customers’ names, order totals, description numbers and payment methods were correct before releasing items for shipment.

Created new customer identification numbers for Accounts Receivable by entering customers’ ship to and bill to information into Acumatica system.

Entered Amazon payments for Accounts Receivable. This included entering application dates and amounts paid plus reference, customer identification and description numbers into Acumatica system.

Entered Credit Memo and Returned Merchandise Authorization information for customer refunds.

RemX Specialty Staffing, Charlotte. NC January 2014 – August 2014

Job Located in Beaverton, OR

Operations Processor I

Worked on a temporary data entry assignment at Wells Fargo in the Overdraft Collections and Recovery Support Department updating bankruptcy information for account holders. This included researching current bankruptcy status in AIS and Hogan systems and inputting correct information into the CACS system such as case numbers, file dates, multiple account holder information and related DDA accounts.

Routed updated account information to various queues such as collections and bankruptcy confirmed.

Made sure all do not call or text options were in place for account holders filing bankruptcy.

Inactivated discharged accounts.

Ranstad, Portland, OR December 2012 – July 2013

Operations Accounting Clerk I

Worked on a temporary assignment at Wells Fargo in the Credit Bureau Dispute Resolution Department.

Received customer dispute information from credit bureaus.

Researched account information and verified if the information sent was correct.

Updated account status and corrected any inconsistencies received from the bureaus such as changes in account status, address or name changes etc.

Notified the bureaus when the account information received did not belong to the customer.

Entered customer account information into computer using e-Oscar and FDR systems.

Express Personnel Services, Portland, OR June 2007 – February 2008

Accounts Payable Assistant

Worked on a temporary assignment assisting invoice processors.

Performed general data entry, such as entering invoice information into accounts payable AS400 system.

Entered EFT statement, bank statement accounts payable and accounts receivable totals onto an Excel spreadsheet.

Completed month-end drafting, which included matching EFT statements to invoices and entering payment details into computer.

Researched why certain invoices have not been paid, then notified invoice processors so that deadlines could be met.

Worked with vendors and branches to resolve problems such as missing EFT statements, invoices, purchase orders and incomplete information on invoices.

Matched invoices to purchase orders.

Adecco, Beaverton, OR December 2004 – June 2007

Data Entry/Operations Processor

Worked on two long term temporary assignments at Wells Fargo in the Foreclosure Department.

Received new invoices and researched customer accounts to determine if they were okay to pay, entered details into computer action log, faxed invoices to be paid to accounts payable department, checked in Eservice system to determine if invoices have been paid and entered invoice fee details into computer.

Worked with vendors to resolve incomplete customer account information on invoices.

Prepared monthly sales results report by researching sales results and entering that information onto an Excel spreadsheet.

Prepared and submitted payoff and reinstatement figures to lawyers and foreclosure companies.

Helped out with various office duties when needed, such as preparing file packets for outsourcing, data entry, research and filing.

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