Quality Manager

Michael A. Smith II

E-mail: **********@*******.***

Objective

To obtain a full time Quality Management position in quality, controls, test, continuous improvement or research and development environment at a growing, people oriented, high- technology, electrical/electronic or aerospace corporation where I can utilize my strong analytical, detail-oriented and interpersonal skills along with my common sense approach to improve services and products, reduce costs and overhead, while delighting customers and helping and mentoring others.

Professional Experience

10/15-10/16 EHD Tech Brentwood, T.N.

(Third Party) Quality Process Auditor

Audited new production line processes to increase throughput by minimizing defects.

Evaluated all processes for potential improvement.

Applied data collection methods for the corporate design engineers.

Made recommendations for process improvement to Quality Management.

Reported findings to Director of Strategic Planning.

Implemented a first pass report to evaluate the affect of changes made to the processes.

Assisted in training new personnel on the updated procedures. 2/13-7/15 CPM Wolverine Proctor Lexington, N.C.

Quality Manager

Worked with the management team to implement Quality procedures throughout the company.

Implemented CPAR program to reduce vendor defects and foster continuous improvement from vendors.

Authored quality manual for US and European distribution.

Trained two quality associates in quality techniques – inspection, dye penetrant testing, calibration, etc.

Conducted onsite vendor inspections in the US and Mexico and reported findings to management team

Implemented receiving procedures to decrease/remove nonconforming materials at reception.

Participated as part of the contract review team, vendor review team, materials review team. 6/10-1/13 MacPanel High Point, N.C.

Quality Auditor

Wiring and Finished Goods

Lead internal auditor responsible for auditing management procedures and providing feedback and designing corrective action plans for the General Manager to facilitate continuous improvement in all areas of the company.

Assisted management staff in preparations for audit by Lockheed Martin.

Authored several procedures and assisted in the updating of the Quality Manual.

Conducted electrical testing and troubleshooting of outgoing mass interconnect systems utilizing a Cirris Testing unit and Agilent Technologies DMM.

Responsible for maintaining and elevating the quality standards of the wiring and assembly departments while insuring that all personnel had the correct drawings, tooling, and work instructions.

Lead person for the implementation of ESD safe equipment and practices.

Mentor and trainer of personnel on PACE soldering/desoldering stations. Quality Technician

Ability to work within a team and learn from others.

Detail oriented with good communication and computer skills.

Excellent mathematical and problem solving skills.

First point of contact for internal and customer resolutions of problems.

Used various types of measuring tools to include calipers, micrometers, tape measures, DMM, depth gages, thread gages, etc.

Proficient in the use of the Renishaw, and Faro Gage CMM’s. 5/05-8/09 Beta Fluid Systems / Liquip International Reidsville, N.C. Quality Auditor

Successfully obtained Quality Auditor Certification through the American Society for Quality.

Lead auditor responsible for audit planning, set up and execution of auditing procedures.

Lead the supervisory team through successful completion of Air Force initiated company audit.

Coordinated efforts with team leaders and management to improve quality and reducing rework by implementing audit plans specifically designed for individual departments.

Responsible for writing inspection and test procedures and conducting in-process and final inspections for the fabrication and assembly departments to ensure viability and quality of product and reduce customer concerns.

Quality Technician

Successfully obtained Associate Welding Inspector Certification through the American Welding Society.

Liaison to Air Force authorized code vessel inspector.

Assisted Authorized Inspector in validating code vessels.

Responsible for proper training of receiving personnel for the handling of code materials

Conduct quality inspections, data logging, record keeping and presentation of quality data.

Proficient in blueprint and weld symbol reading and assisted team members in reading and evaluation of prints.

Responsible for instruction of quality inspectors in reading and comprehension of test procedures.

Experienced with high pressure testing of pressure vessels.

Maintains calibration and maintenance of testing equipment and applicable records. Electronics Technician/Electrical Assembler

Proficient in reading electrical and electronic schematics

Assembled and installed control systems for Aerospace filtering/refueling systems.

Utilized extensive electronics experience to troubleshoot control systems. Military Service

US ARMY

10th Mountain Division

o C Co. 2/14th Light Infantry Battalion

Education

American Society for Quality

Certified Quality Auditor

American Welding Society

Certified Associate Welding Inspector

B.O.C.E.S. (Vocational Technical School) Watertown, N.Y.

Associate Degree in Electronic Engineering Technology

Associate Certified Electronics Technician

Certified Customer Service Specialist

Additional Skill Set

Soldering

Light Welding-FCAW, GMAW

Certified forklift operator

1. Stand up

2. Sit down

3. Reach

4. Squeeze

5. Slip paper

6. Etc.

References and additional information are available on request.

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