RESUME

GOPA SINHA Mobile: 094********

Binayak Enclave Email: aczlmi@r.postjobfree.com

Flat: 508, Block: ‘O’

**, *.*. ***** ****

Kolkata: 700050

Summary

Education: M.A.

Total work experience: 6 years in technical and web content writing. Responsibility includes document design, content development and writing articles and blogs.

IT Skills

FrameMaker, RoboHelp, MS Word, Adobe Professional, SnagIT, MS Excel, MS PowerPoint, Photoshop, Dream Weaver, Front Page, Fly Help, CSS, HTML, Corel Draw, and Epic Editor.

Projects

Technical Writing

Data View Online Guide

Role: Converting FrameMaker user guide into web help and CHM. Plan, develop and test information for usability and user experience. Modified Framemaker template as and when required. Attended discussion sessions with SMEs and client to develop content. Editing images.

Tools: RoboHelp, FrameMaker, SnagIT, Adobe Professional

Project Duration : 2 months

LoanExpress LOS – A Loan Origination System

Role: Planning, design, develop and edit end user manual and help file with the help of SRS and Functional Specification. Updating Software Change Control Log, SRS and other project documents. Attended discussion sessions with SMEs to develop content. Editing images.

Tools: MS Word, Photoshop, Dream Weaver, Adobe Professional, Fly Help

Project Duration: 5 months

Web Content Writing

www.yourfirstprice.com

Role: Audience analysis, consulting clients to conceptualize and build content and captions. Webpage editing. Facilitating site’s navigation plan and user experience.

Tools: MS Word, Dream Weaver

www.logo2please.com

Role: Viewer’s need analysis, plan keywords, writing content and captions. Implemented navigation plan to facilitate user experience. Webpage editing and uploading pages to web server through FTP.

Tools: MS Word, Dream Weaver

Search Engine Optimization

www.aokapartmentlocators.com

Role: Writing and editing keyword rich content. Webpage editing.

Tools: MS Word, Dream Weaver

Testing

ACL Shipping & Cargo – A Web-based shipping ERP

Role: Functional testing of different modules and screens.

Career

WebMint Technologies: Content Writer since February 2016 to till date.

Responsibility: Planning and developing content for websites, fliers, catch lines etc.

Carefusion: Technical Writer from September 2010 to June 2011.

Responsibility: Developing template and content for User Guides and Online Help files.

Cadopia (India) Private Limited: Senior Technical Writer from September 2008 to February 2009.

Responsibility: Developing template and content for Training Guides and User Guides.

RS Software: Technical Writer since December 2006 to May 2008.

Responsibility: Developing template and content for User Guides and Help Files.

InuvaSoft: Technical Writer since June 2006 to December 2006.

Responsibility: Product Documentation including User Manual and Web-based Help Files.

Search Engine Ranking System: Content Writer from August 2005 to June 2006.

Responsibility: Writing and editing keyword rich web content for Search Engines.

Think Sol Overseas Pvt. Ltd.: Technical Writer from November 2004 to July 2005

Responsibility: Writing manuals and help files, testing (functional).

Indus Net Technologies: Content Developer from August 2003 to October 2004

Responsibility: Technical and general web content writing, edit & update corporate web portal and other home sites, preparing case studies.

Education

Post Graduation (M.A.) in Philosophy from Jadavpur University, W.B. in the year 1996 with 52% marks

Graduation in Philosophy (Honours) from Jadavpur University, W.B. in the year 1994 with 51% marks

Higher Secondary (Arts) from Bolpur Girls’ High School in the year 1991 with 54% marks

Madhyamik from Bolpur Girls’ High School in the year 1989 with 60% marks

Additional Qualification

Have done a Certificate Course in PC Operation and FoxPro Programming from CMC, Ripon Street, Kolkata.

Objective

To be a senior member of the content publishing team and handling diverse projects. And upgrade skill sets so that I can improve my content writing.

Extra Curricular Activity

Represented West Bengal State Basket Ball Team (Junior and Youth) from 1989 to 1990.

Strength

Ability to stay calm and deliver under severe pressure.

Excellent communication skill (verbal, written).

Eagerness to constantly acquire new knowledge and expand horizons.

Personal

Date of Birth : 30.6.’73

Language Known : Hindi, Bengali and English

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