Engineer Product Development
Resume:
Scott A. Reinert
Telford, PA *8969
Home: 215-***-**** Email: aczldq@r.postjobfree.com Mobile: 267-***-****
ELECTRONICS ENGINEERING SPECIALIST
SUMMARY
Product Development & Test Specialist with extensive experience in the Telecommunications Industry, focusing on the development and testing of CATV, FTTP, Wi-Fi, and VoIP CPE devices including; qualifying Comcast’s Xfinity X1 platform, the design, testing, debugging, provisioning, and operation of Motorola VoIP enabled cable modems, and experience in repair & testing of Wi-Fi WLAN SpectraLink products.
Experienced with all aspects of the product development life-cycle, from product definition phase through to final production, with an emphasis on product testing & validation. Proven ability to generate test plans & test procedures and then execute those plans to qualify products. Skilled in identifying root cause of circuit/product failures and then implementing process and or design improvements to eliminate associated failures. Have worked in multiple environments from a manufacturing floor to an engineering design lab to providing on-site customer support. In depth knowledge of various types of testing and test equipment including; spectrum analyzers, network analyzers, oscilloscopes, multi-meters, power supplies, audio analyzers, RF generators, audio generators, video test monitors, telco line simulators, etc… Ability to assemble prototypes, assemble cables, debug circuits, and solder components.
SKILLS AND EXPERTISE
RF Products & Test Equip.
Exp Prod Dev. Life-Cycle
ESD Training
VoIP Product Design & Test
Various types Test Equip Exp.
Manual & Automated Testing
Cable Networks & CPE Devices
Manufacturing/Repair Support
Exp. w/ ISO9000/9001
Digital Six Sigma
Tech. Troubleshooting
Audio/Video Testing
Wi-Fi Product Testing
Product Repair/Re-Mfg.
Analog/Digital Circuits
FTTP Networks & Products
JIRA Bug Tracking
Skilled w/ MS Office SW
PROFESSIONAL EXPERIENCE
COMCAST CONVERGED PRODUCTS GROUP- COMCAST CORP, Philadelphia, PA July 2013 –Jan. 2017
QA Test Engineer
Responsible for configuring/ building stability test racks for Xfinity X1 DVR set-top boxes, then maintaining racks, performing testing, and reporting issues/behaviors observed on the units under test. Other duties include:
Downloading code to stability rack units or other test units, checking log files, supporting debug efforts.
Executing detailed test cases, executing test scripts, and reporting bugs in a JIRA system.
Develop spreadsheets/reports to capture failures and communicate issues to various groups within the test organization.
Setting up test racks including setting up networks and network equipment for remote access from off-site locations.
MOTOROLA MOBILITY HOME & NETWORKS, Horsham, PA Dec 2012 –May 2013
VoIP Test Engineer
Responsible for performing regression tests on VoIP enabled cable modem and gateway products. This includes;
Executing detailed test cases and test procedures, reporting bugs in JIRA system, participating in exit reviews
Develop test plans, test specifications, and test procedures for IP telephony products (VoIP Cable Modems, Gateways, and VoIP embedded Multimedia Terminal Adapter (eMTA), from system requirements.
Interface with partners and internal developers to debug and test IP telephony products/systems.
Providing customer support as needed including on-site support.
Scott A. Reinert Page Two
POLYCOM/SPECTRALINK, Global Services Organization, Andover, MA June 2010 – Dec 2012
Quality Assurance Repair Engineer– Wireless Repair
Tasked to provide on-site RMA support at Test Technology Inc.’s repair facility in Marlton NJ, a leading repair vendor for Polycom Wireless Phone Products. Responsible for supporting the service, test, repair, and reverse logistics effort for Polycom's SpectraLink Wireless Phone products. Duties included RF test equipment and test fixture maintenance & calibration support, test data analysis, and root cause failure analysis which includes identifying manufacturing process and or design flaws and suggesting improvements to minimize future failures. Enforced ESD and safety requirements via production line audits. Worked with operators to stress importance of these procedures and processes and its impact on product quality.
Reduced failure rates for various models by nearly 50% in a year by identifying manufacturing process issues and correctable engineering design flaws, while improving repair process with updated repair procedures.
Set up new repair lines for each product introduced to facility and did so on schedule.
Identified RF screen room assembly and maintenance issues that led to false product test failures tgat plagued initial production line. Remedied issues which then eliminated problem.
MOTOROLA HOME & NETWORKS, Broadband Solutions Group, Horsham, PA July 2000 – Nov 2009
Hardware Development Engineer – 2003-2009
Functioned as primary hardware lead, overseeing the design, development, and testing of the voice sub-section of voice enabled cable modems and gateway products. This included having the lead role in all voice hardware design activity for the newly created Wireline Access Networks Fiber to the Premise business. Development responsibilities focused on component selection, PCB layout, writing test procedures and design documents, performance testing, troubleshooting, and off-site test support.
Designed auto detection fault scheme for SLIC interfaces that resolved customer installation issues and saved company 100’s of thousands of dollars in warranty and repair costs.
Developed a fix that allowed cable modems existing SLIC hardware to function with a problematic business phone system that preserved a major customer account since competitors could not resolve same problem.
Completed MDU Voice Design on schedule with product meeting all product test requirements.
Assisted with off-site customer acceptance testing for FTTP products which achieved final product acceptance.
Compiled information that supported the design plan for Motorola’s initial FTTP voice product lines.
Hardware Engineering Specialist - 2000-2003
Main responsibility was to focus on the development of voice enabled cable modems and MTA’s.
Tested product prototypes, performed product acceptance tests, resolved performance issues, and developed fixes to resolve customer issues.
Assembled product prototypes, troubleshooting analog circuits, provided on-site off-shore factory support
Prototype assembly and testing of CATV RF line amplifiers, headend equipment, & analog set top boxes.
EDUCATION AND CERTIFICATIONS
Digital Six Sigma Quality Certification -Received Yellow Belt Certification
Drexel University Electrical Engineering Evening College Program, Philadelphia PA,
Completed 112 credit hours towards BSEE Degree
AS, Specialized Technology, Lincoln Technical Institute, Allentown PA,
Completed over 2000 hours of course work in Electronics Technology
PATENT RECEIVED
Docket #BCS04837 – Detecting Foreign Voltage Faults in Telephone Customer Premise Equipment
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