Customer Service Data Entry
Resume:
Terry Cheatham
Richmond Virginia 23222
************@*******.***
Dearing Hiring Manager:
I am responding to the employment opportunity with your company. Please accept this letter and accompanying resume as my interest in your organization. I truly believe my skills, knowledge, and abilities will be an asset to this company.
I understand the importance of having an exceptional work ethic and eagerly await the challenge of embarking upon this journey. I will prove to be a committed individual with pride in being dependable. I’m self starter with the ability to work independently as well as working in a team environment. During my 8 years of customer service in medical and public relations, I have demonstrated vast knowledge in medical terminology, analytical skills as well as understanding of MS Word, PowerPoint, MS Excel and the Internet.
I appreciate your consideration of my credentials, and I look forward to speaking with you regarding opportunities with your organization.
Sincerely,
Terry Cheatham
Terry Cheatham
3606 Ronnie Ave
Richmond Va. 23222
804-***-**** cell
************@*******.***
Summary
To provide strong administrative skills, Human Services related field for special education. Client focus with difficult or emotional situation. Interpersonal skills resolve conflict by effective positive relationships. Communication skills verbal and written, organizes information social skills, independently without supervision. To ensure excellent customer service and demonstrate policy and procedures. Assist in providing a safe environment and promote quality patient care through adherence to established policies, procedures and standards. Excellent effective classroom management, creative lesson plans, detailed all ages of student is my passion.
Skills
Proficient in computer applications MS office, Outlook, Excel, Internet Media
10,000 data entry Alpha numeric Type 60wph strong detail for accuracy
Prioritize and handle multiple task environment with deadlines
Intellectual Disabilities children and adolescents under the age 21yr and elderly 70yr
Management excellent customer service identify and resolve customer concerns
Direct Care with children 2yrs – 55yrs and behavioral management
Patient Care Tech /maintenance technical equipment
Administration office service management Team Lead
Experience
HopeTree Family Service –Patient Care pt/job May 2016 - current 2017
Assist patients with intellectual, cognitive, developmental disabilities to help them achieve their fullest potential of independence. (Home care and facility)
Basic care hygiene, feeding/tubs, ambulation, medical administrating, prepare meals
Assisting with toileting, including bedpans, urinals and commode chairs
Patient data record keeping vital signs procedures on observations documentations
Require heavy lifting, pulling and pushing equipment 15-25 pounds and transporting patients
Cleaning and disinfect equipment for treatment room: prep charts
Transport patient to activities or doc appointments
Prep charts and set up room with treatment equipment in the facility or home equipment aids
. Manor CNA Adult care DSP Jan 2012 – March 2015
Observe, monitor patient and conduct safety checks report any unusual findings
Basic hygiene care, feeding equipment aids, prepare meals, prompting patients ADL’s
Patient data record keeping vital signs procedures on observations documentations
Administrate patient medication, clean and disinfect feeding tubs, supplies equipment
Transport patient to activities or doc appointments
Memorial Regional – Patient Access Temp Job Sept 2015 – Dec 2015
Responsibilities calling patients for appointment, scheduling, and patient reminder calls, front desk register greeting patients for procedures.
Administrative clerical functions data entry co-pays, entering patient notes etc.
Transcribing doc procedure orders, input physician referrals, verifying referrals
Collection of payments balance due, front desk check in greet patients
. Certified Nursing Assistant Adult care DSP Jan 2013 – March 2015
Direct care with disable resident and elderly residents
Basic care hygiene care feeding prepare meals
Patient data record keeping vital signs procedures on observations documentations
Housekeeping clean and sanitize room
Transport patient to activities or doc appointments
DaVita - Maintenance Tech Jan 2009 – Dec 2011
Responsible for measuring and record stats
Patient observation review treatment data to ensure
Clean and disinfect dialysis machines, surface, chair, and equipment according to policy
Provide direct care to 3-4 patients
Follow policy and procedures by physician orders
Take vital signs prior to reinfusion and discontinuation of treatment
Documentations in patient charts
Sterilize and clean dialysis machines
Initiates Solution Delivery System
Ensure all blood spills are immediately clean with appropriate disinfectant
Prep, organize, and efficiently utilize supplies and equipment.
Obtain all prescribed laboratory testing and prepare specimens for collection
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