CHRISTOPHER J. WOLFERSEDER

*** *********** **** **** *********, RI 02818 (c) 401-***-**** aczldm@r.postjobfree.com EXECUTIVE PROFILE

SENIOR ACCOUNT EXECUTIVE DIRECTOR OF SALES ASSET MANAGER

Significantly Increase Revenue Sales Management Excellence New Business Acquisition / Development

Dynamic, results driven leader with superlative record of driving top-line growth and spearheading market expansion in business-to-business sales. Extremely quick study with proficiency at gaining comprehensive knowledge of new products and defining key sell points for optimal market impact. Highly motivational manager with demonstrated talent at building and training teams to routinely exceed goals and quotas. Proven ability to oversee and direct all aspects of daily sales organization functions. Highly skilled communicator, adept at forging and maintaining ideal customer relationships; demonstrated ability to capitalize on client bases via product add-ons / upgrades. Polished professional with exceptional interpersonal, presentation, and negotiation talents. Dedicated to contributing to both short- and long-term strategic objectives.

Selected Achievements

3 4 Led all aspect of B2B sales for entire Organization; Generated personal yearly gross profit of

$10M.

3 4 Attained rank among the top 3% of 650 AE’s within the U.S. throughout tenure. 3 4 Achieved 74% close ratio vs. industry average of 45%. 3 4 Generated $360K (vs. 180K average and goal) in gross profits. 3 4 Produced profits of $1.8M / year (vs. $1M average) as Sales Manager. 3 4 Drove sales team to secure #1 rank within Company. 3 4 Licensed Life and Health Insurance Agent

Areas of Expertise

B2B Sales Training Program Management Communications / Presentations

Team Leadership / Supervision Deal Structuring / Closing Negotiations

New Market Penetration Strategic Planning Customer Relationship Management

Business Development Problem Resolution Market Research / Analysis

Lead Generation Sales Operations Oversight Staff Motivation / Review PROFESSIONAL SUMMARY

SANTANDER BANK East Providence, RI

Large banking institution in the Northeast

Senior Mortgage Development Officer 2011 - 2016

3 4 Develop and cultivate self-generated referral sources, assist in coordinating marketing and training programs.

3 4 Managed a team of processors, closers and underwriters 3 4 Trained and developed retail branch employees with the essential knowledge of the bank’s mortgage products.

3 4 Expert with Fannie Mae, Freddie Mac, FHA, HARP and MHP underwriting guidelines. 3 4 Prepared marketing plans, and cross sold other Bank products and services.

3 4 Consistently achieved and surpassed goals

NATIONWIDE REO BROKERS Braintree, MA

A company that offers comprehensive REO sales management services to partner with high net worth clients

Asset Manager 2008 - 2011

3 4 Effectively manage a portfolio of REO assets for high net worth clients from acquisition to disposition to help achieve maximum return on investment. Responsibilities include but are not limited to: Marketing Strategy development, Initial List Price recommendation, List Price Reduction implementation in order to better position the asset if the market reacts unfavorably to initial list price, Case Review to ensure policy compliance, Offer Negotiation and Contract review; Pipeline management; Provide guidance to support staff (Pre Marketer, Closing Coordinator, etc.) during the REO life cycle; Finial HUD review. 3 4 Played key role in successful implementation of high net worth client and achieved consistent 30%+ turn ratio to help company become #1 outsource partner. 3 4 Developed and maintained relationships with high-net worth clients including Fannie Mae, Saxon Mortgage and JP Morgan Chase.

Developed and maintained relationships with Real estate agents throughout the United States.

Attained rank among the top 1% of 40 Asset Managers within the U.S. throughout tenure. Equator Financial Solutions

OPTION ONE MORTGAGE CORPORATION/H&R BLOCK CORPORATION Irvine, CA Large wholesale mortgage banker in the Massachusetts / Rhode Island territory; 5th largest lender in the U.S.

Account Executive 1999 - 2008

3 4 Led all aspect of B2B sales for entire Organization; generated personal yearly gross profit of

$10M and funded approximately $300M in volume / year. 3 4 Attained rank among the top 3% of 650 AE’s within the U.S. throughout tenure. 3 4 Achieved 74% close ratio vs. industry average of 45%. 3 4 Secured and maintained 33% of the territory market share for sub-prime loans. 3 4 Identified and led negotiations with approximately 300 new retail mortgage officers to leverage as brokers.

3 4 Authored and conducted training seminars to educate retail mortgage loan officers / owners on product line and sales process, and closing techniques.. 3 4 Increased loan volume by forging / maintaining close relations / rapport with clients. 3 4 Created and implemented effective sales / marketing strategies by leveraging marketing collateral, salesforce tools, e-mails, etc.

3 4 Realized high close ratio by coaching loan officers on structuring deals to ensure closing process remained obstacle-free.

3 4 Ensured organizational competitiveness by continuously assessing market and maintaining current on competitor products and pricing; contributed to several internal committees to advise top management on strategic planning.

3 4 Recruited, hired, trained, and mentored staff of 15 processors, underwriters, and closers to ensure optimized loan processing; conducted quarterly reviews to gauge / improve performance. 3 4 Created and delivered industry-specific and Company-sponsored presentations regarding mortgages, processes, and industry trends at special events. FEC MORTGAGE Foxborough, MA

Retail and commercial mortgage company

Sales Manager 1996 - 1999

3 4 Achieved fast-track promotion from Loan Officer to Sales Manager within nine months: Generated $360K (vs. 180K average and goal) in gross yearly profits as Loan Officer. Produced yearly profits of $1.8M / year (vs. $1M) as Sales Manager. 3 4 Directed all daily Sales Operations activity; recruited, hired, trained, supervised, and motivating six loan officers.

Led team to secure #1 rank within Company.

3 4 Consistently exceeded goals as a Loan Officer and Sales Manager. 3 4 Provided team with leadership and assistance in locating lenders and closing loans. 3 4 Compiled / analyzed reports regarding closing ratios, fee ratios, closing rates, and effectiveness of marketing techniques.

HOME LOAN & INVESTMENT BANK, FSB Providence, RI

Federal chartered savings bank that funded 6000 loans / month Loan Officer 1992 - 1996

3 4 Consistently met / exceeded goals; funded 300 loans per year (vs. 200 goal) to secure annual gross revenues of $1.6M.

3 4 Increased lead generation by 60% within twelve months. 3 4 Expanded revenues by selling second mortgages and first mortgage refinancings to both new and existing clients.

3 4 Mitigated risk and avoided foreclosures by reviewing and underwriting average of 60 loans / month; ensured all mortgages complied with both internal / external regulatory guidelines. ITT CONSUMER FINANCIAL CORPORATION Warwick, RI

Finance company providing personal and home equity loans to consumer Assistant Office Manager 1989 - 1992

3 4 Drove all branch office daily operations to achieve #1 status among six branches within Rhode Island.

3 4 Interviewed, hired, trained, supervised, and evaluated 10 lending / collections professionals: Decreased delinquency rate by 5%.

Elevated gross lending volume by 10% within one year. 3 4 Directed new business initiatives for second mortgages, consumer loans, financial planning and health / life insurance:

Grew term life insurance by 5%.

Increased life & disability insurance by 25%.

3 4 Personally underwrote loans to ensure viability and submitted findings / results to corporate office.

EDUCATION & PROFESSIONAL DEVELOPMENT

MBA, (Pending) Bryant University – Smithfield, Rhode Island Bachelor of Arts, Psychology, with Marketing minor University of Rhode Island -Kingston, Rhode Island Numerous Sales Seminars and training, including: PSS Sales Training, Salesforce, Zig Zigler, Tony Robbins and Brian Shark

MILITARY HISTORY

United States Marine Corps Sergeant (Honorable Discharge) Combat Veteran Gulf War

Battalion Marine of the Year 1988

Physical Fitness Award 1985 through 1991

Numerous Distinguished Letters of Recognition

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