SUMMARY

Over ** years of IT experience in PeopleSoft FSCM/HCM/EPM application software design, development, implementation, maintenance and support for large scale commercial clients.

Strong technical/functional knowledge with having 3 end-to-end project implementations experience in each of PeopleSoft FSCM, HCM and EPM

7 years of experience in implementation, maintenance and support of PeopleSoft HCM applications.

Over 3.5 years of experience in implementation, maintenance and support of PeopleSoft FSCM applications.

Actively involved in development & customizations for PeopleSoft HCM/FSCM/EPM applications using the People Tools and associated technology.

Implementation, development, customization and support of PeopleSoft HCM (Core HR, WFA, ESS, MSS, Benefits, Payroll) and PeopleSoft FSCM (GL, AP, PO, ePro, T&E and AM) modules.

Career experience focused on the design, development, trouble shooting, customizations and production support of PeopleSoft applications software and associated technology.

Had working experience with top customers and provided support globally in USA, Singapore, Malaysia and Japan

Strong analytical, problem solving, programming and debugging skills.

Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements

2.5 years of experience in end-to-end implementation of PeopleSoft EPM application.

Experience of effectively managing production support and development teams in onsite/offshore delivery model.

Expertise in using People Tools, Application Designer, People Code, Application Engine, File Layout, Workflow, Component Interface, Integration Broker, Tree Manager, SQR, AWE, XMLP, BI Publisher, Security and PS Query.

Experience in analyzing and defining project requirements, design specifications, tracking project progress.

Spent good amount of time with client site for requirement gathering, development, user acceptance testing, implementation and support.

Proficient in all phases of the complete lifecycle of the project involving requirement gathering, planning, scheduling, design, development, testing, implementation and support.

Worked as Onsite Project Lead in Malaysia for PeopleSoft HCM application support.

Worked as Onsite Team Lead in Singapore for PeopleSoft EPM implementation.

Having rich work experience with top clients in Financial/Banking (BFSI), HR Services, Telecom and Transportation & Logistics sectors.

Excellent communication, presentation, organizational, inter-personal skills coupled with leadership and management abilities.

RECENT WORK HISTORY

Nov 2011 – Present Wipro Ltd

Client: FedEx Corporation, USA & Maxis Communications, Malaysia

Lead PeopleSoft Consultant / Project Manager

Aug 2005 – Nov 2011 Oracle

Client: CitiFinancial, Japan, Singapore

Project Leader / IT Manager

Aug 2003 – Jul 2005 CSC

Client: Goldman Sachs, Hewitt Associates, USA

Associate Projects

ACHIEVEMENTS

Received appreciation for flawless implementation of PeopleSoft Expenses for Oracle Financial Services Software Limited

Received appreciation from FedEx for successful completion of ECOE, APOne, C2BIP projects

Successfully implemented Kenexa Integration with PeopleSoft HCM for FedEx Corporation, USA

Received the CSAT rating of 7/7 for the PeopleSoft HCM support for a Largest communications service provider in Malaysia

Received appreciation from customer Citibank Japan for on time delivery of project with minimal issues

Received appreciation from customers for timely delivery of the project and with minimum bugs.

PROFESSIONAL EXPERIENCE

Wipro Ltd

Nov 2011 – Present

#1 PeopleSoft FSCM – Support and Enhancements

FedEx Corporation, USA

Lead PeopleSoft Consultant, Tennessee

Nov 2014 – Present

Customer uses PeopleSoft application for maintaining the Finance and Human resource business operations. The current project involves the PeopleSoft application maintenance, enhancements and production support starting with requirements gathering, application design, application development, testing, implementation, user training and post implementation support.

Responsibilities:

Analyze, design, develop, maintain and support of PeopleSoft FSCM Applications.

Lead and manage the Wipro PeopleSoft technical team.

Work very closely with Business and IT teams in capturing the requirements for customizations and enhancements.

Lead the design and development of complex customizations and enhancements.

Providing design and technical/functional consulting experience for new or existing projects.

On call support for PeopleSoft FSCM applications – ECOE/FCOE/Omega

Defects prioritization, resolution, root cause analysis and closure in PDSM system.

Providing production support for users from all regions – US, Canada, EMEA, LAC, APAC

Providing batch and production support.

Preparation and review of Software Requirement Specifications and High-level design documents

Responsible for process improvements & defect analysis and prevention for the project.

Weekly calls with Business and IT leadership on development and support projects status.

Conducting project status meetings and review of the resources activities and plan work assignment.

Communication and coordination with Oracle Support for the patches/fixes/issues etc.,

Implementing the Oracle Support patches/fixes.

Customizations, enhancements and production support for modules - AP, GL, AM, PO, PC, ePro and T&E etc.,

Technical Assistance for Inbound and Outbound Interfaces from Third party system.

Design and Development of Customizations to AP Remittance Advice which allows users to select the email and attachments templates based on business needs.

Design and development of Custom PCard Process to captures duplicates as per the Pcard Transaction files that we get from the bank on a monthly basis

AP – Customizations to AP Voucher Inquiry Pages – Restricting users to select the search criteria based on the security roles.

AP – Mass Voucher Approval – Enhancements to include additional fields as per business requirements

AP – Prepayment enhancements for Regular Voucher Entry component.

ePro/PO – Enhancements to Manager Requisition component

ePro/PO – Customizations to implement additional reginal specific validations on Create Requisition component.

ePro/PO – Created new BForms and necessary configuration made to make it available for Create Requisition

PC – Involved in configuration, implementation, maintenance, customizations and support.

PC – Created Management Dashboard with drill-down feature

PC – Developed interface programs to integrate between PC and 3rd party systems

PC – Budget load programs to import budget and core tables of Project Costing from 3rd party systems.

Production Support for the AP module in assisting them on the day to day issues related to Paycycle, VOID checks, third party Interfaces, Vendor specific changes.

Preparation of Unit Test Cases (UTC), Coding, Unit Test Results (UTR) and testing.

Responsible for planning, change management and work delegation

Prioritization, assignment and monitor individual team member tasks.

Review of Technical specifications, code, SIT plans and Unit test cases/results.

Resolution of bug fixes and issues reported in production environment in real time.

Involved in PeopleTools Upgrade from 8.51 to 8.55

Involved in defect triage process for production defects for PeopleSoft FSCM application support.

Involved in solving the production issues/service requests raised by the users.

Update and maintain SMTDs with any enhancements/customizations and product fixes; Regular update of production issues and resolution details.

Involved in solving performance issues raised by the customers.

Worked on Rowset-based, XML, Component interface based web services with third-party systems.

Involved in configuring Integration broker between PeopleSoft FSCM and HCM application.

Involved in setting up the Integration broker from end to end. Involved in setting up Pub/Sub Servers, Integration Gateway, Nodes, Services, Service Operations, and Routings.

Integrated with third party systems using Web services. Configured the CI based Web services and initiated the integration setup using WSDL.

Successfully provided code fixes for complex issues in different modules.

Successfully implemented major projects like EMEA Phase-I

Successfully completed the GL Merge - WWGL consolidation into Single instance of FCOE

Successfully completed the consolidation of EMEA region (Phase-I) and Domestic Express from ECOE into single instance of FCOE

Successfully converted Crystal to BI Publisher (crystal checks and reports) and ECOE- Phase-II (APAC/LCA/CAN)

Converted existing custom crystal reports to Oracle BI Publisher reports. Created PS query based BI publisher’s reports. Created XML data source based BI publisher reports.

Involved in UAT Support, Integration and System Testing & Deployment.

Vendor coordination/liaison for various 3rd party applications.

Adhere to client quality processes in project execution.

Environment: PeopleSoft FSCM 9.0/9.1, People Tools 8.51/8.55, Application Designer, Application Engine, File Layout, People Code, Workflow, Component Interface, Integration Broker, XMLP, AWE, BI Publisher, Oracle, Unix, SQL Developer, $Universe, TeamForge, BlueZone FTP, Putty and STAT

#2 PeopleSoft HCM - Support and Enhancements

FedEx Corporation, USA

Lead PeopleSoft Consultant

Jan 2014 – Nov 2014

Customer uses PeopleSoft application for maintaining the Finance and Human resource business operations. The current project involves the PeopleSoft application maintenance, enhancements and production support starting with requirements gathering, application design, application development, testing, implementation, user training and post implementation support.

Responsibilities:

Involved in analyzing, designing, developing, maintaining and support of PeopleSoft HCM Application.

Lead and manage the PeopleSoft technical team.

Enhancements and support for HCM modules – Core HR, Workforce Admin, ESS, MSS, NA Payroll and Benefits.

Provided support of bug fixes and issues reported in production environment in real time.

Involved in production support and batch support of HCM application.

Involved in defect triage process for production defects for PeopleSoft HCM application support.

Defects prioritization, resolution, root cause analysis and closure.

Involved in solving the production issues/service requests raised by the users

Update and maintain SMTDs with any enhancements/customizations and product fixes; Regular update of production issues and resolution details.

Lead the designs and developments of complex customizations and enhancements successfully.

Successfully implemented the HCM Bundles; fit gap analysis and retrofit and testing.

Successfully implemented tax updates.

Liaised with Business and customer SMEs to gather requirements for the customizations and enhancements.

Involved in design, development/coding, testing, implementation and support of various small to large projects.

Review of Technical specifications, code, SIT plans and Unit test plan/results.

Converted Functional requirements into Technical Requirements.

Prioritization, assignment and monitor individual team member tasks.

Conducted project status meetings and review of the resources activities.

Provided effort estimate and delivery schedule for the enhancements/customizations and status reporting

Prepared of Unit Test Cases (UTC), Coding, Unit Test Results (UTR) and testing.

Review of Technical specifications, code, SIT plans and Unit test cases/results.

Provided inputs and review Software Requirement Specifications and Detailed Design Specifications

Successfully implemented the Wave-1, Wave-2 and Wave-3 of Kenexa Integration with PeopleSoft HCM.

Prepared and reviewed software requirement specifications and high-level design documents.

Adhere to client quality processes in project execution.

Provided design and technical/functional consulting experience for new or existing projects.

Environment: PeopleSoft HCM 9.1, People Tools 8.51, Application Designer, Application Engine, File Layout, People Code, Workflow, Component Interface, Integration Broker, Oracle, Unix, SQL Developer, $Universe, TeamForge, BlueZone FTP, Putty and STAT

#3 PeopleSoft HCM - Support and Enhancements

Maxis Communications, Malaysia

Project Lead

Jul 2012 – Jan 2014

Project involves enhancements & support of PeopleSoft HCM with modules Core HR, ESS, MSS, recruiting, Payroll, Benefits, compensation & many bolt-on modules with integrated to 3rd party applications.

Responsibilities:

Successfully transitioned application from previous incumbent to Wipro.

Effectively managed production support and development teams in onsite/offshore delivery model.

Involved in analyzing, designing, developing, maintaining and support of PeopleSoft HCM Application.

Involved in user interaction to gather requirements for the customizations and enhancements.

Actively involved in resolution of production issues, prioritization and root cause analysis.

Involved in defect triage process for production defects for PeopleSoft HCM application support.

Successfully provided code fixes for complex issues in different modules.

Involved in design, development/coding, testing, implementation and support of various small to large customizations.

Technical and functional fit-gap analysis for implementing the customer business needs.

Provided design and technical/functional consulting experience for new or existing projects.

Responsible for process improvement & defect analysis and prevention for the project.

Involved in preparation and review of technical/functional requirement specifications and high-level design documents

Created new and modified existing interface programs in SQR and AE/CI to enable data transfer between interfaced systems.

OrgChart integration is successfully implemented by generating CSV file from PeopleSoft HCM

Customizations completed for the existing interface between PeopleSoft HCM and 3rd Party LMS and Organization Intranet.

Developed Interface files related to Payroll, HR, Benefits, and Recruiting Module using SQL, XML, and Application Engine.

Created interfaces from PeopleSoft HCM to JobStreet recruiting application using AE/CI.

Handled the PeopleSoft admin related activities – Application Servers Health checkup and necessary actions, app server startup/shutdown, process scheduler startup/shutdown, process logs clearance, work with Infra team on Windows/security patch application, Security certificate installation for PeopleSoft etc.,

Reported to the IT/business team senior management about the project status, ticket analysis on a weekly/monthly basis.

Involved and attended the monthly governance & weekly status reviews with client.

Knowledge Management - AID documents prepared for all modules; maintained and updated for the changes/production issues and resolutions.

Involved in effort estimate and delivery schedule for the enhancements/customizations and status reporting.

Provided production support, batch support, maintenance and enhancements.

Responsible for adherence to customer quality processes in project execution

Environment: PeopleSoft HCM 8.9, People Tools 8.45, Application Designer, Application Engine, File Layout, People Code, Workflow, Component Interface, Oracle 9.0, Unix, Remedy, SQL Developer and Microsoft Project Plan

#4 PeopleSoft HCM - Support and Enhancements

Maxis Communications, Malaysia

PeopleSoft Consultant

Nov 2011 – Jun 2012

Project involves Transition planning; enhancements & support of PeopleSoft HCM with modules Core HR, ESS, MSS, recruiting, payroll, compensation, Benefits & many bolt-on modules with integrated with 3rd party applications.

Responsibilities:

Responsible for application transition planning for PeopleSoft HCM application.

Transition planning & execution from pre-KAP till steady support.

User interactions to gather system architecture, requirements for customizations and enhancements.

Involved in KAP sessions; preparation and update of AID (Knowledge Management) documents.

Provide design and technical/functional consulting experience for new and existing projects.

Preparation and review of functional and technical requirement specifications and high-level design documents.

Report to the client IT/business team senior management about the project status on a weekly and monthly basis.

Involved in PeopleSoft HCM production support ticket analysis

Provided effort estimate and delivery schedule for the enhancements/customizations and status reporting.

Responsible for process improvements & defect analysis and prevention for the project.

Provide production support, batch support, maintenance, and enhancements.

Responsible for adherence to customer quality processes in project execution.

Environment: PeopleSoft HCM 8.9, People Tools 8.45, Application Designer, Application Engine, File Layout, People Code, Workflow, Component Interface, Oracle 9.0, Unix, SQL Developer and Microsoft Project Plan

Oracle Financial Services

Aug 2005 – Nov 2011, Team Lead/ Project Lead/ IT Manager

#1 PeopleSoft HCM - Support and Enhancements

May 2009 – Nov 2011

Project Lead

Responsibilities:

Managed project on business benefits and usage of PeopleSoft HCM application to meet goals of various support groups.

Led the team with vendor participation & in different locations to deliver the customizations, enhancements and support for project.

Involved in client interaction to gather requirements for the customizations and enhancements.

Involved in design, development, implementation and support of HCM application.

Actively involved in resolution of production issues, prioritization and root cause analysis.

Successfully provided code fixes for complex issues in different modules.

Involved in defect triage process for production defects for PeopleSoft HCM application support.

Involved in design, development/coding, testing, implementation and support of various small to large customizations and enhancements.

Created desktop upload utilities for upload various csv files using the AE/Cis.

Conceptualized and successfully developed, implemented major enhancements like Job code change workflow, Long Service Alerts and Localization and International Transfer etc., with minimal defects.

Involved in stakeholder management for the roll-outs. Weekly status review with users/client.

Involved in prioritization, assignment and monitor individual team member tasks.

Effort estimate and delivery schedule for the enhancements/customizations and status reporting.

Involved in preparation & review of functional specifications / requirements documents.

Involved in review of technical specifications, code, SIT plans and Unit test plan/results.

Responsible for process improvement & defect analysis and prevention for the project.

Taken self-initiated enhancements/changes to minimize the support activities.

Mentored the team in technical & functional skills. Involved in recruitment process.

Conducted project status meetings and reviewing of the all resources activities.

Environment: PeopleSoft HCM 9.0, People Tools 8.49, Application Designer, Application Engine, File Layout, People Code, Workflow, Component Interface, Integration Broker, Oracle, PL/SQL Developer

#2 PeopleSoft FSCM – Implementation and support

Project Lead

Jan 2008 – Nov 2011

Responsibilities:

Managed end-to-end implementation of PeopleSoft expenses module.

Successfully implemented the system for different LOB’s in OFSS.

Technical and functional fit-gap analysis for implementing the customer business needs.

Involved in design, development, customization, implementation and support for Expenses module.

Received the appreciation for flaw-less implementation.

Involved in stakeholder management for the roll-outs for different business units.

Led the technical team of 4 resources responsible for development, customizations, implementation and support.

Successfully completed the UAT with users from different LOB’s of OFSS without any defects.

Involved in effort estimate, scheduling and project status reporting.

Completed effort estimate for expenses roll-out for different countries/subsidiaries (Global roll-out)

Environment: PeopleSoft FSCM 8.9, People Tools 8.45, Application Designer, Application Engine, People Code, Workflow, Component Interface, Integration Broker, Oracle, PL/SQL Developer

#3 PeopleSoft EPM (GCID) Implementation

CitiFinancial, Japan

Team Lead, Singapore

Jul 2006 – Jun 2008

Implementation of PeopleSoft EPM: Global Customer Information Database (GCID) for CitiFinancial Japan, a consumer-lending subsidiary of Citigroup.

Responsibilities:

Successfully implemented the project for client, CitiFinancial’s Japan.

Worked as onsite implementation lead for onsite/offshore delivery model.

Interacted with clients to gather requirements for customizations and enhancements.

Successfully managed the SIT, parallel run, go-live and production support activities.

Worked with core team/product development team for product related issues; system and release testing

Worked with offshore delivery team through multiple communication channels ensuring that project is on plan and objectives are met.

Received client’s appreciation for successful go-live with no major issues after go-live.

Conducted status calls on daily basis with client Business managers and offshore team.

Involved in implementing the new releases by core team.

Significantly involved in SIT execution, tracking and reporting.

Successfully liaison with Local Technology (Japan) for data feeds and client’s managers on status meetings.

Environment: PeopleSoft EPM 8.8, People Tools 8.43, Application Designer, Application Engine, File Layout, People Code, Oracle DB, STAT, Rational Clear Quest

#4 PeopleSoft EPM (GCID) Implementation

CitiFinancial, Japan

Team Lead

Aug 2005 – Jun 2006

Citigroup Global Consumer Bank has selected PeopleSoft EPM to meet its regulatory and management reporting requirements. The EPM implementation is designed to provide a consolidated platform for financial and management reporting processes.

Responsibilities:

Liaison with onsite team and clients to gather requirements for customizations and enhancements.

Analysis, design, development and customizations as per client requirements.

Involved in preparation of technical specifications, program specifications and unit test cases. Construction, code reviews, Unit test results.

Involved in analysis, design, and development and testing for inbound processing and allocations Rules

Created Applications Engines for Inbound processing using File Layout and Desktop uploads for CSV files

Developed pages, components and menus for Local Dimension Maintenance

Served as single point of contact for migrating the projects, DMS for Application data and Meta Data from development environment to local testing environments.

Managed the team in delivery of Inbound, Local dimension, mappings, desktop uploads and allocations.

Worked with core team/product development team for product related issues; system and release testing

Created metadata for record, table Map, Data Map, Filter, Constraints, Engine, Job, and Job Streams.

Created allocation Manager Rules for MMO (Match Merge & Offset), Product, CALM and Currency Conversion.

Unit testing, Pre-SIT testing and support for SIT (System Integration Test) testing for the application.

Environment: PeopleSoft EPM 8.8, People Tools 8.43, Application Designer, Application Engine, File Layout, People Code, Oracle DB

Computer Science Corporation

Aug 2003 – Jul 2005, Associate Projects

#1 PeopleSoft HCM Implementation and Support

Goldman Sachs &Co, Hewitt Associates, USA

Associate Projects

Aug 2003 – Jul 2005

The project involved providing complete HCM implementation to one of Hewitt Associate’s client, Goldman Sachs & Co, USA. I was involved in end to end implementation of bolt-on module called, Flexible Work Arrangement module (FWA) and production support.

Responsibilities:

Analysis, design, development and customizations as per client requirements.

Liaison with onsite team and clients to gather requirements for customizations and enhancements.

Involved in analysis, design, development and support of FWA module

Served as primary contact at Off-shore for FWA module.

Worked with Offshore QA for the defects created during the SIT, UAT phases.

Involved in resolution of production issues and root cause analysis.

Developed and customized pages, components and written People Code to implement business logic.

Prepared of Unit Test Plan (UTP), Coding, Unit Test Results (UTR), testing and involved in code reviews.

Created Application Engines to implement workflow using Event Manager Tool.

Created components for Service Center to administer data for FWA module.

Successfully integrated online letter generation (OLG) tool with FWA module to generate letters for UK region.

Mentored the new joiners on People Tools, Event Manager, and Staging Tool kit and project functionality.

Actively involved in resolution of production issues and root cause analysis.

Responsible for executing & getting sign-off on UAT and production related issues.

Environment: PeopleSoft HCM 8.90, People Tools 8.43, Application Designer, Application Engine, People Code, Event Manager, Staging Tool Kit, Integration Broker, Component Interface and DB2

EDUCATION

Master in Computer Applications (MCA)

Batchelor in Computer Applications (BCA)

SKILL SETS

Languages SQL, PL/SQL

ERP Packages PeopleSoft FSCM 8.9/9.0/9.1, PeopleSoft HCM 8.9/9.0/9.1, PeopleSoft EPM 8.8

ERP modules FSCM – General Ledger, Expenses, eProcurement, Accounts Payables, Asset Management and Purchasing.

HCM - Core HR, Workforce Administration, ESS, MSS, Recruiting,

E-learning/Training, Payroll and Benefits

Operating systems Windows XP, Windows NT, Windows 98/95, UNIX

Oracle Tools People Tools 8.43/8.45/8.49/8.51/8.55, Forms 6i/5.0/4.5, Reports 6i/3.0/2.5,TOAD,

Oracle SQL Developer, XMLP, BI Publisher

Databases Oracle 10g, 9.x, 8.x, DB2

Other Tools VSS, CVS, Rational Clear Quest, Microsoft Project Plan (MSP), TOAD, STAT,

SQL Developer, $Universe, Remedy, MQC, Microsoft Word, Microsoft Excel,

Microsoft Access, Microsoft Power Point, Visio, HTML, XML, WSDL, BlueZone FTP and Putty

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