Administrative

Sheila King

Boise, ID

********@*****.*** - 503-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Leasing Agent

Express - Portland, OR - May 2016 to November 2016 Leasing Agent for brand new apartment building. Greeted potential residents, toured apartments, assisted with initial application. Entered applicant information into the YARDI system to complete criminal and credit screening. Conducted compliance interviews, and assisted with the completion of the compliance paperwork. Faxed and/or emailed employment verifications, asset verifications, student status verifications, and other documents, to the appropriate agencies for third party verification. Compiled all necessary paperwork and/or documentation needed for completed file to be sent to the compliance department. Answered phones, posted craigslist ads, sent and received faxes, monitored incoming emails, responding as required, maintained files in the prescribed manner. And many other office duties, as requested. Customer Service Representative

Velapoint Personal Insurance - Beaverton, OR - September 2015 to February 2016 Responsibilities

Complete online insurance applications (medical, dental, etc) for client, while speaking with client via phone. Email documents to client for electronic signature. Walk client through electronic signature process. Work with multiple documents, simultaneously.

Office Specialist 2

State of Oregon - Hillsboro, OR - 2004 to 2014

Responsibilities

Front desk reception, answer multi line phones, assist clients in person and via phone, look up client information in the computer. Enter client and employee information into computer. Train new employees on state data bases. Reset employee passwords. Adult Protective Services admin/support. Take all APS calls. Gather all necessary information from caller, including victim name, address, phone, medical and mental health information, financial information, all allegations of abuse and/or neglect, and any information regarding alleged perpetrator. Create paper and electronic files. Filing, faxing, copying. And many other office related tasks. EDUCATION

N/A

Portland Community College

CERTIFICATIONS/LICENSES

National Career Readiness Certificate

December 2015 to Present

Gold Level

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