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Manager Customer Service

Location:
Asansol, WB, India
Salary:
20000
Posted:
April 02, 2017

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Resume:

AMIT KARMAKAR

E-mail : aczl8w@r.postjobfree.com; Mobile- +919*********

S/O-Lt. K.P. Karmakar, Vill-Gayadih, P.O-Adra, Dist-Purulia, Pin-723121, West Bengal

A highly motivated, organized and pro-active individual with the ability to maintain a sense of humor under pressure! A Maters in Arts, who is an analytical thinker and used to working on his own initiative. Currently seeking a career position within management consultancy.

Profile Snapshot

Proactive and smart planner with expertise in strategic planning, data analysis, business analysis and product management.

Dynamic professional with exposure in the areas of Sales & Marketing and Development, with strong knowledge in IT Industry.

Skilled communicator and a quick learner with an analytical bent of mind coupled with zeal to utilize and enhance ideas, knowledge and skills.

Exceptionally well organized with track record that demonstrates self motivation, creativity and initiative to achieve both personnel and corporate goals.

Multi faceted personality to; passion for sports, singing and event management.

Key Performance Areas

Sales & Marketing: Overseeing marketing and Sales operations for achieving increased growth and profitability. Utilizing the public information and personal network for developing marketing intelligence for generating leads.

Business Development: Identifying prospective clients, generation business for new accounts & developing them to achieve consistent profitability.

Career Sketch

Baba International School Since May 2014

Worked at Baba International School, Koson, Mainpuri as an English teacher for three years with expertise knowledge on the same field.

Enhance the understanding skill of the students by deliberating them the easiest process of their lessons.

Furnishing periodic reports and information to the Principal for excellent result.

OAK India Multi State Credit Co-operative Society Ltd. Since January 2013

Branch Manager

Worked as a Branch Manager and enhance the business volume with group meeting with the associates.

Coordinate with the office personnel to ensure the efficient operation of the branch in all areas, from operations to product sales to customer service.

Ambitious Diversified Project Management Ltd December 2012

Branch In-Charge

Worked as a Branch In-Charge and boost up the business with group meeting with the associates.

Vision Infra Property Pvt. Limited

Accountant cum In-Charge Since October 2011-2012

Organizing all promotional activities in the entire Adra Branch.

Steering business development and handling the area.

Win Of Earth Marketing Limited Since May 2008-Mar 2011

Branch manager

Worked as a Branch Manager and enhanced the business with group meeting with the associates.

Organizing and controlling all the administrative work in own Branch and the nearer Branch offices.

AEGIS BPO In the Year of 2008

Play a role of Customer Care Operator at AEGIS BPO in TTSL Prepaid Process (JAMS) in ESSAR House in Kolkata Sec-V for three months.

Evronn Systems India Limited Since 2006-2008

Involved as a Computer Faculty at Simla Majura Amdiha School (H.S) at Simla.

Professional Qualification

M.A

Bundelkhand University

2008

72.25%

Graduation (B.A)

Raghunathpur College under Burdwan University

2006

38%

H.S

S.E.Rly.B.H.S.School,Adra (W.B.C.H.S.E)

2002

36%

M.P

S.E.Rly.B.H.S.School,Adra (W.B.B.S.E)

2000

57.12%

Graduation (B.A)

Raghunathpur College under Burdwan University

2006

38%

IT Skills

Operating System : MS-DOS, Windows 97, Windows XP, Vista, Windows 7

: Hardware and Networking.

: Troubleshooting, Router Setup, Cabling.

Applications : MS-Office and Internet Browsing.

: HTML, Fox Pro

: Tally 7.2 and 9.0.

Additional Information

Date of Birth : 29-04-1983

Nationality : Indian.

Religion : Hindu

Languages Known : English, Hindi and Bengali.

Personal Interest

Reading: When I am trying to relax I enjoy reading, and have done this throughout my life; I find it helps develop my English and communications skills.

Food: Of a weekend I enjoy meeting with my friends and cooking; we do this on a regular basis, and take it in turns. I enjoy socializing and mixing with others.

Singing: During my spare times I enjoy to listen music and love to sing in my own way.

D E C L A R A T I O N

I hereby declare that all the particulars are written above are true to the best of my knowledge & belief.

Date:

Place: Adra Amit Karmakar



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