Email:aczl85@r.postjobfree.com

Cell:714-***-****

Ananda Bera

Contact Details: Email:aczl85@r.postjobfree.com

Cell: 714-***-****

Carrier Objective: Looking for a position as IT Program / Portfolio Manager/Scrum Master/Agile coach to utilize my progressive 18 years of experience in Application architecture, analysis, design, development, Release Management and Change Management, Security Management, IT Operation Management, Project Management starting from initial startup to production deployment and support in various premier organizations.

Summary:

Over Eighteen (18) years of experience in Managing Projects, Release Management, Change management, Security Management, Scrum Master/Agile coach, Enterprise Architecture, Cloud computing, Production support, Managing DevOps team, requirement analysis, architecture, design, development and delivering reliable and scalable systems in a variety of areas such as Web Application, Portal Application, Retail application, GIS Application and client-server application with the implementation of Java, J2EE, Portal Technology, Service- Oriented Architecture (SOA) with Oracle, SQL Server and DB2 as backend database.

Experience in managing a technical team (co-located, Onsite, remote and offshore) in the area of software development/support/maintenance.

Experience working on various SDLC models (like Waterfall, Spiral, Agile, Scrum, Kanban, TDD, BDD methodology and RUP), and Structured System Analysis and Design (SSAD).

Experience on Scrum Master/ Agile Coach/Agile Leader / SAFe Release Train Engineer experience and Knowledge on Scaled Agile in Enterprises level (SAFe®, DAD, LeSS).

Experience on end to end Project implementation/Integration on various phases like initiating, planning, budgeting, executing, monitoring & closing projects with Project Management Skills.

Problem Management, Incident Management, and Change Management Coordinator acts as the main contact and are responsible for all Operations problem management functions.

Hands on in Software Engineering, Process Engineering, Requirements Management, Quality Assurance, Quality Control, Metrics Management, Estimation, Program Planning & Management, Proposal Writing, IT audits.

Experience resource planning, Project tracking and status reporting, risk management & mitigation, Disaster management, Security management.

Experience in planning, performance management, and mentoring /coaching, internal and external customer relationship management, business process alignment.

Proficient in writing project documents like project charter, SOW, requirement traceability matrix, risk register, issue matrix, project schedule, WBS, project tracker, responsibility matrix.

Maximize client/business satisfaction by providing consistent, proactive and responsive engagement management services.

Domain knowledge on Healthcare, Retails, Store accounting, Patient Management, LMS.

Working experience in core Java, J2EE(Portlets, JSP, Servlets, EJB, Struts, Spring, JDBC, Toplink, Hibernate, Web Services, JMS and MDB), J2EE Design Patterns, XML, WebSphere Application Server 6.1, WebSphere Portal Server 5.1,WebLogic, Salesforce, CASE tools:Rational Rose, Enterprise Architect, Star UML; Designing tool Visio, ERWIN;ITSM Tool(JIRA,BMC Remedy, ServiceNow),IT Project Portfolio Management tool- PlanView, MPP. Certifications:

Certified Project Management Professional (PMP®) by Project Management Institute.

Certified Scrum Master (CSM®) by Scrum Alliance.

ITIL Foundation for IT Service management

Specialties:

Program Management, DevOps,Solution Architecture, Business Process/Data Modeling,

Requirement and Use case Management, Vendor Management,

Client Presentations/SOW and RFP response, IT Strategy and Roadmap

Project Management using SDLC models(Waterfall, Spiral, Agile, Scrum methodology)

Onshore/Offshore Delivery Model, Production support, Application Performance Tuning.

Change Management, Incident Management, Performance Metrics, Process Excellence. Process Improvements, Technology, and product evaluation. Achievements:

Certificate of appreciation from Production Services Director.

Change Champion

Email:aczl85@r.postjobfree.com

Cell:714-***-****

Project Experience

Client: Healthnet Inc, USA, Nov, 2014 to till date Role: Delivery Manager

Title: Delivery Manager for various applications in portfolio. Responsibilities:

Working as Delivery Manager for various applications in portfolio with the following activities:

Managing Minor Enhancement of 8000 hrs effort monthly for various applications in the Portfolio using Waterfall and Agile SDLC (SCRUM, RUP and Iterative) methodology.

Managing Dev ops team activities on Exploded release,Monthly Production release, Enterprise release(similar to Agile Release train) for Project, Minor enhancement, incident / Problem ticket code fix.

Coordinating for infrastructure projects, Capacity Planning and patching activity for security threat/alert, Security remediation for various applications and vendors.

Problem/Incident Management Coordinator acts as the main contact and is responsible for all Operations problem management.

Acting as Change coordinator with multiple vendors and application team and accessing the risk for each individual weekly change and communicating to business and client executives.

Developing and recommending service and process improvements and setting road map and tracking progress quarterly for multiple applications in the Portfolio.

Responsible for On call Service Delivery Manager and tracking non functional requirement.

Acting as liaison and primary contact to diverse Business Units, Integration/Infrastructure, Architecture and PMO, providing services for technology initiatives.

Production support & project delivery for multiple Business Units.

Monitors and reports on service delivery metrics and overall performance.

Maintains relationships with technical teams, IT, and business partners. Communicates on major service outages/escalations/SLA.

Analyzing Production issue, how the flow working end to end throughout various applications with various teams and understanding issue and communicating to executives as on call Service Delivery Manager role.

Manage/Monitor/coordinate for Disaster Recovery.

Stakeholder Management and for Program related communication

Maximize client satisfaction by providing consistent, proactive and responsive engagement management services on day to day activities.

Handle recruitment, talent acquisition, team building and mentoring, training and performance management of team members.

Investigate new technologies that will improve business operations or streamline business processes.

Client: Healthnet Inc, USA, Nov, 2010 to Oct, 2014 Role: Application Development & Support Manager

Title: Web Portal Application for Healthnet Inc.

This web application is an external facing portal for an US National Healthcare Insurance industry which is primarily used by members, providers, brokers, and employers for self-service needs in the area of Healthcare insurance domain. Application gives each user customized content and functionality driven by their credential (which includes user name and password). Common on-line Email:aczl85@r.postjobfree.com

Cell:714-***-****

transactions includes enrollment, billing, claim, Account management, Doctor Search to help users find participating providers, member eligibility verification Responsibilities:

Worked as Development/Scrum Master, Agile Coach and Support Manager with the following activities from conceptualization, requirements analysis, application design, development, implementation, and operational support.

Written User stories and prioritizes for the current iteration/sprint.

Approval of new architectures and designs, evaluation and introduction of new technologies, talent acquisition, team building and mentoring

Managed and revalidated the Product backlog, Sprint backlog, velocity and reporting status to Management.

Coordinated and conducted for agile ceremonies(like: sprint planning, daily scrum meeting, sprint review and sprint retrospective meeting), backlog refinement and estimation, removed impediments of the sprint and updated status to the executive team.

Mentored the team on Lean / Agile / Scrum concepts to create mindset shift from Waterfall to Agile methodology.

Created a stable execution approach to handle initiatives involving waterfall and agile development teams.

Mentored the product owner / team on defining the scope keeping Roadmap in mind and clearing up technical debt as and when it arises

Managed Monthly release and sprint release ( 2 week duration).

Used Agile SDLC(SCRUM, RUP and Iterative methodology) for Project development and delivery.

Responsible for change management, release management activity and approval.

Analyzed business requirements and implement software solution to the business requirements and drive the Development, Enhancement and Support team.

Coordinated with technology teams, support teams, internal, external teams and third party vendor for the application

Tracking progress and reporting status on Development, enhancement and ticket management, change request to the upper Management.

Conducted weekly negotiations between business and engineering teams, building consensus on the prioritization of bug fixes and feature requests.

Managed various Production and non-Production environments to provide stable working environment to ensure effective Service delivery.

Analyzing Production issue and how the flow working end to end throughout various layers and coordinating with various team.

Maintains relationships with technical teams, IT, and business partners. Communicates on major service outages/escalations for the application.

Used Project Management methodology starting from inception to design, build, testing, Production Deployment.

Stakeholder Management and sending project related communicating on time.

Developed/ recommended service/ process improvements for the benefit of the Organization

Mentor/coach for support team of 35 members and Development team.

Achieved smooth transformation of project delivery from waterfall to Agile Environment: J2EE(JSP, Struts, EJB,ESB( SOA), JMS, Spring, iBatis), Solr, on Weblogic 12c Teamsite, Alfresco, Oracle 11g, Quality Center, BMC Remedy, ServiceNow, Plan View, JIRA Client: Sony Electronics, USA Feb 2010 – Oct 2010. Role: Project Manager

Title: Sony Reader Store Application.

Sony launched a Reader Store for UK market and this store application providing online library through which Sony Reader Users can perform search, browse, purchase, download and transfer book titles and leading newspapers to Sony Readers device and can purchase gift card. Users can access available titles after setting up an account and downloading Sony’s free eBook Library software.

Through CMS module, application injecting books coming from various publishers and Email:aczl85@r.postjobfree.com

Cell:714-***-****

maintain all book related information along with the meta data. Application interacting with different 3rd party application for review /comments/ recommendation on books. Responsibilities:

Involved on Managing the team with following activities:

Analyzed business requirement, track and manage requirement tractability Matrix.

Cost Benefit analysis along with required feature to decide on purchasing the product.

Involved on design review and Data Modeling.

Guiding the team technically and with various processes in the Development life cycle.

Prototype for interacting with different 3rd party application through Web service /REST API.

Involved on Risk analysis and risk mitigation

Used Agile SDLC(SCRUM RUP and Iterative methodology) for Project development and delivery.

Used Project Management methodology starting from inception to design, build, testing, Production Deployment.

Stakeholder Management and sending project related communicating on time.

Supervised release engineers responsible for monthly software releases.

Tracking and providing project status to Management.

Coordinating with different team located on different Geographic locations and with the onsite/Offshore Project team..

Environment: Java/J2ee/Struts Framework, Konakart (java based Enterprise eCommerce tool for online shopping cart), Torque,SQL, Clear Case, Visio, ERWIN, Toad. Client: eBay Inc, California,USA. August 2008 – Jan 2010 Role: Project Lead

Title: Fluid Capacity Phase 1 – Configuration Repository, Asset Life Cycle Management, Spare Cache Life Cycle Management.

This project provides a configuration management tool implemented for the Site Operations group of eBay Marketplaces. Configuration repository is a highly sophisticated management tool where the System Administrators can define configuration policies, upload configuration files into a central Subversion repository, schedule automatic configuration deployments to the application servers, and integrate with server provisioning workflows to copy configurations as part of the server image. The tool provides user access control to authorize user groups to work with specific and intended artifacts of the tool. Developing the framework of Policy Management, Policy Engine, Task Execution service, CMDB for defining the various policy, policy evaluation, execution and deployment of the policies.

Architecture: Framework having different modules called Policy Management, Policy Engine, Collection Cache Service, Task Execution Service, Tivoli Command Controller, CMDB(Configuration Management Database) which are communicating each other through Web service(SOA) and AMQ messaging.

Framework is 3 tier web based application with Presentation, Middle and Data Access Layer. Presentation tier is implemented through Cairngorm Architecture in flex, Middle tier is through Business Delegate pattern and web service and Data Access Layer is through Data Access layer. Processing Logic in Policy Engine and Task Execution Service is implemented by using TES framework ( Web service and AMQ messaging technology via Queue/topic). Responsibilities:

Involved requirement analysis, design and development coordinating with the end user with the onsite/offshore team,monitor project performance, production support and enhancement.

Provided technical leadership on troubleshooting and resolution of issues, release management and Change Management., issue tracking, weekly status reporting and issue tracking.

Managed and revalidated the Product Backlog, Sprint Backlog, velocity and reporting status to Management.

Used Agile SDLC for Project development and delivery. Email:aczl85@r.postjobfree.com

Cell:714-***-****

Coordinated and conducted for sprint planning, daily scrum meeting, sprint review and sprint retrospective meeting and updated status to the executive team.

Analyzed Production issue, how the flow working end to end throughout various applications with various teams and fixing the issue.

Used Project Management methodology starting from inception to design, build, testing, Production Deployment.

Stakeholder Management and sending project related communicating on time. Environment: J2EE, flex, Json Oracle, Apache Geronimo Server, Active MQ. Clear Case, Visio, ERWIN, Toad

Client: BlueCross BlueShield of Mississippi, USA. June 2007 – Aug 2008 Role: Team Lead

Title: EnrollBlue & Group Financial Management

The online application provides tool for enrollment of Subscriber and their dependents with various plan selection utility, maintaining subscriber & dependents information, terminating the subscriber/dependents, rehire/reinstate as well as COBRA process, online enrollment and payment facility, various reporting options

Architecture: This is a 3 tier web based application providing Presentation, Middle and Data Access Layer. Presentation tier is implemented through Spring MVC Framework, Middle tier is implemented through Spring Framework, Business Interface, Message Façade and Data Access Layer is implemented through Spring Ibatis and POJO classes. Responsibilities:

Involved in requirement analysis, design and coding and deployment, code merge. Application enhancement and production support and issue tracking, status reporting.

Used Agile SDLC(SCRUM,Kanban RUP and Iterative methodology) for Project development and delivery.

Analyzed Production issue, how the flow working end to end application and fixing the issue.

Used Project Management methodology starting from inception to design, build, testing, Production Deployment.

Stakeholder Management and sending project related communicating on time. Environment: J2EE (JSP, Struts 1.2, EJB 2.0, Spring, IBatis), SQL Server 8.0, IBM DB2 8.0, Web Sphere Application Server 6.1, Rational Application Developer (RAD 7.0). Clear Case, Visio, ERWIN, Toad

Client: Her Majesty's Land Registry Department, Plymouth UK. June 2006 – May,2007 Role: Team Lead

Title: Liberata Land Registry

Architecture: This is portlet based project on SOA Architecture providing Clear separation of user- interface; business-logic & database access logic achieved using n-tier architecture called Presentation Layer,,Process Service Layer,Business Service Layer and Data Access Layer Responsibilities:

Involved in the analysis of the existing application functionality and architecture, Mapping existing screen navigation with Portlets framework, redesigning existing J2EE Project into SOA based Architecture design, coding for Channel layer through Struts Portlets Framework, Service Locator Pattern, Process Layer through Session Façade, Business Interface and

(EJB2.0), Business tier (business logic of Middle tier applications) using Business Delegate pattern. and Data Access layer (through DAO) using SQLJ and existing DB2 Store procedures on DB2., configure and deployment of the portal application on WebSphere portal server 5.1.. and coordinating with the onsite/Offshore team and status reporting..

Analyzed Production issue, how the flow working end to end and fixing the issue.

Used Agile SDLC(SCRUM, RUP and Iterative methodology) for Project delivery.

Stakeholder Management and for Project related communication . Environment: J2EE (JSP, Portlets, JSR 168 API and IBM Portlet API, Struts 1.2, EJB 2.0, SQLJ), IBM DB2 8.0, Web Sphere Application Server 6.1, Web Sphere Portal Server 5.1, Rational Email:aczl85@r.postjobfree.com

Cell:714-***-****

Application Developer (RAD 7.0).. Clear Case, Visio, ERWIN, Toad Client: Cedar Senai Medical Center, USA June 2004 – May 2006 Role: Team Lead

Title: Patient Management System

Architecture: Patient Management System is a 3 tier web based application. The three tiers are Presentation, Middle and Data Access Layer. Presentation tier is implemented through Struts Framework and EJB Home Factory, Middle tier is implemented through EJB 2.0 with Session Facade, Business Interface, Message Façade and Web services and Data Access Layer is implemented through Hibernate programming.

Responsibilities: Involved in the analysis of the existing Patient management functionality developed in Tenfold technology and migration to J2EE technology, coding, production support, coronation with the onsite/Offshore team., status reporting.

Analyzed Production issue, how the flow working end to end and fixing the issue. Environment: J2EE (EJB 2.0, JSP, Servlets), Hibernate, Oracle 8i, Weblogic 8.0, Eclipse 3.2, and Universal Application- Enterprise Tenfold, Tsunami, Clear Case, Visio, ERWIN, Toad Client: Sun Microsystems, UK January 2004 – May 2004 Role: Module Lead

Title: Learning Management System (LMS)

Architecture: This is a 3 tier web based application. The three tiers are Presentation, Middle and Data Access Layer. Presentation tier is implemented through Struts Framework and EJB Home Factory, Middle tier is implemented through EJB 2.0 with Session Facade, Business Interface, Message Façade and Data Access Layer is implemented through JDBC programming. Responsibilities: Leading a module of 5 persons and involved in analysis, designing, data modeling and coding for the module, source code version control on CVS for merging the code, Communicate with Offshore and onsite Team.

Analyzed Production issue, how the flow working end to and fixing the issue. Environment: J2EE (EJB 2.0, JSP, Servlets), Struts, Oracle 8i, Sun One Application Server 7. Clear Case, Visio, ERWIN, Toad

Client: Lufthansa Cargo, Frankfurt, Germany. - October 2003 - December 2003 Role: Module Lead

Title: Queued Message Handling in Easy Booking System Architecture: This module is interacting with the CORBA services to get the related information and displaying to the screen through Business Delegate pattern. Responsibilities: As a team member in Message Queue Handling System involved in coding on various layers, test scripts and data preparation, source code version and quality control, deployment on non-prod environments.

Environment:J2EE, Oracle8i, Weblogic Server5.1, CORBA, Clear Case, Visio, ERWIN, Toad Company::Webstar Infotech (P) Ltd, Kolkata, India - October 2000 to September 2003 Client: Backward Classes Welfare Department, Kolkata, Animal Resource Development Department

(ARDD), Water Resource Development Department (WRDD), Kolkata, India Role: Team Lead

Title: Integrated Information System for Backward Classes, Office Automation System, Minor Irrigation System

Architecture: Worked on 3 tier web based application both on J2EE and Microsoft technology (ASP, AspMap2.0, IIS5.0). The three tiers are Presentation, Middle and Data Access Layer. Presentation tier is implemented through Struts Framework/ Asp and EJB Home Factory, Middle tier is implemented through EJB 2.0 with Session Facade, Business Interface, and Data Access Layer is implemented through JDBC programming.

Responsibilities: Leading multiple projects with a team of 7 persons and involved in analysis, Email:aczl85@r.postjobfree.com

Cell:714-***-****

designing, Data Modeling and coding for various layers, technical write up for the application, mentor/coach to the team installation, deployment, production support and environment set up on client premises.

Environment: J2EE (EJB 2.0, JSP, Servlets), Oracle8I, Weblogic 6.1 Tools: Rational Rose 2000 ASP, AspMap2.0, IIS5.0, Crystal Report web component Server with Report Viewer, SQL Server 2000. Tools: Visual Interdev, GIS Software. Clear Case, Visio, ERWIN, Toad Company:: Hanuman Tea Company, Kolkata, India. - May 2000 – September 2000 Role: Team Leader

Title: Creation of B2C portal site”Teauction.com “ Responsibilities: involved in design, development and implementation and coaching/mentoring team. assign and follow up the task to the team, resolving production issue,leading a team of 10 members and update to the Management.

Environment: JDK 1.2.2, Servlets, Java Script, DB2 Workgroup Server 5.0, IBM WebSphere2.0, SQL Server 7.0, JavaWebServer2.0 Tools: ERWIN 4.0

Company:: Rail India Technical Economic Services (RITES) - January 1999 – April 2000 Client: South Eastern Railway, Kolkata, Govt. of Tripura, Agartala, India. Role: Team Member

Title: Automation of Passenger Accounting System, Intranet Application and Automation of DRDA Schemes

Responsibilities include requirement study, design, development, documentation, testing, and deployment of client/server and Web based application Environment: Java (Jdk1.3, Swing, JDBC2.0), Oracle 8.0, MS-Exchange5.5, Tools: Jbuilder2, Visio, ERWIN, Toad

Company:: Millenium Ltd., Kolkata, India - February 1998 to December 1998 Role: Trainee/Programmer

Title: Man power & PC Allocation System

Responsibilities: include requirement study, design, development, documentation, testing, and deployment of client/server application Environment: Java (JDK1.2.2, AWT), IBM DB2, Universal Server 5.0, Tools: Jbuilder2,Visio, ERWIN, Toad.

Technical Skills:

Java technologies:Jdk,EJB2.0,Portlets(JSR 168 Portlet API & IBM Portlet API),Servlets, JSP, JDBC,JMS & MDB, Swing, JBuilder2.0, JDeveloper3.1, Jaxp-1.1, Junit, SQLJ, Web Services. Framework: Spring framework, Struts Framework

OR Mapping Tool: Toplink, Hibernate, iBatis.

Web Server: Java Web Server 2.0, Iplanet4.11 and IIS 5.0 Application Server: BEA Web Logic Server, Sun One Application Server7.0, Web Sphere Application Server, Web Sphere Portal Server,

Development Tool: RAD 7.0, Eclipse

Source Control Tool:CVS,VSS, Rational Clear Case, Subversion Languages: C, C++, Java and ANSI SQL

RDBMS: Oracle 8i, DB2 8.0, InterBase 4.5, SQL Server. Reporting Tool: Crystal Report, D2K

Scripting languages: JavaScript, Jscript, HTML, WML, XML Designing Tools: Rational Rose 2000, Enterprise Architect 6.0, ERWIN 4.0, Visio. Methodology: OOAD (UML), SSAD (Structured System Analysis and Design) Operating Systems: Windows9x, Window s NT, Windows 2000 Advanced Server Other Applications: GIS Application with Oracle 8i Database, Tenfold Technology. Qualifications:

Post Graduation in Computer Application MCA. Jadavpur University, Kolkata, India.

Post Graduation in Mathematics M.Sc. Vidyasagar University, India.

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