Project Manager Management

OSVALDO A. LAURETTA

**** ****** ***** ****** - ******, Florida 33331

954-***-**** Email: *********@*******.***

SUMMARY

Detail oriented Functional / Technology Project Manager and Scrum Master (bi-lingual – Spanish) with ownership and ability to drive results through difficult situations my goal is to apply my experience and knowledge in an industry leading company.

Mentored other Project Managers in financial management and Solution Delivery Life Cycle.

With extensive experience in management systems, my focus has been implementing new systems as well as maintenance of existing platforms, for strategic goals, operational improvements, and cost reduction in a systematic, timely and efficient manner.

PROFESSIONAL EXPERIENCE

AMERICAN EXPRESS GLOBAL BUSINESS TRAVEL, PHOENIX, AZ 2005 - Nov 2016

Lead Project Manager – American Express Global Business Travel 2014 - Nov 2016

Lead Project Manager – American Express TRS 2011 - 2014

Project Manager (Contractor at American Express) – Syntel Inc. 2005 - 2011

Managed and led development of Global Business Travel Services and Global Corporate Services LAC initiatives from conception through delivery.

Responsibilities include:

Delivered end-to-end strategic projects that were approved and funded.

Analyzed business requirements.

Ensured compliance with SDLC methodology (Method-1, Waterfall, Agile).

Scrum Master for the assigned projects.

Led the internal test developments and supported of User Acceptance test by using Quality Center and JIRA.

Identified, tracked and resolved issues, risks and change requests.

Provided work direction to teams that span across multiple physical international locations.

Guided complex projects from inception through delivery and support, working in close partnership with al IT groups, business leaders, project, program, and executive sponsors.

Developed and implemented project plans that support the projects objectives, timelines, budgets, milestones, deliverables and synergy success criteria

Provided status reporting, communications to business partners and senior leaders.

Coordination with other technical areas, other Project Managers, Business Partners and Technical Leads to ensure common processes are followed and enable best solutions and services are provided.

Monitored and tracked financial for projects included resources forecast. (tools utilized: Clarity, OpenAir).

Major Accomplishments:

Test coordinator for the data center application separation from American Express to Global Business Travel data center, set the test strategy plan and standard process to be used by all applications migration by using Jira as the tool for test cases/script repository, test execution and defect tracks with successful migration implementation on time and budget.

954-***-**** Email: *********@*******.***

Led and managed successful migration (on time and budget) of:

American Express Global Business Travel Meeting and Event system to 3rd party company Meritz (Maxvantage).

American Express Business Travel Back Office to EXL India, Philippine and Rumania.

Coordinated, led and managed successful implementations and maintenances of:

All systems application for American Express Argentina center.

Systems solution to comply with several Country regulations under time constrain without affecting Credit Card customer satisfaction, like: currency conversation, new central bank regulation and others.

Esslinger-Wooten-Maxwell Realtors 2002 - 2005

Realtor – Real Estate Associate

Served as Realtor represented buyer, seller on new and resale properties. Relocation specialist.

Pak Mail 2002 - 2003

Store Owner-Manager

Pak Mail store Manager-Owner established, optimized and maintained distributed, packaging, inventory and mailbox rental systems and the operation procedures to offer best in class customer services.

Citibank International - Latin America Consumer Bank 1999 - 2001

Card Relationship Manager Technology Office

Project Manager and principal liaison between the business and Latin American Card Center group with respect to the implementation and conversion of the credit card systems to the global solution for the Venezuela country.

Cross functional supervision for a group of Citigroup staff and external consultants to ensure that projects are implemented in accordance with cards convergence strategy and Latin America Consumer Banking regional operating standards for cards as well as Capability Maturely Model level II for development and project management methodology.

Managed relationships between country cards business and service providers to ensure the best class service, pricing and the most effective delivery, maintenance and support services are provided for.

Established and maintained benchmarks for operational processes from a technological and Association stand point.

Maintained and ensured expenses control of the approved budget.

Managed complex regional card related projects as necessary while serving as expert consultant on cards business, from Management up to President level, in the role of senior advisor on operational/technical issues related to conversions and expansions of new product launchings.

Major Accomplishments:

Led and managed successful conversion and implementation, on time and budget, of Citibank Venezuela Credit Card legacy systems to the regional solution.

American Express TRS – Latin America and Caribbean 1993 – 1999

Partnership Leader (1997-1999)

Systems Managerr (1997)

Systems Development Manager (1993-1997)

American Express Argentina S.A., Buenos Aires, Argentina 1981 - 1993

Systems Development Manager (1989-1993)

Lead Programmer (1981-1989)

954-***-**** Email: *********@*******.***

S.E.V.E.L. Argentina, Buenos Aires, Argentina 1979 - 1981

Programmer Analyst

IBM Argentina, Buenos Aires, Argentina 1978 - 1979

Programmer Analyst

FIAT Argentina, Buenos Aires, Argentina 1976 - 1978

COBOL Programmer

EDUCATION

B.S. Degree in Computer Science

Buenos Aires School of Exact Sciences, Buenos Aires, Argentina

TECHNICAL SKILLS

COBOL, CICS, DL/1, DB2, VSAM, MVS, OS/VS, JCL, MS Project, Word Processor, Excel, PowerPoint, Project Work Bench, Method-1, Agile, CMM level II, Quality center, JIRA, Quality Center, OpenAir

PROFESSIONAL DEVELOPMENT and CERTIFICATIONS

Method-1 (Development methodology).

Capability Maturely Model (Project Management methodology).

Waterfall, Agile (Solution Development Life Cycle).

Scrum Master Certified Credential.

LANGUAGES

English, Spanish and understanding of Portuguese

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