Christin Graham

Customer Service Rep. With Years of Experience.

Dothan, AL

aczl3b@r.postjobfree.com - 334-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Sales Representative

Wireless Advantage Communications - Dothan, AL - June 2015 to Present

Responsibilities

Responsible for inputting personal information for each customer, as well as answering all questions needed

via customer/phone, handling customer transactions, and sales, being responsible for cash, and cash drawers,

as well as taking deposits to the bank daily, I am responsible for doing an inventory count daily, to ensure that

all devices were accounted for, and responsible for providing excellent customer service to every customer

every time, and building a customer base by providing a great experience for all customers.

Accomplishments

I reached the accomplishment of maintaining the same sales quota as a senior representative within my first

3 months.

Skills Used

-data entry

-customer information

-multi line phone calls

-customer communication

-customer service

Shift Manager

TA / Petro - Marianna, FL - August 2009 to January 2015

As a team member of TA / Petro I was responsible for handling safe deposits, ensuring excellent customer

service to each and every customer, taking and relaying messages as needed, ensuring all jobs were being

performed accurately, handling customer service issues, counting and balancing cash drawers, taking and

reporting inventory, and completing any tasks requested as needed.

SKILLS

Multi-line phone talent

Credit card processing

Proficient in cash management

Strong client relations

Exceptional communication skills

Strategic sales knowledge

Cash flow management

Shipping and receiving professional

Quick learner

MS Windows proficient

EDUCATION

Bachelors in Criminal Justice

University of Phoenix

SKILLS

Microsoft (5 years), Customer Service (5 years), Phone Skills (2 years), Typing (6 years)

ADDITIONAL INFORMATION

Professional Skills

Motivated customer service specialist with more than 5 years retail experience in a fast-paced, team-

based environment. Qualified with 5 years in fast-paced customer service and call center environments.

Personable and professional under pressure. Driven to exceed sales goals and build long term relationships

with customers. Delivers positive experiences through high-quality customer care. I have 5+ years of customer

service/management experience. I am the type of employee that believes in making each customer feel like

a person, rather than just another check out. I have the ability to always come to work with a professional

attitude. I have the ability to provide excellent customer service skills. I am able to work all Microsoft programs

without training. I have the ability to take, deliver, and manage messages as needed. I am able to handle

customer service issues without attitude. I am able to input information electronically.

Contact this candidate