Customer Service Representative

Leona “Lynn” Bull

**** *** ***** **. 479-***-****

Springdale, AR ********@***.***

EDUCATION: Springdale High School, Springdale, Arkansas

EXPERIENCE: Midwest Risk Management Services, Rogers, AR Nov 2016-March 2017

Assistant to the CPA

Posting deposits on a daily basis

Invoicing daily

Filing for the CPA

Using Quick Books on a daily basis

Posting paid events to company spreadsheet on a daily basis

Reconciling bank statements on a monthly basis

American Tubing, Inc., Springdale, AR July 2015-October 2016

Customer Service Rep/Accounting Support for a local manufacturing company

Posting shipments of product on a daily basis.

Invoicing on a daily basis

Emailing or speaking to customers in U.S. and Mexico daily

Filing for Accounting Dept.

Preparing and mailing Accounts Payable checks

Preparing Credit Memos as needed

Assisting other departments as needed

Making reservations and itineraries for company President and Plant Manager

Organizing and setting up Executive luncheons on a monthly basis.

Creating and sending daily reports to Company President, Managers & Investors

Working with Production & Shipping Managers regarding product details

Williams Tractor Dealership, Fayetteville, AR June 2014-June 2015

Accounts Payable and Receivable

Delegated with task of preparing and depositing large deposits daily

Prepared and mailed customer statements each month

Assisted with payroll in keeping track of all employee payroll deductions

Managed entire company’s filing system

Processed loan payments from customers on a daily basis

Assigned to make payments for all equipment in inventory

Scanned all documents for company into computer system

Accounting Admin, Central Research Inc., Lowell, AR June 2010 – March 2014

Subcontractor for the U.S. Dept of Education specializing in student loan collections

Entrusted with routine monetary transactions at local bank

Constant use of Deltek, QuickBooks and Errebus programs

Responsible for reconciliation of company bank statements and American Express accounts

Process, on average, 200 checks daily for death certificate purchases

Handle payment of all accounts payables and vendors

Customer Service Representative, Ozark Guidance Center (Sunbridge Location) November 2009 - February 2010

Mental Health Facility in Northwest Arkansas for children and adults

Printed doctors and therapists’ schedules every morning

Made reminder calls for appointments

Scheduled appointments for patients and clients

Verified Medicaid status daily for incoming patients

Secretary, Helen Tyson Middle School, Springdale, Arkansas, February 2009 - June 2009

School for grades 6 and 7 in the Springdale School District

Answered multi-line phone system

Responsible for verifying the identification of parents/guardians retrieving their children

Entrusted with entering privileged student information in the APSCAN system

Good working relationship with administration and faculty

Owner/ Office Manager, Straightline Automotive, Tontitown, Arkansas, November 1997 – April 2009

Family-owned automotive repair shop

Processed payroll using QuickBooks

Handled payment of all vendors and company bills

Prepared tax information for company accountant

Assisted in scheduling appointments

SKILLS:

Proficient in Microsoft Word and Excel, QuickBooks, Deltek, Errebus & Keystone

Adept and organized multi-tasker

Punctual and dedicated employee

Certified Notary Public

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