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Customer Service Microsoft Office

Location:
Johannesburg, GP, South Africa
Posted:
March 30, 2017

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Resume:

CURRICULUM VITAE

OF

LERATO DAISY SELEPE

PERSONAL INFORMATION

Surname : Selepe

First Name(s) : Lerato Daisy

Date of Birth : 1985 December 29

Identity Number : 851**********

Age : 31

Gender : Female

Marital Status : Single

Nationality : South African

Physical Address : 1610c/101 Mavi Street, White City Jabavu

Mobile Number : 073-***-****

Email Address : aczkp9@r.postjobfree.com

Other Languages : English, Setswana, Southern Sotho & Zulu (Speak, Read & Write)

Health : Good

Home Language : Southern Sotho

Hobbies : Reading, travelling and creating things with my hands

Computer Literacy : Microsoft office

EDUCATIONAL QUALIFICATION

Highest Grade Passed : Grade 12(2003)

Name of the School : Morris Isaacson High school

Subjects : Southern Sotho, English, Mathematics, Physical Science,

Biology & Geography

Public Speaking & Communication : Image excellence (2002)

TV Presenting : Media Concepts (2006)

Business Administration Learnership : DSV(2009-2010)

Business Administration and Business skills : SETA (2016)

Previous Company : Dynamic promotions

Position : Promoter

Responsibilities & Duties

Raising awareness for the brand/product/service by marketing and promoting the brand/product/service to all targeted customers to achieve and deliver best results

Writing reports of feedback from clients about the brand/product/service

Developing, executing,integrating and tracking creative marketing materials

Previous company : DSV

Position : Zone Controller

Responsibilities & Duties

Handling calls & queries

Data capturing, Customer service, Administration

Good communication skills in English and other languages and observing the integrity of freight

Run and action daily, weekly and monthly reports

Plan routes and manage zones within Gauteng, North West and Limpopo region-avoiding backlog on freight

Communicating and assisting drivers who are out on route to ensure they have a successful delivery

Ensure all SLA’s are achieved and deadlines are met as well as assisting with office support duties.

Previous Company : Farpoint Recycling

Position : Cash Officer

Responsibilities & Duties

Ordering cash from the SBV, managing float coming in and cash going out as well as tracking company’s periodic cash flow

Making payments to dealers and hawkers for recyclables brought in daily or weekly

Providing receipts/invoices for all cash in-flows & expenses and ensuring all receipts/invoices for all payments are received and filed correctly, maintaining financial records for the company manually and on the spreadsheets

Previous company : H &M

Position : Sales Advisor

Responsibilities & Duties

Working on the floor with garment care, replenishing and giving the best customer service by being alert to customer’s needs, working at the cash points as a cashier,working in the stock room checking incoming stock and access stock as well assisting co-workers to regulate the store departments processes when it’s busy

REFERENCES

Previous employer : Dynamic promotions

Period : Dec 2006-Sep 2009

Name of supervisor : Refiloe Mokoena

Contact details : 011-***-****

Previous Employer : DSV

Period :

2011-2014

Name of supervisor : John Legae

Contact details. : 011-***-****/076-***-****

Previous Employer : Farpoint Recycling

Period : Aug 2014-Feb 2015

Name of Supervisor : Nomphadakalo Tshavhungwe

Contact details : 071*******

Previous employer : H & M

Period : November 2015- March 2016

Name of Team leader : Tshepiso Mogorosi

Contact details : 079*******



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