Caroline L. Chinn

***** **** **. **********, **

240-***-**** aczkl7@r.postjobfree.com

Administrative & Education Specialist

Executive education leader with expertise in all facets of faculty, student and staff supervision. Skilled in collaborating with all members of the organization to achieve training and job performance objectives. Instrumental in streamlining and improving educational processes, enhancing productivity, and implementing inter-personal communication efforts. Advanced skills in Microsoft Office, Publisher, Lotus Notes, and Outlook.

Areas Of Strength

Faculty and Student Advising

Faculty and Staff Training

Budget and Expense Management

Public Speaking

Reports and Presentations

Web-Site Design

Hiring and Evaluation

Curriculum Planning

Administration

Leadership

Class Instruction

Career Services

Professional Experience

EDUCATION & CREDENTIALS

Bachelor of Business Administration, DeVry Institute of Technology, Columbus, OH (1998)

*Member of Dean’s List and Keynote Speaker at Graduation

Master’s Degree, Education, American InterContinental University, Hoffman Estates, IL (2005)

Doctorate, Organizational Leadership, Argosy University, Arlington, VA (2014)

ADMINISTRATIVE EXPERIENCE

MEDSTAR GEORGETOWN UNIVERSITY HOSPITAL, Washington, DC July, 2007 – PRESENT

Executive Assistant

Provide administrative support to Vice President of Surgical Services and Vice President of Operations and the Assistant Vice President of Ambulatory Practice Operations.

Schedule and keep track of calendar events.

Compose letters, inter-office memos, special projects, presentation documents, and statistical reports using Excel

Track capital expenditures, employee increase requisitions, and physician hire offers and agreements.

Handle logistics for all travel needs, meetings on and off-site, including attendee notification and catering.

Coordinate with all departments of the hospital gathering data to compile for AAMC and MGMA yearly reports using Excel.

Address concerns from patient calls or visits and direct issues to appropriate personnel for timely resolution.

Create and compile weekly, monthly, and quarterly reports using Microsoft Office.

Assist Chief of Staff with any of the President’s needs, including meeting notification to the board members and recording meeting minutes at the weekly executive staff meeting.

Training Instructor for High Reliability Organization (HRO) Initiative

Act as Notary Public for all employees and official hospital business.

EDUCATION EXPERIENCE

NATIONAL MASSAGE THERAPY INSTITUTE, Falls Church, VA December, 2006 – July, 2007

Director of Education

Supervised 12 faculty and two staff members, including direct training and monitoring job performance.

Managed, planned, and presented department budget, including approving and submitting timesheets.

Performed regular classroom observations and responsible for yearly performance evaluations.

Facilitated weekly staff meetings and organized staff development workshops.

Interviewed and hired instructors and staff, including collecting all employment documentation.

Ensured the completion of the program for students to pass the Virginia State Board Exam.

Scheduled student programs, room use, day and night classes, and responsible for Advisory Board meetings.

Advised students on program choices and provided moral support.

AMERICAN INSTITUTE OF ALTERNATIVE MEDICINE, Columbus, OH December, 2004 – December, 2006

Director of Education

Supervised 15 faculty and three staff personnel, including budget management and time sheet review.

Performed classroom observations and yearly performance evaluations.

Ran monthly staff meetings and organized staff development workshops.

Helped to ensure the successful placement of students and placement numbers for accreditation were met.

Planned & fostered curriculum development, ensuring all legal requirements & accrediting body guidelines were met.

Ensured successful completion of curriculum for students to take the national certification exam offered in Acupuncture and Chinese Massage.

Involved in every phase of student development from advising admissions staff on prospective students to guiding graduates with continuing education and/or professional workshop opportunities.

Scheduled all classes and clinic hours for students and faculty, advising students on rescheduling, unsatisfactory grades, and academic probation issues.

KAPLAN COLLEGE, Columbus, OH May, 1999 – December, 2004

Assistant Director of Education

Worked with Director of Education on supervising instructors and advising students.

Created all student schedules and supervised night school instructors and students.

Interviewed and hired new faculty, processed new-hire documents, and guided new-hires through orientation.

Observed and evaluated faculty, ran weekly staff meetings, and handled staff issues with student and classroom needs.

Instructed on all software applications required to satisfy the two-year and full diploma curriculum programs of CIS, CAD, Accounting Medical Assistants, Computer Applications and Computer Office Assistant.

Taught students in: General Education, Microsoft Office, Computer Concepts, Intro to Computers, Excel, Word, Word Perfect, Lotus 123, Keyboarding, Office Assistant, Internet I, Access-Database, and Power Point.

Designed lesson plans, syllabus materials, and exams for all of the above classes.

Advised faculty on Computer Applications and Computer Office Assistant diplomas.

Set up student housing and performed walk-throughs with management when students moved out.

Advised students on program choices and provided moral support.

Scheduled and facilitated Advisory Board Meetings twice a year.

Involved in planning graduation ceremonies and speaking at graduations.

Performed research for new programs.

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