RITA CORR GRUNDY

*** ***** *****

Lansdale, PA **446

(H)215-***-**** / (C)215-***-****

aczkkm@r.postjobfree.com

OBJECTIVE

To obtain a permanent call center position utilizing my excellent customer service, administrative, secretarial, data entry, communication, and negotiation skills.

COMPUTER SKILLS

Microsoft Word, Microsoft Word XP, Microsoft Outlook

PROFESSIONAL EXPERIENCE

PEOPLESHARE, Horsham, PA

January 2017 to March 2017

Claims Technician

Provided assistance to insureds who had new claims

COMPANY VOICE, Blue Bell, PA

November 2016 to Present

Customer Service Representative

Provides customer service to customers of our clients for the duration of each project on a temporary basis.

LOWES HOME IMPROVEMENT, Montgomeryville, PA

July, 2015 to November 2016

Customer Service Associate

Provides customer service/assistance to customers for all their needs; including checking them out at the registers in the Front End, Lumber, and Garden.

THE HOME DEPOT, Montgomeryville, PA

March, 2014 to July, 2015

Seasonal/Temp/Permanent Customer Service Associate, $8.50/hr.

Provides customer service/assistance to customers for all their needs; checking out customers at registers in the Front End, Lumber, and Garden

WAWA Corporation, Hatfield, PA

Employed from 04/2013 to 03/2014

Customer Service Rep/Cashier, $9.00/hr.

PEOPLE SHARE, Horsham, PA

Employed from 12/05/12 to 01/11/13

Temporary Part Time Front Desk Receptionist, $12.00/hr.

THE CARNEY GROUP, Blue Bell, PA

Employed from 11/01/12 to 11/30/12

Temporary Part Time Telemarketer, $12.00/hr.

JCPENNEY, Montgomery Mall, Montgomeryville, PA

Employed from 09/08 to 03/31/12

Sales Associate, $8.81/hr.

Provides assistance/customer service to customers

RITA CORR GRUNDY

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PROFESSIONAL EXPERIENCE - continued

MONTGOMERY MALL GUEST SERVICES, Montgomeryville, PA

Employed from 10/07 to 05/08

Temporary/ Seasonal Guest Services Representative

FLEET CREDIT CARD SERVICES, Horsham, PA

Employed from 1999 to 2004

Senior Account Manager, Late Stage Collections

Assisted customers in bringing delinquent accounts current by securing a payment program, mentored new employees to be more effective with collection calls.

NORTHERN OPHTHALMIC ASSOCIATES INC., Jenkintown, PA

Employed from 1994 to 1997

Medical Secretary/Receptionist

Scheduled appointments, maintained and updated patients’ charts, verified patients’ insurance, prepared doctors’ correspondence and reports.

CORR, STEVENS & FENNINGHAM, Warminster, PA

Employed from 1992 to 1993

Legal Secretary to Senior Partner in Personal Injury Firm

Maintained case files, prepared documents and correspondence to clients and opposing counsel, as well as liaison for clients, opposing counsel, and investigators.

FOX, ROTHSCHILD, O'BRIEN, AND FRANKEL, Philadelphia, PA

Employed from 1987 to 1991

Legal Secretary in the evening typing pool.

COZEN AND O’CONNOR, Philadelphia, PA

Employed from 1987 to 1992

Legal Secretary to two Junior Partners in Arson/Fraud Unit

Maintained case files and prepared corresponding exhibits for trial, prepared documents and correspondence to clients and opposing counsel.

Liaison for clients, opposing counsel, and investigators.

Scheduled depositions, hearings, and conferences in preparation for trial.

MONTGOMERY, McCRACKEN, WALKERS & RHOADS, Philadelphia, PA

Employed from 1986 to 1987

Legal Secretary to Paralegal Department in Personal Injury Cases

Maintained case files, prepared deposition transcripts, exhibits.

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