Customer Service Accounts Receivable

Toni Stanley

**** ** **** *******, ** ***** 903-***-**** ********@*****.***

Professional Summary

Highly organized and detail-oriented accounting professional with 20 years

of experience. Able to effectively coordinate tasks to accomplish projects

with timeliness and creativity. Equipped with broad knowledge of GAAP

principles, good work ethics, and skills needed to perform accounting

duties. Exhibits dependability, integrity, and confidence. Can work

independently or corroborate with a team to reach organizational goals.

Highlights

. Detail-oriented

. Analytical

. Superior research skills

. Complex problem solving

. Business process procedures

. Systems analysis

. Systems development life cycle

. SAP

. Microsoft Office

. Quick books

. SQL Server 2014

. MS Project

Accounting Experience

Accounts Receivable/Billing Specialist/Expense Accountant, Madix Inc. -

Terrell, TX 2008-present

. Process daily lockbox transactions and apply ACH deposits to customer

accounts and reconcile to total cash deposited.

. Process credit card transactions for cash in advance customers and apply

to accounts.

. Research billing problems and create and validate credits and debits to

customer accounts as needed.

. Bill invoices in outside billing sites requested by the customer, such as

Oracle, Ariba, iRapt, and Peoplesoft.

. Reconcile corporate expense accounts for over 100 cardholders and prepare

correcting journal entries as needed.

Full Charge Bookkeeper, Ivey Construction - Royse City, TX

2006 - 2008

. Performed all financial activities including billing, accounts receivable

and collections, accounts payables and bank reconciliations.

. Prepared monthly P&L statements and balance sheets.

. Built and maintained chart of accounts.

Accounts Receivable/Payable Collections Specialist, BTA Services LTD. -

Rockwall, TX 2003 - 2006

. Post daily cash receipts to customer accounts.

. Reconcile the AR ledger to ensure that all payments are accounted for and

properly posted.

. Provide customer service regarding collection issues, process customer

refunds, process and review account adjustments, resolve client

discrepancies and short payments, small balance write offs.

. Collections of delinquent accounts including calls, correspondence, and

legal filing.

. Prepare vendor payments based on PO, invoice, appropriate GL, and cost

centers.

. Open and assign vendor accounts.

. Research and resolve payment problems.

Teller Supervisor/New Account Representative, Baylor Health Care System

Credit Union 1995 - 1999

. Provided excellent customer service to new and existing members by

setting up new accounts, statement reconciliation, issuing ATM and debit

cards and safe deposit boxes.

. Supervised and trained six tellers to ensure that customer needs were

addressed and transactions were done correctly.

. Posted corporate ACH transactions to correct GL accounts.

Education

Bachelor of Science - Business Management Information Systems: Accounting

Liberty University - Lynchburg, VA 2016

Associates of Science - Accounting

Eastfield College - Mesquite, TX 2003

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