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Human Resources Manager

Location:
Philadelphia, PA
Posted:
March 30, 2017

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Resume:

Sarah Slate, sHRBP

*** **** ******, ********* **

St. David’s, PA 19087

aczkjr@r.postjobfree.com

The J.G. Wentworth Company, Radnor, PA

*/**** ** *******

Director of Human Resources -5/2015 – Present

Manage annual merit increase program and annual review process for 300+ employees.

Coordinate and execute companywide RIF and post re-allocation of job duties to remaining staff.

Facilitate employee relations, performance management and discipline for 60+ call center employees, 50+ sales personnel and 50+ administrative and legal operations team.

Corporate and operational Talent Acquisition Manager.

EEOC & PHRC company representative. Investigate and present cases along with General Counsel.

Developed, planned and executed a multi-tiered operations re-organization. Moved 200 sales individuals to a segregated specialization model for operational efficiency.

Developed and implemented an enterprise wide Performance Improvement Plan system which resulted in a 65% success rate and increased retention.

Conduct exit interviews, collect and prepare data, present to management and develop corrective action plans.

Sole corporate management and professional development trainer. Develop and deliver curriculum to management team.

Developed and manage companywide compliance policy attestation platform.

Developed and manage a companywide employee recognition system.

Created an on-line management innovation system to capture employee’s suggestions for operational efficiency, revenue generation and expense management.

Implement strategies by establishing department accountability processes, including talent acquisition, Executive search, staffing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, and employee relations and retention.

Equity Program administrator. Developed, designed, implemented and manage plan participant on-line program portal.

Executed integration of acquisition by identifying corporate synergies, determining staffing plan and consolidating functions to the corporate office.

Manage human resources operations by, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; implementing change, deliver corrective actions and terminations.

Develop, write and update policies, procedures, and guidelines; corporate and Executive communications and enforce organization vision and values.

Perform market compensation analysis and provide recommendations to department heads.

Human Resources Manager & Director of Administration - 5/2014 – 5/2015

Equity Program administrator. Developed, designed, implemented and manage plan participant on-line program portal.

Executed integration of acquisition by identifying corporate synergies, determining staffing plan and consolidating functions to the corporate office.

Designed and facilitated an Interview Committee comprised of tenured employees to systematically interview and hire call center and account executive teams.

Founded with President and COO an all-female forum aimed at identifying and cultivating women with leadership potential and assisting in their career development and growth.

Complete special projects in conjunction with CEO, Executive team, General Counsel and Operations.

Develop, write and update policies, procedures, and guidelines; corporate and Executive communications and enforce organization vision and values.

Perform Human Resources and corporate administration expense analysis and management, vendor analysis, service synergies and consolidation.

Developed and manage a four person Administrative/Business Services Department, including Receptionist, Executive Assistant, Business Services Associate and Housekeeper.

Developed and implemented companywide facilities and supply request and fulfillment system.

Maintain and negotiate leases for various suites (6), space planning, and construction and office design projects. Facility manager for 6 suites, 63,000 sf office.

Senior Executive Assistant/Office Manager - 3/2012 – 5/2014

Provide administrative support to CEO, COO/President, CFO & CIO.

Benefits and 401K administrator.

Employee new hire and onboarding coordinator.

Extensive travel arrangements – domestic and international.

Attend weekly Executive management meetings.

Prepare Board of Director’s presentation and organize meetings.

Involved in all aspects of the IPO process.

Responsible for $5.2MM administrative budget.

Point for all Investor Relations communications, inquiries and website updates.

Office Manager for 380+ person office.

Fed Ex administrator for $2MM account/300+users.

Detected and corrected $100K+ in fraudulent Fed Ex shipping.

Expense management savings of $65K+ in 2013.

Managed $500,000 construction remodel and expansion of 40,000 s.f. of office space.

Developed “Business Services Department”; facility repair, office supply, housekeeping, parking and HVAC request management system.

Building/personnel security management.

Corporate event planner including annual holiday party for 600+ attendees.

American Express corporate card administrator/manager.

Negotiate and maintain leases and rent schedules for six suites.

Space/employee seating chart and furniture planner.

Charitable donations coordinator.

Diversified Search, Philadelphia, PA

7/2011 –3/2012

Executive Assistant

Project coordination for 20+domestic and international searches.

International and domestic travel and meeting arrangements.

Expense preparation and execution for Managing Directors and candidates.

Full administrative support for five Managing Directors.

Prepared business development presentations utilizing PowerPoint.

Search budget and billing management.

Heavy in-house documentation preparation.

Prepared client progress reports and engagement letters.

Nobel Learning Communities, Inc., West Chester, PA

3/2005 – 12/2010

Executive Assistant to CEO, CFO, Board of Directors & Office Manager

Initial contact for CEO, CFO, Shareholders and Board of Directors.

Coordinated CEO, CFO and Board of Director’s travel, meetings, correspondence & presentations.

Arranged and managed meetings and teleconferences for the Compensation Committee, Strategic Affairs Committee, and Corporate Governance Committee & Audit Committee.

Assisted in annual benefits renewal process.

Recruited, interviewed, hired and trained Administrative and HR team members.

Research and prepare the HR annual budget (1mm).

Sole coordinator of Annual Meeting and proxy voting process.

Point for all Investor Relations communications, inquiries and website updates.

Prepare and file SEC required documentation 8k, 10K, 10Q, Proxy, Form 4’s and Press Releases.

Liaison with outside Counsel regarding all SEC regulation, Board of Director issues, Corporate Governance and Employment and Severance Agreements.

Prepare presentations and supplemental materials for Board & Investors in various types of media.

Managed and trained Administrative Team.

Managed curriculum supplies and expedited delivery to the field.

Facilitated and coordinated large corporate training sessions utilizing webinars, pod casts and Promethean SMART Boards.

Fielded parent calls and expedite resolutions.

Handled billing disputes with field and corporate.

Organized and facilitated the CITA accreditation in 2009.

Created and managed the Employee Referral Program in 2006-2008.

Reported and managed payroll record keeping for the administrative and operations staff utilizing ADP.

Performed and prepared reference reports for the Corporate office employees.

Along with Counsel and senior HR team members, prepared and delivered separation notices.

Recorded and tracked Executive team’s vacation, sick and PTO and personnel files.

Tracked and audited PTO for Administrative, Operations and Executive team.

Negotiated, renewed and maintained contracts for office equipment and vendor services.

Holiday parties, fundraisers, announcement and Quarterly update meetings organizer.

For CEO’s Only (currently G100), Philadelphia, PA

6/2000 – 6/2003

Executive Assistant

Assisted in planning and managing an annual three day meeting of domestic and international CEO’s in New York City.

Extensive travel, meeting planning, and document production.

(Concurrently)

Spencer Stuart, Philadelphia, PA

7/1998-6/2003

Administrative Assistant

Direct and individualized support for the Vice Chairman and a Principal of Spencer Stuart with primary roles and responsibilities including:

Scheduling-all business meetings, phone calls, and travel arrangements.

Monthly Client Progress Reports-graphs, tables and spreadsheets.

Client and International Executive Liaison- daily communication follow up.

Publication Administrator- maintained, organized, and distributed library of articles/publications for top consultants.

Market Research- located new leads for potential candidates and clients.

Conference IT Support-video conference tech and scheduling contact for Philadelphia Office.

Education

2017 (anticipated graduation)

Eastern University, School of Management Studies

BA, Organizational Leadership

2015 Eastern University, School of Management Studies

AA, Liberal Arts

1996 The Chubb Keystone Institute

Personal Computer Applications Diploma

Certifications/Course Work

2017 Villanova University

Human Resource Management - Professional Studies Certification

2016 Villanova University

Essentials of Human Resources Management

2015 The Association for Talent Development

Train the Trainer Certification

2015 Human Capital Institute

Strategic Human Resources Business Partner Certification

Technology Skills

Advanced Microsoft Office

Outlook

ADP HRIS, iPay, eTime

Concur Expense Management

AVID Invoice Approval System

Certent – EASI (Equity administration management system)

The Network (Policy attestation platform)



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