DAWN HERRING

** ******** **

Pine Mountain, GA **822

218-***-****

706-***-****

aczkhq@r.postjobfree.com

EMPLOYMENT HISTORY

From To

**/** **/** ****** Windows and Doors, Warroad, MN

Pre/Post Sales and Service Support

Award Of Excellence Recipient

• Data Entry

• Microsoft Office (Excel, PowerPoint, Word and Outlook)

• Processed customer orders and service requests

• Provided information on products and/or services, to resolve problems

• Reception Duties

o Answer and operate switchboard, routed calls to specific people, take and relay messages

o General Office Duties: Faxing, Copying, Filing, Correspondence via Telephone and Email

08/03 03/06 Marvin Home Center, Warroad, MN

Customer Service Representative

• Greeted customers and ascertained what each customer wanted or needed.

• Open and closed cash registers.

• Maintained knowledge of current sales and promotions, policies regarding payment exchanges and security practices.

• Computed sales prices, totaled purchases and received and processed cash or credit payment.

• Reception Duties

o Answer and operate switchboard, Route calls to specific people, take and relay messages

o General Office Duties: Faxing, Copying, Filing, Correspondence

01/07 03/09 H and R Block Tax Service, Roseau, MN

Income Tax Associate

• Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables

• Prepare or assist in preparing simple to complex tax returns for individuals or small businesses

• Reception Duties

o Answer and operate switchboard, Route calls to specific people, take and relay messages

o General Office Duties: Faxing, Copying, Filing, Correspondence

EDUCATION

Northland Community and Technical College

Paralegal and Legal Secretary

• Business and Property Law

• Dictation

• Human Relations

• Psychology

• Interpersonal Communications

• Word Processing

• Records/Database management

• Office Procedures

• Principles of Bookkeeping

• Spreadsheet Concepts

Warroad High School, Warroad, MN Diploma, 1996

Contact this candidate