Office Assisitant

JENNIFER ELLERBROCK *** E. *nd Street, Oglesby IL 61348 815-***-**** ********@***.***

Experienced Health Information Professional with a talent for analyzing problems, developing and simplifying procedures, and to find the innovative solution. With the ability to motivate and work effectively with a team, to develop strong problem-solving skills, communication, training, and task management.

PROFESSIONAL EXPERIENCE

Front Office Coordinator / IVCH Hyperbaric & Wound Center Sept 2016–Jan 2017

Manage multiple EHRsystems - Document and update insurance information - Schedule and confirm patient

appointments.

Front Office Support / Dr. Ram & Neelam Goel May 2016–Aug 2016

Receive and log calls - Schedule and update patient appointments - Manage medicaid&medicare insurance

information.

Business Development Auditor / Best Western Oglesby Inn Dec 2015-May 2016

Issue the night audit - Process reports, billing, and room history - Informing the customers about local

business promotions.

Service Center Greeter / Con-Way Freight May 2015-Dec 2015

Greet driver teams verify, update and process information - Research freight to determine product

specifications and destination – Manage freight production on a daily, weekly basis to achieve accuracy.

Customer Support Representative / Office Max Dec 2000-Jan 2015

Managing, multiple customers’ accounts - Give support as a team leader/Assisted with training of new

higher employee’s - Worked within a team and with other teams to troubleshoot/maintain customer’s

accounts.

SKILLS & QUALIFICATIONS

Microsoft Office Applications

ICD-10-PCS & CM

CPT&HCPCS level I&II Codes / Guidelines

Medical Terminology

DRG Grouping

3M

EDUCATION

Rasmussen College, Graduated Dec 2016

Associate of Applied Science, Health Information Technician

Illinois Valley Community College, Graduated Dec 2011

Associate of Applied Science, Computer Network Administration

VOLUNTEER EXPERIENCE

Each year Office Max would need volunteers to go to our local schools, to help with the school fund raisers. As an Office Max employee I volunteered my time and efforts.

Contact this candidate