Customer Service Sales
Resume:
Dan Hoffman
Kingsley, MI **649
Objective
I have worked in retail for 15 years and have gained many experiences over this time. I enjoy working with the public and listen intently to what they have to say. I am focus driven and am always looking for new challenges.
Major Accomplishments
Many of my jobs have put me through sales and management classes. I was also named Rookie of the year by Foot Locker. I have also increased bottom line sales and profits for all my past employers.
Experience:
Advanced Gas Engine Solutions
12/2015-current
In house tech/ field support/ sales
At Advanced Gas I hold a very unique job title. I am one of a very few that do what I do. When in the office I handle the daily customer support/ sales of high end component and the repair of any equipment that comes in. Also insure that sales goals are met and offer a second to non customer service. In the field I help a team of technicians install upgraded kits all throughout the oil and gas industry.
1/2013- 12/2015
Hoffman Property Management
I am responsible for all day to day operations along with managing the sales staff and making sure all customers are happy. Profit and loss and making sure any materials are at location on time to ensure profitability.
08/2010- 11/2012
The Pool Doc, LLC
Field Pool Tech
As a pool tech I am responsible for not only servicing pools and spas, I also address customer concerns, and suggest new and or different products that may better serve their needs. I also trouble shoot and resolve almost any issues that come up in the field.
In April I became CPO certified.
02/08-01-10
Labor Ready Inc
Branch Manager
As the Branch Manager I was responsible for all day to day activities including sales, customer service profit and loss and much more. I also worked with a team of over 30 employees to achieve daily sales goals.
05/07-02/08
Aeropostale
Assistant Manager
As a member of the management team the Assistant Manager worked with a team of 12-28 employees to ensure that daily sales numbers were met while guaranteeing customer service is met through secret shops.
Foot Locker
Store manager
As the store manager I was responsible for all aspect of the day to day operation and to ensure that all corporate direction was followed. I also was responsible for employee training and budgets/sales through the store.
Personal
I am a very outgoing person who enjoys working with the public. I have managed many retail locations and have helped increase sales by more than 30%. I am always looking for a challenge and am willing to work hard to achieve the goals that are set.
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