Yasser Arafath

Commerce, Texas +1-631-***-****

aczjxp@r.postjobfree.com aczjxp@r.postjobfree.com Summary Certified Scrum Master with 3+ years of professional experience in Business Analysis. Skilled at facilitating JAD sessions, interviewing, document review, and brainstorming, in order to document artifacts such as BRDs, FRS, Use Cases, Activity Diagrams, Test Cases, and Test Plans. Extensively involved in all the phases of SDLC, requirement analysis and business specification, development, enhancement, quality assurance, testing methodologies and implementation. Experience developing process maps, and AS-IS and TO-BE process conceptualization and improvements. Developed excellent Business knowledge in marketing and management by tutoring students. Technical Skills Education Texas A&M University - Commerce Commerce, Texas

Master of Science in Business Analytics (GPA 3.7/4.0) December, 2016 Karpagam University, Bangalore Coimbatore, India

Bachelor of Engineering (GPA 3.0/4.0) May, 2013

Certification

• International Scrum InstituteTM - Certified Scrum Master SMACTM Professional Expertise

• Experienced in implementing all the phases of Software Development Life Cycle (SDLC) in Agile (Scrum) and Traditional Waterfall methodologies.

• Conducted Joint application development (JAD) sessions with relevant Subject Matter Experts to assess and document current configuration.

• Adept in articulation of business cases, business requirements documents, functional and non- functional requirement documents, test plans and test scripts.

• Extensive experience in Facilitating Agile ceremonies such as Daily Scrum, Sprint Review, Sprint Retrospective and Daily Stand up meetings.

METHODOLOGIES AGILE-SCRUM, WATERFALL, RUP

OPERATING SYSTEMS WINDOWS, MACINTOSH, LINUX

LANGUAGES SQL, HTML, C, C++, Visual Basic Script

DATABASE MS SQL SERVER, MS ACCESS

MODELLING TOOLS MICROSOFT VISIO, RATIONAL ROSE, LUCID CHART MANAGEMENT TOOLS MS-PROJECT, MS OFFICE (MS WORD, MS POWER POINT, MS EXCEL)

TESTING TOOLS RATIONAL SUITE, HP ALM, QUALITY CENTRE BUSINESS PROCESSING TOOLS Rational Requisite Pro, Clear Case, Clear Quest, JIRA, Rally

• Analyzed the business process flow and derived business and system use cases to describe the functionality of the information system to the technical team using MS Visio

• Experience in performing GAP analysis and elicitation of missing or ambiguous requirements from the stakeholders.

• Effectively monitored the requirements using Requirements Traceability Matrix (RTM) across all the phases of the project life cycle.

• Strong experience of creating Use case documentation from business requirements and/or existing application.

• Proficient in compiling data, creating reports and presenting information, including expertise with Crystal Reports (or similar reporting tool), SQL query, MS Access and MS Excel

• Experienced in implementing Change Management Process throughout the project life cycle.

• Experienced in using different UML diagrams including use case diagrams, sequence diagrams, activity diagrams and collaboration diagrams.

• Developed training materials and trained users on newly developed and existing applications.

• Extensive experience in articulation of user stories and attaching artifacts such as use cases, use case narratives, test cases, UAT test scenarios to the user stories by using rally. Professional Experience Business Analyst Intern

Project Description: Performed business analysis functions by conversing with stakeholders and determining project requirements including base structure and type of interface to provide business solutions.

• Acted as a liaison between Business Area Subject Matter Experts (SMEs) & development team throughout all phases of SDLC.

• Analyzed, documented, prioritized and scoped the requirement for the various iterations of the project development SDLC

• Involved in creating Software Requirement Specifications (SRS) and Functional Specification Document

(FSD) related to Project.

• Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements.

• Gathered Business requirements. Interacted with the End users, Developers to get a better understanding of the tackling Business Preferences, to create a Business Requirement Document

(BRD).

• Generated and distributed standard reports on schedule using SQL, Excel, and other reporting software

• Created, assigned, and maintained tickets in JIRA for bugs and defects

• Worked closely with Product Owner and Scrum Master for grooming Product Backlog.

• Facilitated Sprint Retrospective to understand the effectiveness of the current process and also recommend process improvements if possible.

• Involved in defining the User Acceptance Test (UAT) criteria, and thus performing the UAT, together with the business units.

Environment: MS Excel, MS Visio, SharePoint server, SQL, JIRA, AGILE, SCRUM, Mobolutions LLC, Plano, Texas. July 2016 – December 2016 Academic Tutor

• Provided tutoring to students in Business studies and computer science.

• Prepared tutoring sessions to ensure the tutee’s academic development.

• Assessed the tutee’s progress throughout tutoring sessions.

• Offered assistance with developing study strategies.

• Performed other tasks assigned by the supervisor or director of TRIO

• Monitored student performance or assist students in academic environments, such as classrooms, laboratories, or computing centers.

• Provided feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.

Environment: Marketing, Management, Economics, MS Word and MS Excel. Junior Business Analyst

Project Description: This project involved capturing requirements for creating enhanced Customer Relationship Management software and integrating it with the company's legacy system. I was responsible for the entire end-to-end process of designing, documenting, implementing, testing, training, debugging & fixing defects of a broad set of CRM enhanced features for the website and mobile application.

• Facilitated Meetings and JAD sessions to properly communicate business requirements to all the stakeholders involved, thus helping bring everyone into consensus

• Conducted analysis to evaluate information gathered from multiple sources for requirements elicitation sessions

• Conducted and organized meetings with business users and developers to identify and gather various functional and non-functional requirements.

• Gathered and analyzed business requirements, and translated the same into technical requirements.

• Worked closely with IT personnel and business partners to identify and maximize opportunities to improve products services and program business processes.

• Configured and developed process, standards, and procedures to create a Business Requirement Document (BRD) and Technical Specification Document.

• Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements.

• Developed Requirements Tractability Matrix (RTM) using MS excel to trace each software design requirement to test case.

• Created artifacts such as Use Cases and Sequence Diagrams using MS Visio.

• Worked together with the developers and testers towards tracking / resolving defects and bugs.

• Involved in defining the User Acceptance Test (UAT) criteria, and thus performing the UAT, together with the business units.

Environment: MS Visio, MS Excel, MS Access, SharePoint, Quality Center, UML, AGILE, SCRUM. TRIO Student Support Services, Texas A&M University-Commerce, Commerce, Texas Jan 2016 –December2016 Ameer Leather Creations Bangalore, India. September 2013 - November 2015

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