Vaishnavi R

aczjws@r.postjobfree.com

508-***-****

PROFESSIONAL SUMMARY:

* ***** ** ********** ** Software Development Life Cycle (SDLC) with Manual/ Automation Testing.

ISTQB foundation level certified professional.

Salesforce Administration Certified Professional

Excellent testing experience in all phases and stages of Software Testing Life Cycle and Software Development Life Cycle (SDLC) with good working knowledge of testing methodologies, disciplines, tasks, resources and scheduling.

Expertise in creating Test Plan documents and developing test strategy documents and preparing the Traceability Matrices.

Excellent Knowledge in Waterfall model and got trained in Agile Methodology.

Expertise and have Knowledge in SQL.

Expertise with Test Management tools HP ALM Quality Center, JIRA and Defect Management Tool Bug Zilla.

Expertize in HP ALM Test Management tool for Requirement tracking, Test scripts, Test execution, defect tracking and reports generation for the execution and defect tracking status.

Expertized with Test Scenarios, Test Cases creation as per Business, Functional and User Requirement Specifications.

Expert in Testing of System Integration, End to End Test Scenario, Regression with coordination of other upstream functional teams.

Well versed in Analyzing Results, Tracking Bugs and Reporting.

Had Excellent Leaderships skills in directing with other QA analyst

Created & Presented Project Status reports to Stakeholders.

Exceptional ability to quickly master new concepts of application and a team Player.

Expert in creating the Custom Applications and utilization of standard objects as per the requirements.

Worked on creating Users, Roles, Profiles and security settings based on role hierarchy as SFDC Admin.

Worked on development of sales and Service cloud application by creating own custom objects and utilization of standard objects, workflows, Approval process, Validation rules, Process builder concepts, Schema builder, Reports, Dashboards.

Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

Excellent analytical, organizational and creative skills. Highly organized, motivated, energetic, self-starter, detail-oriented. Ability to learn new software techniques quickly.

Quick learner and ability to adapt to dynamic work environments and manage multiple projects very well.

TECHNICAL SKILLS:

Languages: SQL, Force.com, Cobol, HTML, VBScript, C and C++ Concepts

Databases: IBM DB2, Postgre SQL

Cloud: Concepts of Cloud computing (SAAS, PAAS, IAAS), SFDC Concepts -Standard and Custom Objects creation, Approval process, Validation Rules, Profiles, Roles, Users etc.

Operating Systems: UNIX, Mainframe, Windows (95, 98, 2000, NT, XP)

Testing Process: Waterfall Model, Agile Methodology

Testing Tools: HP Quality Center ALM, Quick Test Professional(QTP), JIRA, Bugzilla, Data Loader, Import Wizard.

PROFESSIONAL EXPERIENCE:

Company: ERP Analysts April 2017 to May 2017

Role: SFDC Tester, Dublin, OH

This Project deals with Testing the Employee Referral and Employee Service requests.

Responsibilities:

Analyzing the requirements and Creating the User Stories.

Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.

Created Custom objects to build the functionality in the Salesforce.com.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the Process.

Created new user accounts and configure Salesforce.com to fit security needs at the user and organization levels.

Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.

Worked with Sales and Service Cloud applications.

Worked on Email Set up, Approval Processes and Cases as well.

Bug-tracking and reporting using QC.

Execution of Test Cases.

Review of Test Cases/Test Documents.

Preparing Test Report.

Bug tracking and reporting using QC.

Environment: Salesforce, Force.com, Visual force, APP Exchange, Data Loader, Import Wizard, HTML

Company: ERP Analysts

Client: EMC2, Shrewsbury, MA April 2016 to Jan 2017

Role: SFDC Tester

This Project deals with validation of the Accounts, Contacts, Leads and Opportunities that to be loaded into Salesforce from SAP and develop the contract renewal process Using salesforce.

Responsibilities:

Analyzing the requirements and Creating the User Stories.

Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.

Created Custom objects to build the functionality in the Salesforce.com.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the Process.

Created new user accounts and configure Salesforce.com to fit security needs at the user and organization levels.

Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.

Worked with Sales and Service Cloud applications.

Worked on Email Set up, Approval Processes and Cases as well.

Bug-tracking and reporting using QC.

Execution of Test Cases.

Review of Test Cases/Test Documents.

Preparing Test Report.

Bug tracking and reporting using QC.

Environment: Salesforce, Force.com, Visual force, APP Exchange, Data Loader, Import Wizard, HTML

Company: Tata Consultancy Services(TCS)

Client: Bank of America- PICO (Posting in Chronological order) July 2015 to Mar 2016

Role: QA Lead

This project deals with the transforming of posting transactions based on the time and date stamp, to eliminate few of the fees like OD(Overdraft), ODP (Overdraft Protection) for the customers.

Responsibilities:

Actively interacted with the Business Analysts and developers to understand the Business Requirements.

Involved in creation of Test plans, Test strategy understanding the business requirement.

Developed test strategies, Test scenarios, Test Scripts and Test Cases by analyzing the business and system requirements.

Worked as Lead in organizing and helping the team understanding the requirements.

Setting the Quality center for the projects to create and access Test cases, defects and reports for the status.

Involved in testing layout of various CICS screens as per interface specifications.

Participated in System integration testing, End to End testing, Regression testing and UAT testing.

Raised function/Non-Functional defects in ALM (QC) during the testing cycles and followed up those with development team and retesting the application after the fixes.

Plan, organize, lead and monitor the testing activities using test management tool – Quality Center.

Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues.

As a lead managed in distributing the day to day activities among the team members.

Worked on End to End testing by coordinating with the upstream applications and providing test data and data conditioning for upstream applications.

Generating the daily status reports and sharing with clients and team

Environment: Mainframe, JCL, CICS, VSAM files, SQL, DB2, HP ALM (QC)

Client: Bank of America Nov 2014 to June 2015

Role: QA Automation Tester

This project deals with the fee structure and Pricing changes for the accounts

Responsibilities:

Developed Test scenarios, Test Scripts and Test Cases by analyzing the business and system requirements.

Understanding the basic concepts of Automation testing tool -QTP.

Test Case Execution by the test management tool QTP.

Used QC tool for tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

Environment: QTP, Mainframe, JCL, CICS, VSAM files, SDLC, HP ALM(QC).

Test methodology: Hybrid model for Automation framework

Client: Bank of America- ATA Transactions July 2014 to Oct 2014

Role: QA Lead

This Project deals with validating the Automated Teller transactions are correctly updated with the transaction codes into the IMPACS application and fees are validating in respective files accordingly for the fee structure.

Responsibilities:

Involved in analyzing the Functional Requirement Documents (FRD) and Business requirement documents.

Developed Test scenarios, Test Scripts and Test Cases by analyzing the business and system requirements.

Coordinating with the upstream application to process ATA transactions by providing the details of accounts and transaction before the batch cycle.

As a lead managed in distributing the day to day activities among the team members.

Test Case Execution by the test management tool HP QC

Used QC tool for tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

Generated Status Reports

Environment: Mainframe, JCL, CICS, VSAM files, SQL, DB2, HP ALM (QC)

Client: Bank of America -Safe Balance Project (Independent Release) Feb 2014 to June 2014

Role: QA Lead

This Project deals with eliminating the OD and NS fees during the insufficient amount of funds with the accounts with safe balance flags set.

Responsibilities:

Involved in analyzing the Functional Requirement Documents (FRD) and Business requirement documents.

As a lead managed in distributing the day to day activities among the team members.

Developed Test scenarios, Test Scripts and Test Cases by analyzing the business and system requirements.

Test Case Execution by the test management tool HP QC

Used QC tool for tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

Generated Status Reports

Environment: Mainframe, JCL, CICS, VSAM files, SQL, DB2, HP ALM (QC)

Client: Bank of America- List Post Sep 2013 to Jan 2014

Role: QA Functional Manual Tester

This Project deals with validating the List Post accounts and the flag to be updated accordingly as per the transactions.

Responsibilities:

Involved in analyzing the Functional Requirement Documents (FRD) and Business requirement documents.

Developed Test scenarios, Test Scripts and Test Cases by analyzing the business and system requirements.

Added all Test cases in the QC Tool under Test Plan Module.

Test Case Execution by the test management tool HP QC

Used QC tool for tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

Generated Status Reports

Environment: Mainframe, JCL, CICS, VSAM files, SQL, DB2, HP ALM (QC)

Client: Bank of America- CA Conversion, India Sep 2012 to Aug 2013

Role: QA Functional Manual Tester

The CA North and South (NSN and NCS) accounts were maintained in separate system called Legacy Retail banking platform, so this project came into existence to have the transformation of CA North and South (NSN and NCS) accounts under a single entity as NCA into Bank of Americas Model Environment. It also deals with and validating both NCN and NCS accounts work normal after acquisition for each functionality.

Responsibilities:

Involved in Test plan creation by analyzing the business and system requirements.

Developed test strategies, Test scenarios, Test Scripts and Test Cases as per the business requirements.

Added all Test cases in the QC Tool under Test Plan Module.

Executed all test scenarios/Test cases manually and then updated Test results in QC Tool under Test Lab Module.

Responsible for writing and executing Test Cases for Regression, System Integration testing and End to End testing.

Raised function/Non-Functional defects raised in ALM (QC) during the testing cycles and followed up those with development team and retesting the application after the fixes.

Managing the VSAM and GDG files after every Cycle batch.

Huge testing involved, hence responsible to coordinate 12 functionalities among 24 functionalities along with other testing activities from offshore.

Responsible to lead Offshore Team and Offshore calls. Assigning and managing the day to day activities among the team members and consolidating to Leads.

Worked on End to End testing by coordinating with the upstream applications and providing my inputs for required data conditioning.

Generating the daily status Reports,

Plan and organize for effective deliverables with 100% quality and on time project completion with zero production issues.

Environment: Mainframe, JCL, CICS, VSAM files, SQL, DB2, HP ALM (QC)

Client: Bank of America -CANW DP conversion Holds (Independent Release) Mar 2012 to Aug 2012

Role: QA Functional Manual Tester

This Project deals with placing different types of Holds on the CA, NW accounts and validating those transactions to have fields updated correctly for each hold into the upstream application and validating the accounts in IMPACS files for the field update and flag updates on CICS screens.

Responsibilities:

Involved in analyzing the Functional Requirement Documents (FRD) and Business requirement documents.

Developed Test scenarios, Test Scripts and Test Cases by analyzing the business and system requirements.

Worked with co-ordination with different teams for placing the holds on the screens and acquiring the information required for further process and flow in generating the holds to upstream applications.

Test Case Execution by the test management tool HP QC

Used QC tool for tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

Generated Status Reports

Environment: Mainframe, JCL, CICS, VSAM files, SQL, DB2, HP ALM (QC)

Client: Bank of America- (NW Conversion) Sep 2011 to Feb 2012

Role: QA Functional Manual Tester

The WA and ID accounts were maintained in separate system called Legacy Retail banking platform, so this project came into existence to have the transformation of Washington and Idaho (WA and ID) accounts to be included to the Northwest accounts system i.e. Bank of Americas Model Environment.

Responsibilities:

Involved in analyzing the Functional Requirement Documents (FRD) and Business requirement documents.

Developed Test scenarios, Test Scripts and Test Cases as per business requirements.

Responsible for writing and executing Test Cases for Regression, System Integration and End to End testing.

Collection of data required for the scenarios and setting up the prerequisites if required before the batch cycle starts.

Added all Test cases in the QC under Test Plan Module.

Executed manual test cases in Quality Center to ensure functionality is working as per requirements, identified mismatches and reported defects to the development team.

Involved in testing various CICS screens.

Involved in all phases of testing Functional/Regression/End to End.

Worked with Test Leads and development teams to oversee Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Executed all test scenarios/Test cases manually on GDG files and CICS screens and updated Test results in QC under Test Lab Module.

Raised function/Non-Functional defects raised in ALM (QC) during the testing cycles and followed up those with development team and retesting the application after the fixes.

Plan and organize effective deliverables with 100% quality and on time project completion.

Environment: Mainframe, JCL, CICS, VSAM files, SQL, DB2, HP ALM (QC)

Client: Bank of America -CANW DP Packages Mar 2011 to Aug 2011

Role: QA Functional Manual Tester

This Project deals with validating the fees for the different types of packages and their transactions validating the files accordingly for the fee structure.

Responsibilities:

Involved in analyzing the Functional Requirement Documents (FRD) and Business requirement documents.

Developed Test scenarios, Test Scripts and Test Cases by analyzing the business and system requirements.

Test Case Execution by the test management tool HP QC

Used QC tool for tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

Generated Status Reports

Environment: Mainframe, JCL, CICS, VSAM files, SQL, DB2, HP ALM (QC)

Client: OLB, India June 2010 to Feb 2011

Role: QA Tester

This Project aims to provide net banking facility to its customers with the site to create, delete, update of new customers and to view their banking transaction statements and fund transfers.

Responsibilities:

Involved in analyzing the System Requirement Documents (SRS) and Business requirement documents.

Developed Test scenarios, Test Scripts and Test Cases by analyzing the business and system requirements.

Test Case Execution by the test management tool Bugzilla.

Used Bugzilla tool for tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

Generated Status Reports for the test execution.

Environment: Windows(XP), Bugzilla

EDUCATION:

Bachelor's degrees from Sri Padmavathi University, Tirupathi - 2006- 2010

ACHIEVEMENTS:

•Received outstanding performance award for very quick learning and ownership of many functionalities of NW conversion.

•Received Star Performance Awards for the dedicated work in handling the multiple projects effectively.

•Appreciated by Client for successfully handling multiple projects and working effectively.

•Received best performance award for handling Automation and independent release effectively with zero production defects.

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