.********** Donna L. Zahorodny

MSG 204-***-****

Knowledgeable of the daily operations of business offices, retail sales and personal care homes

Experienced in all aspects of Customer Sales and Relations and providing personalised care to individuals suffering from a wide range of disabilities

Knowledgeable of the principles of accounting and inventory management

Computer literate with experience in Windows Operating system, word-processing and basic accounting software

Dependable, conscientious, works well as a member of a team or independently without supervision, able to multi-task and establish priorities, exercises initiative and assumes responsibilities, eager to learn new skills and broaden horizons

SKILLS AND EXPERIENCE

Personal Care Experience

Cared for individuals and families during periods of incapacitation, convalescence or family disruption

Administered bedside and personal care to clients such as aid in ambulation, bathing, personal hygiene, and dressing and undressing

Answered call signals; supply and empty bed pans; bathed, dressed and groomed patients; served meal trays, fed or assist in feeding of patients and assisted patients with menu selection; lift, turned or massaged patients; and perform other duties related to patient care

Took patients' blood pressure, temperature and pulse; reported or recorded fluid intake and output; observed or monitor patients' status and documented patient care on charts; and perform other procedures as directed by nursing and hospital staff

Transported patients in wheelchair

Made beds and maintained patients' rooms

Maintained inventory of supplies

Performed routine housekeeping duties such as laundry, washing dishes and making beds.

Administrative Experience

Prepared, key in, edited and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy using computers

Opened and distributed incoming regular mail and other material and coordinated the flow of information internally and with other departments and organizations

Scheduled and confirmed appointments and meetings of employer

Ordered office supplies and maintain inventory

Answered telephone inquiries and relayed telephone calls and messages

Set up and maintained information filing systems

Greeted visitors, ascertained nature of business and directed visitors to employer or appropriate person

Arranged travel schedules

Compile data, statistics and other information and conduct research

Organized meetings and special events

Accounting and Bookkeeping Experience

Kept financial records and established, maintained and balanced various accounts using manual and computerized bookkeeping systems

Posted journal entries and reconciled accounts

Calculated and prepared cheques for payrolls and for utility, tax and other bills

Completed and submit tax remittance forms, pension contribution forms and other government documents

Prepared tax returns and perform other personal bookkeeping services

Prepared other statistical, financial and accounting reports

Maintained records of employee attendance, leave and overtime to calculate pay and benefit entitlements, using manual or computerized systems

Prepared employee payments and benefit payments by cheque or cash

Provided information to employees on payroll matters, benefit plans and collective agreement provisions

Prepared and balanced period-end reports and reconciled issued payrolls to bank statements.

Interpersonal Skills

Able to work with persons from diverse social and ethnic backgrounds

Establishes and compassionate and caring rapport with individuals suffering from a wide range of physical, medical, emotional and mental disabilities

Orientated and trained staff and trainees in their duties and responsibilities, policies and procedures

Communicates effectively, orally and in writing with management, colleagues, clients, suppliers and trainees

WORK HISTORY

General Labour 2003 - 2016

Winnipeg, MB

Telesolutions Inc. 2007 - 2009

Winnipeg, MB

Personal Care Aid 1992 – 1993

Lac du Bonnet Personal Care, Lac du Bonnet, MB

Sales Associate 1990 - 1991

Book Store Sales, Yukon, Territories

Administrative Assistant 1983 - 1985

Fanfare Advertising, Winnipeg, MB

EDUCATION

Basic Accounting Course 1994

Red River College, Winnipeg, MB

Health Care Certificate Course 1992

Red River College, Winnipeg, MB

Bookkeeping Course 1983

Success College, Winnipeg, MB

Grade 12

Sisler High School, Winnipeg, MB

Other Training and Certification

Typing Courses

CPR and Emergency First Aid

WHMIS

References Available Upon Request

Contact this candidate